This is a secure support app but should only be used with a trusted agent.
About LogMeIn Resolve
LogMeIn Resolve is a productivity app developed by GoTo Group, Inc..
Download Statistics
LogMeIn Resolve has been downloaded 82 thousand times. In the last 30 days, the app was downloaded 970 times.
User Ratings
LogMeIn Resolve is rated 2.94 out of 5 stars. The rating is based on 290 ratings.
App Information
LogMeIn Resolve is FREE to download. The APK download size is 41.10 MB. The latest version available is 2.43.113. The last update was on June 29, 2026.
Technical Requirements
LogMeIn Resolve requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play September 2021.
Description
*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST*
The LogMeIn Resolve mobile app by GoTo allows support agents to troubleshoot a problem you are having on your device.
How to use: 1. Install the app 2. Launch the app 3. Enter the Support Key given to you by your support agent 4. Allow your trusted support agent to connect to your device
Features: • Chat with your support agent • Share your screen live with your support agent
LogMeIn Resolve uses Accessibility service in order to provide full remote control of this device during a LogMeIn Resolve session. LogMeIn Resolve does not track or control any action or behaviour through this service outside of a LogMeIn Resolve session.
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As a support agent who uses the software at our tech support firm, we use the desktop version. I'm leaving a review on the mobile version to tell people, if you're reading people's negative reviews about the app calling it a scam, they got socially engineered. They're mad. And they're taking it out on a legitimate support app because they don't want to admit they were fooled. If you called a legitimate support center, and they use this, it's legit.
★★★★★Sam Carlson· Mar 13, 2025
Be mindful. This app has been review bombed because individuals fell for scams. This is NOT the fault of the app, this is the fault of the scammers and people not being aware and cautious enough. The app does exactly what it is intended to, and it does it better than any other mobile option I've tried up to this point.
★★★★★John· Jun 4, 2025
I've been an IT professional for over 20 years. This is a legitimate app! All the 1-star reviews I've read are people that were taken advantage of, I'm sure. But this company IS NOT a scam, they are legitimate and reliable. Please use care with your info and don't blame this company for another's dishonesty.
★☆☆☆☆H R· May 19, 2023
This is used by scammers to have you access your bank account via your device, while allowing them access to your phone. DO NOT USE/DOWNLOAD!!
★☆☆☆☆LaToya Flowers· Dec 21, 2023
This is a scam. Be very careful. They want you to get this app to access all information on your phone. Be careful.
★☆☆☆☆Jolena Reyes· May 28, 2023
I was scammed with this app. DO NOT DOWNLOAD!!!!!!
Google Play Rankings for LogMeIn Resolve
This app is not ranked
Technologies used by LogMeIn Resolve
LogMeIn Resolve is requesting 26 permissions and is using 29 libraries.
Show details
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
