i-net HelpDesk Mobile

3.7.1 (22.08.2023)

i-net software GmbH

0.00

0 reviews

1,000+
Downloads

Free

i-net HelpDesk, Your Service Desk. TO GO.

1,000+ downloads

Download from Google Play

About i-net HelpDesk Mobile

i-net HelpDesk Mobile is a business app developed by i-net software GmbH.

Download Statistics

i-net HelpDesk Mobile has been downloaded 3.1 thousand times. In the last 30 days, the app was downloaded 0 times.

User Ratings

The app has no ratings yet.

App Information

i-net HelpDesk Mobile is FREE to download. The APK download size is 3.05 MB. The latest version available is 3.7.1 (22.08.2023). The last update was on August 22, 2023.

Technical Requirements

i-net HelpDesk Mobile requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play January 2021.

Description

The i-net HelpDesk is the service management solution for SMEs. Suitable for internal support, an ITIL service desk or ticketing system for the external customer support.

This app is specifically designed for supporters during mobile use. They can thus be directly at the customer site and view and edit orders.

MAIN FUNCTIONS

- Log in as supporter or dispatcher
- Access to requests and inquiries according to configured permissions
- Display details of the requests, including the processing steps
- Answer requests by email
- Edit requests (e.g. edit, finish, re-submit, set appointments …)
- Enable the customer to sign a processing step
- Variable view of requests (grouping, sorting)
- Create new requests
- Escalate requests to other resources
- Add, view and download attachments
- Search for requests (open and completed)

PREQUISITES

To use the mobile i-net HelpDesk you need a wireless- or internet-connection (eg via VPN) to reach your i-net HelpDesk server.

An HTTPS connection is recommended for secure access. Only valid certificates are accepted.

CHECK OUT THE I-NET HELPDESK

You can try the mobile i-net HelpDesk simple and free. We offer you a demo instance on the internet that can be selected in the app at startup.

If you want to test the i-net HelpDesk server internally, and with your data, you can download the software free as a trial version from our website www.inetsoftware.de/de/helpdesk. The trial version is limited to 60 days and has no restrictions during this period.

SUPPORT

We are always available for questions, suggestions and any problems you may encounter! You can reach us by email directly from the settings of the app.

During the 60-day trial period of the i-net HelpDesk you will also receive free telephone support.

Recent changes:
* Minor bug fixes

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More data about i-net HelpDesk Mobile

Price	Free to download
Total downloads	3.1 thousand
Recent downloads	0
Rating	No ratings
Ranking	Not ranked
Version	3.7.1 (22.08.2023)
APK size	3.05 MB
Number of libraries	4
Designed for Android	6.0+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Alternative downloads for the i-net HelpDesk Mobile app

i-net HelpDesk Mobile compared with similar apps

Common keywords of similar apps

Helpdesk Net Free Trial Directly Processing Email Internet Connection Reach Server Version Period Requests Mobile Support Service Customer App View Edit Desk Access

Keywords missing from this app

Manage Management Request Information Work Stay Maintenance Recent Time Tasks Resources Business Home Features Customers Easily Phone Tickets Details Add Servicenow Appointments Devices Chat Key Agents Create Schedule Employees Services Platform Personal Appointment Shore Client Secure Bug Fixes Hr Notes

Downloads over time

Subscribe to see download velocity and history

i-net HelpDesk Mobile has been downloaded 3.1 thousand times. Over the past 30 days, it has been downloaded 0 times.

Changelog of i-net HelpDesk Mobile

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Developer information for i-net software GmbH

i-net software GmbH

helpdesk@inetsoftware.de

Website

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Google Play Rankings for i-net HelpDesk Mobile

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Technologies used by i-net HelpDesk Mobile

5 permissions · 4 libraries

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