WM Mobile makes it easy for you to manage your accounts.
4.19·17,876 reviews·500,000+ downloads
About My WM
My WM is a business app developed by Waste Management.
How many times has My WM been downloaded?
My WM has been downloaded 710 thousand times. In the last 30 days, the app was downloaded 7.6 thousand times.
What is the rating of My WM?
My WM is rated 4.19 out of 5 stars, based on 18 thousand ratings.
Is My WM free?
My WM is free to download. The last update was on August 21, 2024.
What are the requirements for My WM?
My WM requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play September 2013.
Description
The My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to:
Manage Payments
• Pay your bill • Enroll in autopay or paperless billing • View payment history • Cancel scheduled payments
Keep Track of Pickups
• View pickup schedule • Report a missed pickup • Request an extra pickup • View estimated pickup time • View holiday schedule and weather alerts
Manage Your Service Account
• Manage/link multiple accounts • Add/view payment methods • Contact customer support • Request a container repair
Edit your My WM Profile
• Edit profile settings • Update your communication preferences • Provide feedback • See alerts for Reschedules, Service Delays & General Info
For Roll-Off Customers Only
• Request a roll-off pickup • View roll-off history • Copy/resubmit pickup requests • Request a removal or relocation • View roll-off history • Edit or cancel a roll-off request
For get help or if you have questions, contact WM directly at mywm@wm.com.
Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.
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It was a little bit of a hassle to make payments online through the app, Because of their $1.99 convenience fee. Who is this convenient for? Not me. Anyway, so if you delete your previous saved cards in payment method section, when you go to pay the current invoice, you will finally see the option to have it done through your bank account. Rather than making it simple to find, you have to go through 9 hoops just to get the bank option to appear... make this less complicated for users please.
★★★★★william mariscal· Jun 22, 2026
So simple, and you can make auto-pay off, so you can make the payment when you want
★★★★★Tomiko Hudson· Aug 3, 2026
Great workers, great job. No problems to report. If we call and schedule them for extra trash 🗑️ pick-ups or removal of debris they come.
★★★★☆John Gianelli· Jun 5, 2026
Customer service has been awesome so far and service is excellent, except for one little issue, the configuration they leave my cans in after emptied is somewhat comical. It's like Ray Charles is at the controls sometimes. Still going to give good reviews.
★★★★★Ronnie Watts· Jul 13, 2026
They are great except they will stop pick even if bill is not past due
★☆☆☆☆Christy Edwards· Jun 24, 2026
In 6 months my bill went up $40. I only have trash service and not had and bulk pick-ups. Will be looking for another trash company.
★★☆☆☆Tracy Brown· Aug 1, 2026
Payment has been on auto payment but yet they somehow missed payments and send me to collections and then try to charge me a fee I do not understand your company not only have you raised the price of cost everyone, so you can make it convenient for your drivers not to have to get out of the vehicle that's fine but when a payment is on auto payment and your system does not pick it up that is your website problem that is a problem I do not appreciate getting collection bills
★★☆☆☆Vicki Tegland· Jun 2, 2026
Communication sucks & have skipped pickup. Changed service dates so paid for 12 pickup dates but only got 11!
Google Play Rankings for My WM
This app is not ranked
Technologies used by My WM
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