MSP Manager is a business app developed by N-able Technologies Ltd.
Download Statistics
MSP Manager has been downloaded 11 thousand times. In the last 30 days, the app was downloaded 10 times.
User Ratings
MSP Manager is rated 2.57 out of 5 stars. The rating is based on 130 ratings.
App Information
MSP Manager is FREE to download. The APK download size is 43.13 MB. The latest version available is 4.6.1.1. The last update was on April 28, 2023.
Technical Requirements
MSP Manager requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play May 2017.
Description
We hate paperwork as much as you, which is why MSP Manager Mobile app lets you manage tickets, on-site visits and time tracking with just a few taps. Just download the app, log in with your MSP Manager account and start saving time.
- Easy remote ticket closing so you don’t have paperwork to finish when you get back to the office - Seamless time tracking even while working multiple tickets - Notifications so you never miss a ticket or request - Speedy sign-in with 4-digit PIN or fingerprint ID - Efficient time management with GPS mapping for your onsite visits, and all customer information at your fingertips
N-able® MSP Manager™ Mobile
MSP Manager Mobile requires an MSP Manager account
About MSP Manager
MSP Manager offers the easiest, more efficient way to manage your IT Service business. Our secure, cloud-based service management platform provides the support and business tools you need to delight customers, optimize your processes and grow your business.
Recent changes: Fixed crashing on startup issue Fixed menu icons not being displayed
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This app needs to have search enabled, so it can see body text of ticket not just ticket subject. Also needs to be able to link to other tickets.
★★★★☆Aaron Langlo· Apr 23, 2024
It's a little slow but it works. Time zone is incorrect in the schedule section, and I can't see any way to adjust this. I wish I could add appointments from the ticket screen like you can on the web interface. Being able to search assets by current user like you can in the web interface would also be a huge plus.
★★★★☆Yohan Spud· Feb 6, 2019
I'm an RMM user and demoing the PSA portion. A couple of things that would be really nice would be a quotes module and a ticket sign off, so clients can sign that work orders have been completed. Also, just posting to see if you read these and care. If I get a reply within a few days I'll be a customer for life.
★☆☆☆☆Jay Vandamme· Jul 2, 2021
I absolutely hate everything about this app: - login asks for password, email and 2FA, even though I checked the '"remind me" button. - when closing the app for just a second, it forgets I'm logged in - logging in itself takes forever - add time entries for other people does not work - opening anything i suuuper slow - don't even bother to open attachments from within a ticket If I could, I'd use the web client while on the road, but apparently making a website responsive is rocket science...
★★☆☆☆Ron Gutherie· Feb 1, 2023
After the last update the app crashes, can't see the 3 dots to edit tickets and can't create time entrys now
★★☆☆☆Neil· Jan 12, 2024
Difficult to read, very few options to change settings, over all this is only good to check if you have tickets not work on the tickets...
Google Play Rankings for MSP Manager
This app is not ranked
Technologies used by MSP Manager
MSP Manager is requesting 19 permissions and is using 12 libraries.
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
Android Jetpack core
Firebase
Google Cloud Messaging (GCM)
Google Maps SDK
Visual Studio App Center
Xamarin