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About GoToAssist Corporate (ICS)
GoToAssist Corporate (ICS) was a business app developed by Citrix. It was removed from Google Play Sep 27, 2016 and is no longer available for download.
Download Statistics
GoToAssist Corporate (ICS) had been downloaded 22 thousand times before it became unavailable.
User Ratings
GoToAssist Corporate (ICS) was rated 3.53 out of 5 stars, based on 34 ratings.
App Information
GoToAssist Corporate (ICS) was free to download. The APK download size was 1.26 MB. The last available version was 1.0.102. The last update was on April 11, 2014.
Technical Requirements
The app had a content rating of Everyone. The app had been available on Google Play since October 2012.
Description
GoToAssist Corporate (ICS) is an app that allows subscribers with GoToAssist Corporate accounts to provide full remote control support with screen sharing for Samsung mobile devices running Android OS versions 2.3.x (Gingerbread) and Android versions 4.0.x and above*. To receive support for other Android devices, we recommend that you download and install the GoToAssist Corporate app. Download this app only if instructed to do so by a trusted support representative to receive support services.
How to Get Started 1. Download the GoToAssist Corporate (ICS) app from Google Play and install it on your Samsung Android device.* 2. If you received a URL issued by your support representative, install the app if it is not installed, select the URL you received from the representative the app will start. Enter your name and tap Join Session. 3. If you received a 9 digit phone code from your support representative, start the app, enter the 9 digit connection code, enter your name and tap Join Session. 4. Once connected, you can use chat to communicate with the support representative. With your consent, the representative will have full remote control of the device and be able to collect diagnostic information from the device. At any time during the session, you can pause remote control by tapping the pause button located at the top right of the app control bar.
Features • Real time chat capability • With customer consent, a representative can remotely control the customer's device in real time • With customer consent, a representative can collect device information including: system details, installed apps, running services, and telephony information. • Full integration with the GoToAssist Corporate framework including full reporting and session recording.
System Requirements • Representative: A session code generated by GoToAssist Corporate HelpAlert Version 10 Build 896 or above. For detailed information about GoToAssist Corporate, please visit the GoToAssist Corporate website. • Customer: Samsung Android devices* OS 2.3 or higher.
*Note:Chat and remote diagnostics are provided for all devices running Android OS version 2.3.x and higher. Full remote control with screen sharing is provided for Samsung devices with original manufacturer firmware running Android OS versions 2.3.x (Gingerbread), 4.0(ICS) and higher. Full remote control with screen sharing on Google Nexus devices is not supported.
Recent changes: Support for Gingerbread devices. 1.0.74: fix for Note Landscape mode issue 1.0.93: fix for screensharing on 4.2 and above. Option to send logfiles from app. 1.0.102: Fix for screens sharing on 5.x and above.
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Comments on GoToAssist Corporate (ICS) for Android
★★★★★
Assistant corporate A very good app for great assistance involving attention to your account i was very pleased to know about this app..thanks Verizon!!!
★★☆☆☆
Bad Bad - This program allowed me to send a message to my phone and back to the person. That is it, was a huge waste of time, to get a chat feature. I mean, if you are trying to boycott SMS, e-mail, facebook, talking, smoke signals, mores code, american sign language, or any other useful form of communication, THIS is the app for you!
Technologies used by GoToAssist Corporate (ICS)
10 permissions·1 libraries
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Frequently asked questions about GoToAssist Corporate (ICS)
Is GoToAssist Corporate (ICS) free?
Yes. GoToAssist Corporate (ICS) is free to download from Google Play.
Is GoToAssist Corporate (ICS) still available?
No. GoToAssist Corporate (ICS) was removed from Google Play. We last saw it there Sep 27, 2016.
Does GoToAssist Corporate (ICS) contain ads?
Yes. Google Play lists GoToAssist Corporate (ICS) as containing ads.
How large is the GoToAssist Corporate (ICS) APK?
The GoToAssist Corporate (ICS) APK is 1.26 MB.
Is GoToAssist Corporate (ICS) suitable for children?
Google Play rates the content of GoToAssist Corporate (ICS) as suitable for everyone.
How many times has GoToAssist Corporate (ICS) been downloaded?
Google Play lists 10,000+ downloads for GoToAssist Corporate (ICS).
How do people rate GoToAssist Corporate (ICS)?
GoToAssist Corporate (ICS) scores 3.53 out of 5 stars, from 34 ratings on Google Play.
Who made GoToAssist Corporate (ICS)?
GoToAssist Corporate (ICS) was developed by Citrix. It is listed in the business category on Google Play.
What are the best alternatives to GoToAssist Corporate (ICS)?
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