Empowering SHG members in Odisha manage and enhance urban water service delivery
About Jalsathi Knowledge Portal
Jalsathi Knowledge Portal is an education app developed by Urban Management Centre - UMC.
Download Statistics
Jalsathi Knowledge Portal has been downloaded 830 times. In the last 30 days, the app was downloaded 35 times.
User Ratings
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App Information
Jalsathi Knowledge Portal is FREE to download. The APK download size is 17.63 MB. The latest version available is 1.5. The last update was on July 25, 2026.
Technical Requirements
The app has a content rating of Everyone. The app has been available on Google Play September 2024.
Description
The Jalsathi Knowledge Portal is a comprehensive and user-friendly platform developed to empower SHG women working as Jalsathis under Government of Odisha’s Jalsathi Program. This program aims to ensure equitable access to clean and safe drinking water for urban residents across Odisha. The Jalsathis, who are SHG members are entrusted with key responsibilities of collecting water user charges, ensuring the smooth operation of the universal piped water supply, and acting as intermediaries between the citizens and the water authority. Key Features and Purpose: This knowledge portal aims to provide targeted training resources to Jalsathis, equipping them with the skills and knowledge needed to effectively manage the water supply systems in their areas. The portal houses a wide range of learning modules, instructional videos, and step-by-step guidelines that provide handholding guidance to jalsathis. The content is tailored to ensure that even those with minimal technical knowledge can easily grasp the essentials of water management, service delivery, and community engagement. Learning Modules and Resources: The portal provides learning materials on key topics like billing systems, job responsibilities, and customer service. These lessons help Jalsathis improve their understanding of water supply management, making their work more efficient. The materials are available in different formats, like text and video, to suit different literacy levels. Knowledge Sharing and Collaboration: The Jalsathi Knowledge Portal goes beyond individual training by acting as a platform for Jalsathis to learn from each other. It encourages sharing best practices, challenges, and success stories. This peer-to-peer learning helps create a strong network of women who support one another in solving problems and improving their services. Monitoring and Performance Tracking: The portal gives Jalsathis tools to monitor their work, helping them track issues like water supply problems or billing errors. They can report these problems to the right authorities for quick fixes. This helps improve communication between Jalsathis and local authorities, leading to better water service Empowering Women in Water Management: By training local women as Jalsathis, the portal supports gender equality and gives them a valuable source of income and leadership roles in their communities. It boosts their confidence in managing water systems, bringing social and economic benefits to their families and communities. Vision for the Future: The Jalsathi Knowledge Portal is more than a training tool—it’s part of a bigger plan to build a sustainable and inclusive water management system in urban Odisha. The goal is to provide safe drinking water for everyone. By regularly adding new resources and success stories, the portal keeps Jalsathis at the heart of Odisha's water management, driving change from the ground up.
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