View and pay your bill, check your usage, report outages and more with My JEA.
About My JEA
My JEA is a business app developed by KUBRA Data Transfer Ltd.
Download Statistics
My JEA has been downloaded 24 thousand times. In the last 30 days, the app was downloaded 1.2 thousand times.
User Ratings
My JEA is rated 4.86 out of 5 stars. The rating is based on 1.2 thousand ratings.
App Information
My JEA is FREE to download. The APK download size is 21.10 MB. The latest version available is 1.5.1. The last update was on January 15, 2026.
Technical Requirements
The app has a content rating of Everyone. The app has been available on Google Play September 2024.
Description
If you’re a JEA MyWay customer and want to manage your prepaid utilities account, search for “JEA MyWay” in your app store to download that app. My JEA makes it easier to do business with JEA and so much more. Whether you need to view and pay your bill, check your utility consumption, report electric and water outages, update your account information, or get help from our Customer Solutions team, My JEA helps you get it done so you can get on with your day. Easy Login: Sign in with the same credentials you use for your jea.com account. Don’t have an account? It’s easy to set one up, right on the app. View and Pay Your Bill: View your actual PDF bill and download if you need it. Pay your way with a bank account, debit/credit card, or mobile wallet. Check Your Consumption: View a graph of your electric and water usage with a temperature overlay. View full screen in landscape mode for even more detail. Sign Up for eBill Paperless Billing: You’re already going paperless with My JEA. Take the next step by signing up for eBill, right from your account profile. Request Payment Assistance: Need a little extra time to make a payment? Request a payment extension or payment arrangement and get an instant answer. Report Outages: View our Electric Outage Map in full screen mode. Report electric and water outages and get updates on restoration progress. Get Assistance: A single click will connect you by phone to JEA support. You can also get directions to our Customer Solutions Center and make an appointment online for faster service when you arrive. Update Your Contact Info: Need to update your billing address, email or phone number? Easily update your account profile inside the app. Future Enhancements: Be on the lookout for new features with your convenience in mind.
Recent changes: We are constantly improving our apps, and we encourage you to stay up to date for the best performance.
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I'm glad I can pay JEA on their App, it's easy & convenient.
★★★★★Arthur Duncan· Aug 29, 2025
I think JEA needs to put a separate water line in for Jessica Brown making her pay half of the water 💧 they used, and the bill is in Mitchell Brown name as it should be in Arthur R Duncan name cents it's been paid by Arthur R Duncan for lasts 10 years thank you
★★★★★Karen McAllister· Oct 4, 2024
Easy way to pay bill and monitor usage.
★☆☆☆☆Gary Young· Sep 2, 2025
My usage is horrible! Used to get daily accumulative electric readings. Now the readings are daily only and the readings are off. Totally useless. Bring back the old utility tracker!!
★★☆☆☆Matthew McGahee· Mar 12, 2025
Misleading amounts shown. Yesterday it told me I owed $107 & was passed due (I was not). I made a payment & paid the $2 service fee. Today there is a bill showing $143 minus my $107 payment. Why is it saying we're passed due & have something due when we do not? If is going to show the next month's amount, why is it not showing the correct amount?
★★☆☆☆Armand L Lavallee Jr· Jan 22, 2026
I'm not sure how to rate JEA. I've never felt as though I've been "helped" with any issues I've had except LIH EAP assistance. However, that said I'm finding a discrepancy in my billing that I cannot figure out. I'm an educated man, yet the billing details are not user-friendly. I have a feeling the majority of customers out there cannot clearly read their billing breakdown. It is not clear-cut. The line items are not clearly defined beyond the elc/wtr/swr line items.
★★☆☆☆Matthew McGahee· Nov 5, 2025
It's still showing me as passed due, when I am not. It sees my last payment, but thinks I am delinquent.
Google Play Rankings for My JEA
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Technologies used by My JEA
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