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Im very impressed thanks sir I recommend to everyone pless shopping this app and store because I give 1000 of 1000 number for this quality thanks
★★★★★Eric Wong· Feb 19, 2026
Friendly, helpful staff, even though they have to stand for hours on end.
★★★★☆Esther Mak· Dec 30, 2024
Fortress service good. The tumbler is useful yet could be better if a lid is provided. Reliable sales representative advice on product info. Thanks!
★★★★☆Kent Ho· Oct 5, 2025
It is a great app, but payment sometimes can't go through
★☆☆☆☆Ming Law· Jun 21, 2026
Terrible app, lags on my Samsung A15 - never lag like this when I use the Broadway app. I converted my I-Coin stamps, which I earned after my purchases in Fortress retail shop, to a coupon but selected the wrong one due to lagging, causing me not able to properly see all the coupons. I have complained to your CS but all I am getting is one sentence saying that once coupon is redeemed, nothing can be done. Completely disappointed, uninstalled it now and will do my future purchases in Broadway.
★☆☆☆☆Rice Cooker· Nov 23, 2024
I have struggled for nearly 20 hours and after spoken with every fortress representatives whom I could find their contact means for assistance, before "successfully" and luckily placed an online order for the goods I wanted to buy. The official website and app are suck, so confusing and slow, it was like hitting a jackpot when it, if even, correctly took me to where I wanted. Now fortress does NOT even have a proper contact phone number, like before, available for helping customers in any event.
★☆☆☆☆Nadia Ong· Jul 30, 2026
App is annoying. Not only is it slow, when you make payment it decides to restart, so I don't actually know if my payment went through. Also the address system sucks. It's not that easy to use being in HK. infuriating
★☆☆☆☆Stille Liebe· Sep 8, 2025
Extended warranty is a fraud. Never pay extra for extended warranty, they will come up with excuses not to reimburse you.
Google Play Rankings for Fortress
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Technologies used by Fortress
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