My EAP

by TELUS Health (Canada) Ltd · Health & Fitness · Free

On Google Play since April 2012 · Data updated 2026-11-01

My EAP is made and published by TELUS Health (Canada) Ltd. AppBrain is an independent app data site and isn't affiliated with TELUS Health (Canada) Ltd. The app name, icon, screenshots and description belong to TELUS Health (Canada) Ltd and are shown as published on Google Play.

AppBrain's verdict

EstablishedPoorly rated

Total installs: 170 thousand
Rating on Google Play: 1.57; 342 ratings
Last updated: February 14, 2023

My EAP has 170 thousand installs. Users are critical: 1.6 stars from 342 ratings.

Official page on Google Play

Installs

Tracked by AppBrain

Last 30 days: 120
Play install range: 100+ thousand
Launched: April 2012

Installs over time

My EAP has been installed 170 thousand times. Over the past 30 days, it has been installed 120 times.

Rankings

Google Play top charts

Google Play Rankings for My EAP

This app is not ranked

Competitors

Similar apps and more from TELUS Health (Canada) Ltd

Alternatives to My EAP

Releases

Updates seen on Google Play

Version: 5.0
Launched: April 2012

Feb 14, 2023UpdateVersion 5.0
Jan 8, 2023UpdateVersion 4.0
Jun 9, 2020Installs100,000+ installs
Oct 12, 2018UpdateVersion 2.6
May 18, 2018UpdateVersion 2.5

Show all changes Show fewer

User feedback

Ratings and reviews on Google Play

Google Play Rating history and histogram

290

Comments on My EAP for Android

★★★★☆ Michelle Hagen · Apr 4, 2020

Eap itself is excellent, both my husband and I used Eap. The app and chat room not so great. My husband did use the online chat app at work because he was in crisis and could not speak out loud do to clients. He reported he kept getting drop.

★★★★★ Kat · Dec 10, 2019

I had the most wonderful counselor, Teresa, who helped when I needed it most with compassion and a plethora of helpful resources. So grateful for this!!

★★★★★ martinaz j · Jun 25, 2020

I don't know what's good about this application the app itself or having EFAP at your fingers.

★★★★☆ Christina Robinson · Jan 24, 2020

I haven't used the app in depth yet, but I chatted with a counselor. I think it would be very useful if the app stored a copy of your chat log, or emailed you a copy after your chat ends. This way you can look back and reread the responses and advice from the counselor.

★☆☆☆☆ Natashia Smith · Oct 11, 2021

Trying to book a service or chat do a chat now is impossible. It circles for a minute and then says error connecting. Why have these issues been unaddressed for so long? This app and service is important and some people utilize this through their work place which means our work places are paying for this. And it's been unaddressed for so long? Over a year of the same review complaints. Not acceptable.

★☆☆☆☆ S Ritz · Jan 25, 2022

App does not work. Boots you out. Chat always says error.

Technology

Found in the app by AppBrain

Ads: No ads
Price: Free
Libraries: 31
App size: 17.4 MB
Needs Android: 8.0+
Content rating: Everyone

Technologies used by My EAP

10 permissions · 31 libraries

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About the app and developer

About My EAP

My EAP is a health & fitness app developed by TELUS Health (Canada) Ltd.

Install Statistics

My EAP has been installed 170 thousand times. In the last 30 days, the app was installed 120 times.

User Ratings

My EAP is rated 1.57 out of 5 stars. The rating is based on 340 ratings.

App Information

My EAP is freely available from Google Play. The app size is 17.40 MB. The latest version available is 5.0. The last update was on February 14, 2023.

Technical Requirements

My EAP requires Android 8.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since April 2012.

App Performance Report

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Developer information for TELUS Health (Canada) Ltd

TELUS Health (Canada) Ltd

myeap@morneaushepell.com

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Store listing

By TELUS Health (Canada) Ltd, from Google Play

“My EAP can help”

Screenshots by TELUS Health (Canada) Ltd, from the Google Play listing

Description by TELUS Health (Canada) Ltd Written by the developer, not by AppBrain. Click to read.

Get the help you need on your mobile device, anytime and anywhere.

Gain immediate, confidential, and secure access to your Employee Assistance Program (EAP) on your mobile device. This award-winning app from the world’s largest EAP provider is free to download worldwide and provides in-app EAP support tools along with access to general health and wellness information.

Confidential EAP support anytime, anywhere:
• Text message with a counselor
• Call our Care Access Center for support worldwide with one touch
• Assess your stress level, health of your relationship, and financial wellness
• Connect with your EAP online tools
• Insightful articles and videos
• Available in English, Spanish, and French
• Use same login credentials as our EAP website, workhealthlife.com/us

Recent changes:
ecounselling is no longer supported