My Hotel Key has 56 thousand installs. Users are critical: 1.8 stars from 137 ratings.
My Hotel Key is made and published by
Agilysys NV LLC.
AppBrain is an independent app data site and isn't affiliated with Agilysys NV LLC.
The app name, icon, screenshots and description belong to Agilysys NV LLC and are shown as
published on Google Play.
About My Hotel Key
My Hotel Key is a business app developed by Agilysys NV LLC.
How many times has My Hotel Key been installed?
My Hotel Key has been installed 56 thousand times. In the last 30 days, the app was installed 500 times.
What is the rating of My Hotel Key?
My Hotel Key is rated 1.81 out of 5 stars, based on 140 ratings.
Is My Hotel Key free?
My Hotel Key is free. The last update was on October 25, 2024.
What are the requirements for My Hotel Key?
My Hotel Key requires Android 4.4+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since November 2019.
Description by Agilysys NV LLC(from Google Play)
Bypass lines at the front desk and simplify guest room access with the power to unlock your hotel room door using your own personal device with My Hotel Key.
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Excellent execution of a hotel (key) app. The only fail is if you have a magnet on your phone (those who uses a magnet based phone holder), the app (unlock option) will not work. Otherwise, great!
★★★★★Jason Ranard· Jan 13, 2023
Not sure why so many negative reviews, worked great for me, and I have a 4-year-old phone. Successfully added my ID, got room digital key, and used it several times to get in hotel and my room. Only hang up was I had to disable the app automatically opening the hotel email's links/URLs because it would just plain stall on a blank screen. Developers should work on that issue. Leaving 5 stars for the pure convenience of not needing a room key and being able to do self check-in.
★★★★☆Johnny Chang· May 9, 2021
App works fine while staying at The Venetian in Las Vegas. Selfie pic for verification took a few try to work but once everything verified, worked like a charm. App does keep running in back-ground so a forced off is needed.
★☆☆☆☆M Le· Jan 6, 2022
The reviews are correct. It won't take a selfie and is a waste of time. Venetian I'm disappointed in you!!! Horrible!
★☆☆☆☆Patrick Deglon· Dec 24, 2021
Doesn't work at the selfie step. How can one launch an app with such a basic bug... Doing the 1h line to get a physical key... I won't be coming back or using this app again
★★☆☆☆Christopher McRoy· Aug 11, 2025
It worked fine the first stay I used it, but not for any stay after. I get through the verification process, and it says it's waiting for the room-ready notification, but it never gets it. I've tried clearing cache, clearing storage, uninstalling and reinstalling. I tried doing the verification before and after the room-ready notice, even tried after checking into the hotel in-person. Nothing works. That one time it worked was nice though.
Google Play Rankings for My Hotel Key
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Technologies used by My Hotel Key
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