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I can do almost all my banking with the app. Very easy to use too!
★★★★★Shelly Lundquist· Dec 7, 2023
I have been using Ideal CU for 50 some years. Always great service!
★★★★★Eileen Dahill· Apr 12, 2024
Go no further for banking. I appreciate IDEAL Credit Union for their hospitality and services. I drive to Eagan. It is worth the 20-minute drive from St. Paul. Wonderful service representatives who are knowledgeable and anticipate your needs
★☆☆☆☆Team NOC Org & More· Nov 27, 2019
Worst experience using app, customer service, they won't even answer the phone to help out. Don't use this app it will send codes to palces like your work landline of a company you work for or possibly any other phone than your own. Even when they clearly have your phone number.
★☆☆☆☆Ashe Paradise· Apr 12, 2026
Not user-friendly, I'll be refinancing ASAP. I can't even use the app because it tells me my username/password are incorrect, but the exact same username and password work when I sign in using a browser. They also require you to provide your account number if you select the 'forgot username' or 'forgot password' options, but you need access to your account in order to get your account number. They don't accept your member number or the last four digits that are shown on their paper statements.
★☆☆☆☆Edward Alan· Sep 27, 2024
The app stops 60 times a day, then doesn't work anyway. This app also wants to track your location all the time. They say for security. What a load of bs. to
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