My Optus is a tools app developed by Optus Mobile Pty Ltd.
How many times has My Optus been downloaded?
My Optus has been downloaded 9.7 million times. In the last 30 days, the app was downloaded 54 thousand times. It is ranked in the top 100 tools apps.
What is the rating of My Optus?
My Optus is rated 4.47 out of 5 stars, based on 160 thousand ratings.
Is My Optus free?
My Optus is free to download. The last update was on March 16, 2023.
What are the requirements for My Optus?
My Optus requires Android 10+ or higher. The app has a content rating of Everyone. The app has been available on Google Play November 2012.
Description
The My Optus App is the easiest way for customers to manage all of their services and get support when you need it. • SubHub View your Subhub active subscriptions plus other subscriptions you could be saving on when you bundle with Optus. • Shopping experience Making it even easier to shop and buy with us. • Messaging Access 24/7 support at your fingertips. • Payments made easier Make fast, secure and easy payments. • Not an Optus customer? You can still download My Optus App to experience the Optus network and shop our latest deals.
Device Compatibility: My Optus app is available on Android 10 or above devices.
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Unlimited data day add on is really good especially when you need emergency data. But you shouldn't have to recharge to use add-ons, that's the only downfall.
★★★★☆GIllian Jean Douglas· Aug 9, 2026
Re: Optus Unlimited Day Data As a loyal Optus customer "thank you" for making my daily usage easy to access and affordable. The Optus App and online is very easy to understand and follow. I recommend Optus to my Family because of my experiences.
★★★★★Rose-Maree Wright· Aug 13, 2026
I love that I may donate data. Thank you for the quality service.
★☆☆☆☆slam slam· Aug 18, 2026
Horrible experience. The app is atrocious and the support is useless. It took 3 attempts and 12 hours to have my service cancelled. Multiple confirmations from them that it was done, yet they did nothing. They will take hours asking you questions that were answered in your first request. They will tell you to wait while they process something, go silent, then blame you for "ending the conversation", when nothing happens, despite it not being possible for a user to end a conversation
★☆☆☆☆Jodi Drake· Aug 9, 2026
My mobile doesn't support the Optus app, so I've been trying to log in online yes chrome, and it keeps sending me a verification code but keeps going back to log in screen 😞 time after time. Can't log in. I'm trying to log in to get a new mobile. Yes I've turned my mobile off and rebooted 😠
★☆☆☆☆Alister Smith· Aug 21, 2026
Could get my Esim to work. The text support person had such poor English that I had to be transferred. The telephone support were useless and after an hour and 15 min I solved the problem but could do it because I had to get a verification code off a text on the number that doesn't work. After an hour and 40 min on they just hung up. Edit I contacted the people that replied to this message don't bother they don't help and ignore information that you tell them. 24 later still not working
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