LogMeIn Resolve

2.43.113

GoTo Group, Inc.

2.90

284 reviews

50,000+
Downloads

Free

This is a secure support app but should only be used with a trusted agent.

LogMeIn Resolve is a secure remote-support app from GoTo Group that connects trusted agents with your device for real-time troubleshooting. It supports live chat and screen sharing during sessions and uses an accessibility-based remote-control capability. Not ranked in any top lists, the app shows steady usage with 50,000+ total downloads and 860 in the last 30 days.

Pros & Cons

Secure, agent-directed support sessions
Real-time chat and screen sharing for efficient troubleshooting
Accessibility-based remote control enables hands-on help
Free to use (no upfront purchase)

Low average rating may indicate mixed user experiences
Requires broad permissions, including location and accessibility, which could raise privacy concerns
Not ranked in top lists, limiting discoverability in comparison to broader productivity tools

About LogMeIn Resolve

LogMeIn Resolve is a productivity app developed by GoTo Group, Inc..

How many times has LogMeIn Resolve been downloaded?

LogMeIn Resolve has been downloaded 81 thousand times. In the last 30 days, the app was downloaded 860 times.

What is the rating of LogMeIn Resolve?

LogMeIn Resolve is rated 2.90 out of 5 stars, based on 280 ratings.

Is LogMeIn Resolve free?

LogMeIn Resolve is free to download. The APK download size is 41.10 MB. The latest version available is 2.43.113. The last update was on June 29, 2026.

What are the requirements for LogMeIn Resolve?

LogMeIn Resolve requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play September 2021.

Description

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST*

More data about LogMeIn Resolve

Price	Free to download
Total downloads	81 thousand
Recent downloads	860
Rating	2.90 based on 280 ratings
Ranking	Not ranked
Version	2.43.113
APK size	41.1 MB
Number of libraries	29
Designed for Android	6.0+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Alternative downloads for the LogMeIn Resolve app

LogMeIn Resolve compared with similar apps

Common keywords of similar apps

Logmein Trusted Support Resolve Agent App Device Service Control Session

Keywords missing from this app

Remote Mobile Screen Information Application Access Hostname Connection Ip Devices Customers Server Remotely Chat Remoteview Current Network Provide Pc Based Computer External Customer Features Account Connect Real Time Enter Install Phone Recent Visual Info Send Code Video Assist Live Email Mobilesupport Remotecall

Google Play Rating history and histogram

110

130

Downloads over time

LogMeIn Resolve has been downloaded 81 thousand times. Over the past 30 days, it averaged 29 downloads per day.

Changelog of LogMeIn Resolve

Show changelog

Developer information for GoTo Group, Inc.

GoTo Group, Inc.

support@gotoassist.com

Legal name:

Address:

Phone number:

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Comments on LogMeIn Resolve for Android

★★★★★ Jeremy Harris · Apr 11, 2024

As a support agent who uses the software at our tech support firm, we use the desktop version. I'm leaving a review on the mobile version to tell people, if you're reading people's negative reviews about the app calling it a scam, they got socially engineered. They're mad. And they're taking it out on a legitimate support app because they don't want to admit they were fooled. If you called a legitimate support center, and they use this, it's legit.

★★★★★ Sam Carlson · Mar 13, 2025

Be mindful. This app has been review bombed because individuals fell for scams. This is NOT the fault of the app, this is the fault of the scammers and people not being aware and cautious enough. The app does exactly what it is intended to, and it does it better than any other mobile option I've tried up to this point.

★★★★★ John · Jun 4, 2025

I've been an IT professional for over 20 years. This is a legitimate app! All the 1-star reviews I've read are people that were taken advantage of, I'm sure. But this company IS NOT a scam, they are legitimate and reliable. Please use care with your info and don't blame this company for another's dishonesty.

★☆☆☆☆ H R · May 19, 2023

This is used by scammers to have you access your bank account via your device, while allowing them access to your phone. DO NOT USE/DOWNLOAD!!

★☆☆☆☆ LaToya Flowers · Dec 21, 2023

This is a scam. Be very careful. They want you to get this app to access all information on your phone. Be careful.

★☆☆☆☆ Jolena Reyes · May 28, 2023

I was scammed with this app. DO NOT DOWNLOAD!!!!!!

Google Play Rankings for LogMeIn Resolve

This app is not ranked

Technologies used by LogMeIn Resolve

LogMeIn Resolve is requesting 26 permissions and is using 29 libraries.

Permissions

Development tools

test access to protected storage

Your location

approximate (network-based) location, precise (GPS) location

Network communication

view network connections, view Wi-Fi connections, pair with Bluetooth devices, full network access

System tools

change network connectivity, run at startup, set wallpaper, draw over other apps, prevent phone from sleeping

Extra

android.permission.ACCESS_BACKGROUND_LOCATION, android.permission.FOREGROUND_SERVICE, android.permission.FOREGROUND_SERVICE_LOCATION, android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION, android.permission.FOREGROUND_SERVICE_SPECIAL_USE, android.permission.POST_NOTIFICATIONS, android.permission.REQUEST_DELETE_PACKAGES, android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS, android.permission.sec.MDM_REMOTE_CONTROL, com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE, com.goto.resolve.customer.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION, com.goto.resolve.customer.SUPPORT_PERMISSION, com.samsung.android.knox.permission.KNOX_REMOTE_CONTROL, com.symbol.emdk.permission.EMDK

Ad network libraries

None found

Social libraries

None found

Development tools

Android Jetpack core

Android Architecture Components

Android Jetpack VersionedParcelable Android Jetpack Annotations Android Library Icon

Android Jetpack Annotations Firebase Android Library Icon

Firebase

Android Jetpack Widgets Android Jetpack AppCompat Android Library Icon

Android Jetpack AppCompat AndroidX Activity Android Library Icon

AndroidX Activity Android Activity Saved State Android Library Icon

Android Activity Saved State AndroidX Loader Android Library Icon

AndroidX Loader Android Jetpack Media Android Library Icon

Android Jetpack Media Kotlin Android Library Icon

Kotlin

Android Support VectorDrawable AndroidX App Startup Android Library Icon

AndroidX App Startup Google gson Android Library Icon

Google gson AndroidX Emoji / Emoji2 Android Library Icon

AndroidX Emoji / Emoji2 ReactiveX Android Library Icon

ReactiveX

AndroidX Preference Jetpack WindowManager Android Library Icon

Jetpack WindowManager Jetpack Navigation Android Library Icon

Jetpack Navigation Kotlinx Serialization Android Library Icon

Kotlinx Serialization

The Legion of the Bouncy Castle Amazon AWS SDK for Android Android Library Icon

Amazon AWS SDK for Android Amplitude Android Library Icon

Amplitude

Java-WebSocket kotlinx-datetime Android Library Icon

kotlinx-datetime Segment Android Library Icon

Segment

Conscrypt

Eclipse Paho MQTT

Trust & Safety: The app requests a broad set of permissions, including location, foreground services, and accessibility to enable remote-control capabilities. Users should verify the legitimacy of the support agent and install only from trusted sources to mitigate safety concerns.

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