4.56
1,605 reviews
10,000+
Downloads
Downloads
Free
View and pay your bill, check your usage, report outages and more with My JEA.
Screenshots by KUBRA Data Transfer Ltd, from the Google Play listing
AppBrain's verdict
Loved by users- Rating on Google Play
- 4.56
- 1,605 ratings
- Installs
- 31 thousand
- Last updated
- January 15, 2026
- Ads
- No ads
- Size
- 21.1 MB
My JEA has 31 thousand installs. Users love it: 4.6 stars from 1,605 ratings.
User feedback
Ratings and reviews on Google PlayComments on My JEA for Android
★★★★★
Karen McAllister
· Oct 4, 2024
Easy way to pay bill and monitor usage.
★★★★☆
Andrea Rowland
· Aug 24, 2026
I want to put five stars, but it's hard when I made a payment and took a screenshot of my payment my balance didn't go through on your end for some reason it really just didn't make me comfortable. When I tried to prove that I paid my balance via screenshots that I took I was unable to send the screenshots proof over the app. I sent proof via email of my confirmation# and two emails, and I was consistently told that a payment wasn't reflected. Also my recent bill isn't showing only my first one
★★★★★
Arthur Duncan
· Aug 29, 2025
I think JEA needs to put a separate water line in for Jessica Brown making her pay half of the water 💧 they used, and the bill is in Mitchell Brown name as it should be in Arthur R Duncan name cents it's been paid by Arthur R Duncan for lasts 10 years thank you
★★☆☆☆
Armand L Lavallee Jr
· Jan 22, 2026
I'm not sure how to rate JEA. I've never felt as though I've been "helped" with any issues I've had except LIH EAP assistance. However, that said I'm finding a discrepancy in my billing that I cannot figure out. I'm an educated man, yet the billing details are not user-friendly. I have a feeling the majority of customers out there cannot clearly read their billing breakdown. It is not clear-cut. The line items are not clearly defined beyond the elc/wtr/swr line items.
★★☆☆☆
Matthew McGahee
· Nov 5, 2025
It's still showing me as passed due, when I am not. It sees my last payment, but thinks I am delinquent.
★☆☆☆☆
Bobby Smurda
· Oct 7, 2026
JEA Is robbing us, they are the biggest Ponzi scheme I've ever seen it's not fair to the city of Jacksonville, all of Jacksonville is going on strike no one's going to pay their power bill jea will cut your power off over 1 cent they are not here for the people they are theifs
★☆☆☆☆
Gary Young
· Sep 2, 2025
My usage is horrible! Used to get daily accumulative electric readings. Now the readings are daily only and the readings are off. Totally useless. Bring back the old utility tracker!!
Google Play Rating history and histogram
Store listing
By KUBRA Data Transfer Ltd, from Google PlayDescription by KUBRA Data Transfer Ltd Written by the developer, not by AppBrain. Click to read.
If you’re a JEA MyWay customer and want to manage your prepaid utilities account,
search for “JEA MyWay” in your app store to download that app.
My JEA makes it easier to do business with JEA and so much more. Whether you need
to view and pay your bill, check your utility consumption, report electric and water
outages, update your account information, or get help from our Customer Solutions
team, My JEA helps you get it done so you can get on with your day.
Easy Login: Sign in with the same credentials you use for your jea.com account. Don’t
have an account? It’s easy to set one up, right on the app.
View and Pay Your Bill: View your actual PDF bill and download if you need it. Pay your
way with a bank account, debit/credit card, or mobile wallet.
Check Your Consumption: View a graph of your electric and water usage with a
temperature overlay. View full screen in landscape mode for even more detail.
Sign Up for eBill Paperless Billing: You’re already going paperless with My JEA. Take
the next step by signing up for eBill, right from your account profile.
Request Payment Assistance: Need a little extra time to make a payment? Request a
payment extension or payment arrangement and get an instant answer.
Report Outages: View our Electric Outage Map in full screen mode. Report electric and
water outages and get updates on restoration progress.
Get Assistance: A single click will connect you by phone to JEA support. You can also
get directions to our Customer Solutions Center and make an appointment online for
faster service when you arrive.
Update Your Contact Info: Need to update your billing address, email or phone
number? Easily update your account profile inside the app.
Future Enhancements: Be on the lookout for new features with your convenience in
mind.
Recent changes:
We are constantly improving our apps, and we encourage you to stay up to date for the best performance.
search for “JEA MyWay” in your app store to download that app.
My JEA makes it easier to do business with JEA and so much more. Whether you need
to view and pay your bill, check your utility consumption, report electric and water
outages, update your account information, or get help from our Customer Solutions
team, My JEA helps you get it done so you can get on with your day.
Easy Login: Sign in with the same credentials you use for your jea.com account. Don’t
have an account? It’s easy to set one up, right on the app.
View and Pay Your Bill: View your actual PDF bill and download if you need it. Pay your
way with a bank account, debit/credit card, or mobile wallet.
Check Your Consumption: View a graph of your electric and water usage with a
temperature overlay. View full screen in landscape mode for even more detail.
Sign Up for eBill Paperless Billing: You’re already going paperless with My JEA. Take
the next step by signing up for eBill, right from your account profile.
Request Payment Assistance: Need a little extra time to make a payment? Request a
payment extension or payment arrangement and get an instant answer.
Report Outages: View our Electric Outage Map in full screen mode. Report electric and
water outages and get updates on restoration progress.
Get Assistance: A single click will connect you by phone to JEA support. You can also
get directions to our Customer Solutions Center and make an appointment online for
faster service when you arrive.
Update Your Contact Info: Need to update your billing address, email or phone
number? Easily update your account profile inside the app.
Future Enhancements: Be on the lookout for new features with your convenience in
mind.
Recent changes:
We are constantly improving our apps, and we encourage you to stay up to date for the best performance.
Safety and technology
Found in the app by AppBrain- Ads
- No ads
- Price
- Free
- Libraries
- ?
- App size
- 21.1 MB
- Content rating
- Everyone
Technologies used by My JEA
18 permissions
Subscribe to see full permission and library details
Releases
Updates seen on Google Play- Version
- 1.5.1
- Launched
- September 2024
Alternatives
Similar apps and more from KUBRA Data Transfer LtdAlternatives to My JEA
More from KUBRA Data Transfer Ltd
Installs
Tracked by AppBrain- Last 30 days
- 1.3 thousand
- Per day
- 44
- 30-day average
- Play install range
- 10+ thousand
- Launched
- September 2024
Installs over time
My JEA has been installed 31 thousand times. Over the past 30 days, it averaged 44 installs per day.
Rankings
Google Play top chartsGoogle Play Rankings for My JEA
This app is not ranked
About the app and developer
About My JEA
My JEA is a business app developed by KUBRA Data Transfer Ltd.
Install Statistics
My JEA has been downloaded 31 thousand times. In the last 30 days, the app was downloaded 1.3 thousand times.
User Ratings
My JEA is rated 4.56 out of 5 stars. The rating is based on 1.6 thousand ratings.
App Information
My JEA is freely available from Google Play. The APK size is 21.10 MB. The latest APK version available is 1.5.1. The last update was on January 15, 2026.
Technical Requirements
The app has a content rating of Everyone. The app has been available on Google Play since September 2024.
My JEA is made and published by KUBRA Data Transfer Ltd. AppBrain is an independent app data site and isn't affiliated with KUBRA Data Transfer Ltd. The app name, icon, screenshots and description belong to KUBRA Data Transfer Ltd and are shown as published on Google Play.
App Performance Report
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