My Optus is popular, with 9.8 million installs. Users rate it well: 4.5 stars from 159,209 ratings. Its best ranking is #8 in Top Free, Tools in Australia.

My Optus is made and published by Optus Mobile Pty Ltd. AppBrain is an independent app data site and isn't affiliated with Optus Mobile Pty Ltd. The app name, icon, screenshots and description belong to Optus Mobile Pty Ltd and are shown as published on Google Play.

About My Optus

My Optus is a tools app developed by Optus Mobile Pty Ltd.

How many times has My Optus been installed?

My Optus has been installed 9.8 million times. In the last 30 days, the app was installed 56 thousand times. It is ranked #8 in tools.

What is the rating of My Optus?

My Optus is rated 4.48 out of 5 stars, based on 160 thousand ratings.

Is My Optus free?

My Optus is free. The last update was on March 16, 2023.

What are the requirements for My Optus?

My Optus requires Android 10+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since November 2012.

Description by Optus Mobile Pty Ltd (from Google Play)

The My Optus App is the easiest way for customers to manage all of their services and get support when you need it.

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Screenshots

Screenshots by Optus Mobile Pty Ltd, from the Google Play listing

Official page on Google Play

Alternatives to My Optus

Google Play Rating history and histogram

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Installs over time

My Optus has been installed 9.8 million times. Over the past 30 days, it averaged 1.9 thousand installs per day.

Changelog of My Optus

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Developer information for Optus Mobile Pty Ltd

Optus Mobile Pty Ltd

myoptus@optus.com.au

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Comments on My Optus for Android

★★★★★ Linda Nye · Oct 13, 2026

My phone and optus internet has been put on temporary hold because i didn't pay my bill, but I can pay $120 weekly until I catch up please, im not well and I need my phone im on disability pension can use please help me?

★★★★★ Karen Butcher · Sep 17, 2026

I have been with optus for many years. Any time I had a problem, upgraded, changed address, it has been sorted quickly.

★★★★☆ Jade Hobson · Sep 11, 2026

I get better network coverage and better deals. Easy to use

★★★★★ Charles Galea Harvey · Oct 19, 2026

Thank-you From Charles Les Galea-Harvey. 1:30 pm Monday, 19 October. 27 Tidbits St Bandanna Brisbane QLD Australia 4304.

★★★★☆ Nik Kotevski · Sep 21, 2026

Doing ok just a few issues with responding and resolving issues, the online help/chat needs more work, I seem to get disconnected when on it. It takes a while to get a response.

★☆☆☆☆ Hypnotic Goat · Sep 18, 2026

Be aware, if your bank issues you a new card their aggressive card security may lock you out completely. Which sounds good, until you realize that there's nothing they can do about it, it's been 5 days now, and I'm still locked out, and I've been In touch with them every day, and verified myself twice. They did gift me $95 worth of data, keeping in mind I was only trying to purchase a $6 data day, so they do want to help, but the system upper management has in place makes them powerless to help.

★☆☆☆☆ steve palmer · Oct 14, 2026

Let me know when the app will let me stay signed in without biometrics. Until then this app is as good as a website and will be uninstalled. Also since I have to remember a password now it will be changed to something generic I will remember so in reality it's less secure, the changes you people made influence people to choose something easy to remember. Nobody wants to remember passwords when everything you do these days wants a password. What you had before was fine, but now it's worse.

★☆☆☆☆ BOBBY Ermac · Sep 5, 2026

0 stars! Stolen info, from the app! This app is very, very bad, I used the messaging section and someone from in the app stole my data! Just to set up a Sim and help on my account! Directly from the app! Immediately next day unauthorized transaction on my card! Never ever have had such bad security. Optus has serious system security problems!

★☆☆☆☆ Jo Dieni · Aug 30, 2026

I don't know what plan I was put on I wanted to ask for help under financial hardship. I spent 4 days talking to someone with a strong accent I could hardly understand and ended up paying more. It has been a very stressful experience. I only wanted help under hardship and got a bill for $197 which I can't afford. Can I now apply for discount under hardship? I don't know what's happening. I'm very stressed.

★☆☆☆☆ Hypnotic Goat · Oct 6, 2026

Nope, that's the last straw, they're forcing Prepaid Epic value customers to change to the Flex plus plan, which means a two-week recharge goes down to 7 days, plus the price goes up lol, I'll come back when Stephen Rue steps down, he's been a disaster.

Google Play Rankings for My Optus

Top rankings

Rank	Country	Category	List
8	Australia	Tools	Top Free
123	Australia	Overall	Top Free
153	Australia	Applications	Top Free

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Ranking history in Australia

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Technologies used by My Optus

76 libraries

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My Optus