Halo ITSM, PSA, CRM is a business app developed
by Halo Service Solutions Ltd.
The APK has been available since July 2021.
In the last 30 days, the app was downloaded
about 400 times.
It's currently not in the top ranks.
It's rated 2.55 out of 5 stars, based on 29 ratings.
The last update of the app was on March 18, 2025.
Halo ITSM, PSA, CRM has a content rating
"Everyone".
Halo ITSM, PSA, CRM has an APK download size of 30.56 MB and the latest version
available
is 1.3.3.
Halo ITSM, PSA, CRM is FREE to download.
Description
Welcome to the Halo Service Solutions app for Android devices, free to download and use with your main version of HaloITSM, HaloPSA, HaloCRM or Halo Service Desk.
Are you the developer of this app? Join us for free to see more information about your app and learn how we can help you promote and earn money with your app.
★★★★★
Modern app look and feel. It works well for servicing tickets, we could use a lot more in-app features, like project mgmt, viewing invoices, push notification management, etc., but this is a great start for the new app, looking forward to it continuing to expand its capabilities! PS - I would love for the app to take on our global default colors in Halo PSA, we have a custom green color and the red is a bit jarring, if that could match it would look even better for us.
★★★★★
The Halo team continues to improve an already wonderful product. The integration with our PSA instance is seamless. There are a few things that I would like to see (time tracking during a site visit, possibly based on geolocation; integration with the phone's calls to track client communication), but the app is relatively young, so these may come in the future. All in all, it's great to have an app and not have to use the mobile site. Looking forward to using it!
★★☆☆☆
Can't filter tickets. App doesn't work more than half the time.
★★☆☆☆
Pretty awful. The view options are lacking. Can't even find tickets I was working on a few hours after the fact.
★★☆☆☆
Not sure what to describe. My Tickets take forever to load, Working in progress won't be visible. No matter you play with filters, It doesn't show up. No ticket sorts by decending date. No filters to find closed tickets. Merging of tickets require us to remember the ticket number you are going to merge to. Not even possible to split merged tickets. What a shame. Have you used any of itsm software before developing this app ?
Google Play Rankings
This app is not ranked
Technologies
Halo ITSM, PSA, CRM is requesting 21 permissions and we don't have library information (yet).
Show details
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.