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Unlimited data day add on is really good especially when you need emergency data. But you shouldn't have to recharge to use add-ons, that's the only downfall.
★★★★★Rose-Maree Wright· Aug 13, 2026
I love that I may donate data. Thank you for the quality service.
★★★★★Dawn “Dee”· Sep 1, 2026
Love the app mad easy asf to use & navigate through, helps keep track of bills and more. Well-designed, easy, to use, one can't help but love it
★★★★★Ernest Batt· Aug 24, 2026
Very easy to set up Husbands Smartwatch and set up Auto Pay. Thank you, Optus.🌺
★★★★☆GIllian Jean Douglas· Aug 9, 2026
Re: Optus Unlimited Day Data As a loyal Optus customer "thank you" for making my daily usage easy to access and affordable. The Optus App and online is very easy to understand and follow. I recommend Optus to my Family because of my experiences.
★☆☆☆☆BOBBY Ermac· Sep 5, 2026
0 stars! Stolen info, from the app! This app is very, very bad, I used the messaging section and someone from in the app stole my data! Just to set up a Sim and help on my account! Directly from the app! Immediately next day unauthorized transaction on my card! Never ever have had such bad security. Optus has serious system security problems!
★☆☆☆☆Jo Dieni· Aug 30, 2026
I don't know what plan I was put on I wanted to ask for help under financial hardship. I spent 4 days talking to someone with a strong accent I could hardly understand and ended up paying more. It has been a very stressful experience. I only wanted help under hardship and got a bill for $197 which I can't afford. Can I now apply for discount under hardship? I don't know what's happening. I'm very stressed.
★☆☆☆☆Kyle· Aug 31, 2026
New User Onboarding Bug 1. I purchased a new phone and plan contract but received no confirmation email or tracking number (had to reach out to support to get it) 2. Once I had the number because I was signed in, and it was waiting on me to set up the device I had not received yet I was soft locked in the app. Going back closes the app and there's no way to log out. 3. This means I can't track my delivery without fully reinstalling the app to forcefully log me out and bring me back to home screen.
★☆☆☆☆Alister Smith· Aug 21, 2026
Could get my Esim to work. The text support person had such poor English that I had to be transferred. The telephone support were useless and after an hour and 15 min I solved the problem but could do it because I had to get a verification code off a text on the number that doesn't work. After an hour and 40 min on they just hung up. Edit I contacted the people that replied to this message don't bother they don't help and ignore information that you tell them. 24 later still not working
★☆☆☆☆A· Sep 9, 2026
Why am I taken out of the app to recharge and asked to fill in my details when the app already has that information? The website also says you can pay via the app. The app should have my recharge and payment method already memorized and I log in with my fingerprint??? Who to trust what to trust!!!! I never asked to join an fling beta program!
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