EMDR Kit

I have seen various star ratings on here when I first got the kit I would have probably given it a two however I soon realized that the troubleshooting guide helps. All I had to do was uninstall and reinstall the app. There are comments that sometimes the pulsars lose Bluetooth connectively to the app. This is correct but a quick shake of them gets them back on track. My clients know this, and it is an automatic response for them if they stop working and does not detract from processing. Very rarely I have to re-connect the pulsars (and light bar) manually but no blue tooth is 100%. During a pandemic having wireless means that you can sit further away from your client. It also is a lot easier than with a wired piece of kit. Just remember to have your phone/tab charger with you as if you are using this all day you may see your battery drain. I have never lost battery power completely but if I'd inadvertently left another big app running in the background this could be a possibility. Obviously the app does not work without the kit. I think this is the best kit I have owned (I had one from a different company that kept breaking - although the company replaced them as under warranty after the third break I bought this instead)

After the update to version 3 the headphones stopped working with the app. They connect & work with all other apps like YouTube.

My therapist said she uses this with regular headphones on her iPad, yet it only wants to connect via Bluetooth on my tablet. I don't understand how the iOS and Android version can be so different.