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Fortress service good. The tumbler is useful yet could be better if a lid is provided. Reliable sales representative advice on product info. Thanks!
★★★★★junaid khan· Jan 7, 2026
Im very impressed thanks sir I recommend to everyone pless shopping this app and store because I give 1000 of 1000 number for this quality thanks
★★★★☆Kent Ho· Oct 5, 2025
It is a great app, but payment sometimes can't go through
★★★★★Eric Wong· Feb 19, 2026
Friendly, helpful staff, even though they have to stand for hours on end.
★☆☆☆☆Rice Cooker· Nov 23, 2024
I have struggled for nearly 20 hours and after spoken with every fortress representatives whom I could find their contact means for assistance, before "successfully" and luckily placed an online order for the goods I wanted to buy. The official website and app are suck, so confusing and slow, it was like hitting a jackpot when it, if even, correctly took me to where I wanted. Now fortress does NOT even have a proper contact phone number, like before, available for helping customers in any event.
★☆☆☆☆Jasmine Wu· Sep 7, 2024
The latency is extremely bad. The website browser version is already terrible. The app seems worse. Took several seconds to begin loading every step on the page including checkout. When I added all the details to complete payment, it crashed. I tried again, the discount I had was gone and cannot be reloaded. I didn't end up buying because I was so annoyed by this whole experience. I'm surprised by the poor app performance at this day and age.
★☆☆☆☆Ming Law· Jun 21, 2026
Terrible app, lags on my Samsung A15 - never lag like this when I use the Broadway app. I converted my I-Coin stamps, which I earned after my purchases in Fortress retail shop, to a coupon but selected the wrong one due to lagging, causing me not able to properly see all the coupons. I have complained to your CS but all I am getting is one sentence saying that once coupon is redeemed, nothing can be done. Completely disappointed, uninstalled it now and will do my future purchases in Broadway.
Google Play Rankings for Fortress
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Technologies used by Fortress
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