My Pacific Grove

Connect with the City from the convenience of your cell phone! My Pacific Grove makes it easy to stay informed, ask a question, request a service, or report non-emergency issues with just a few clicks!

Need to Report an Issue? Reporting an issue is as easy as 1-2-3! Use the Service Request button to report potholes, road hazards, code compliance issues, and more. No more trying to figure out who to call; requests are automatically routed to the correct department for action and resolution. Best of all, you can track the status of your request by opting-in to receive updates by email, text, or phone call.

Have a question? Curious about the monarch butterfly migration, looking for the street sweeping schedule, interested in reserving a space for an event? Browse our constantly evolving FAQs or submit a question directly via the app. Submissions are instantly delivered to the appropriate department and we’ll be in touch in no time!

Want to know what’s happening in Pacific Grove? Visit the app for links to useful resources, the latest issue of the Community Catalog, the City Manager’s Weekly Report, and more!

My Pacific Grove allows the City to stay connected to our community by providing resources and allowing citizens to inform us of important issues with ease.

Disclaimer: This app should not be used for emergencies. For an emergency, please dial 911.

Recent changes:
- Final review step at the end of the request flow so you can confirm details before submitting.
- Service request types now show their coverage area (boundaries) on the map.
- Slideshow now has a pause/resume button and an indicator showing the current image.
- "No public service request types" message when a tenant has none configured.
- Pull-to-refresh on the request list and request details screens.
- Submission time on the request details screen.