AppBrain's verdictEstablishedPopularLoved by users
LogMeIn Rescue Customer is popular, with 4.1 million installs. Users love it: 4.6 stars from 5,610 ratings. Its best ranking is #89 in Top Free, Business in United States.
LogMeIn Rescue Customer is made and published by
GoTo Group, Inc..
AppBrain is an independent app data site and isn't affiliated with GoTo Group, Inc..
The app name, icon, screenshots and description belong to GoTo Group, Inc. and are shown as
published on Google Play.
About LogMeIn Rescue Customer
LogMeIn Rescue Customer is a business app developed by GoTo Group, Inc..
Install Statistics
LogMeIn Rescue Customer has been installed 4.1 million times. In the last 30 days, the app was installed 27 thousand times. It is ranked in the top 100 business apps.
User Ratings
LogMeIn Rescue Customer is rated 4.65 out of 5 stars. The rating is based on 5.6 thousand ratings.
App Information
LogMeIn Rescue Customer is freely available from Google Play. The app size is 23.54 MB. The latest version available is 8.10.2-46. The last update was on June 30, 2026.
Technical Requirements
LogMeIn Rescue Customer requires Android 7.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since July 2011.
Description by GoTo Group, Inc.(from Google Play)
*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST* The LogMeIn Rescue Customer allows support technicians to troubleshoot a problem you are having on your Android device. To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session.
Technicians have the ability to chat, transfer files, view system diagnostic information, pull and push APN configurations (Android 2.3), push and pull WiFi configuration, and more. Remote control is available on the latest devices from Samsung, HTC, Motorola, Huawei, Sony, Vertu, Kazam and more.
How to use: 1) Install the application 2) Launch the application from your Applications folder 3) Enter the six digit pin code given to you by your support technician 4) Allow your trusted support technician to connect to your device
This app uses the Device Administrator permission.
LogMeIn Rescue Customer uses accessibility service in order to provide full remote control of this device during a Rescue session. LogMeIn Rescue does not track or control any action or behaviour through this service outside of a Rescue session.
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This saved the day with a Verizon tech against a malware that nearly took us out...but through this she TELNETTed in and through Google play sore was able to delete the mallard app finally avoiding a hard reset.
★★★★★Stewart Woodley· Sep 27, 2026
The young lady who dealt with me was knowledgeable and extremely patient with me, and I am very happy with the way she dealt with me. Give her a raise in salary
★★★★★Christine McDuffey· Sep 4, 2026
Everything went very smoothly. Ravi B was very helpful in helping to solve all the technical problems with my phone and to get Norton 360 set up right. I really appreciate all his help, and he was very cautious with me being slow at doing what he asked me to perform on the phone. He was very nice, and I really enjoyed him helping me with my phone problems. I pray if I ever have to get a technician again it is him. Tell him I said thank you again, and I hope he has a very blessed night.
★☆☆☆☆Vic Mueller· Sep 5, 2026
It prevented me from using an app that I wanted to use.
★☆☆☆☆Donald Gabriel· Aug 11, 2026
It was going nowhere and wanting to go places I was not comfortable with. Spent an hour with an AI, and it was a total waste of my time and solved nothing.
★☆☆☆☆Rebecca Price· Sep 14, 2026
Customer service tried for 1 hour. I still can't access Verizon app.
★☆☆☆☆Guy Primo· Sep 17, 2026
Do not download this they took control over my phone saying they were an HP specialist and try to get into my banking account an information do not download this
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