MyOncor

by Oncor Electric Delivery Company LLC · Business · Free

On Google Play since September 2019 · Data updated 2026-10-28

MyOncor is made and published by Oncor Electric Delivery Company LLC. AppBrain is an independent app data site and isn't affiliated with Oncor Electric Delivery Company LLC. The app name, icon, screenshots and description belong to Oncor Electric Delivery Company LLC and are shown as published on Google Play.

AppBrain's verdict

EstablishedPoorly rated

Rating on Google Play: 2.28; 400 ratings
Installs: 130 thousand
Last updated: September 30, 2026
Ads: No ads
Size: 101.6 MB

MyOncor has 130 thousand installs. Users are critical: 2.3 stars from 400 ratings.

Official page on Google Play

User feedback

Ratings and reviews on Google Play

Comments on MyOncor for Android

★★★★☆ Dena Smith · Nov 24, 2025

One of the properties I have on the app shows a map for who knows where, while the others show the appropriate location. There is no way to interact with chat because the fields to enter information or behind some of the Android function fields. So it's pretty much useless. Otherwise, it's incredibly handy to have text messages telling you when the power goes out on locations that you need to have monitored.

★★★★★ Brian Russell · Mar 1, 2022

Can report and check outages. They notify you about known outages.

★★★★★ Ozzy Ozz · Feb 3, 2022

I don't know why everybody's complaining about this app It actually works 99.9% of the time If I have an outage at my home I sign into this app and report the outage at my home, and they give me an update within 2 minutes or less They send me a text tell me the estimated ETA when do the electricity should be back on and their ETA time frame is pretty accurate So all the other negative 1 star 2-star people who give this rating to they don't know what you're talking about I'm being honest here

★☆☆☆☆ Beth W · Jan 8, 2024

App used to work. Sadly, it hasn't worked in at least a year. When trying to add a property, it claims it's the wrong service provider. It's not. Do better, On cor. The concept is great, if only it worked.

★☆☆☆☆ Ashley Webb · Mar 15, 2026

App will not load and keeps crashing at the profile screen

★☆☆☆☆ Jack Bowers · Jul 5, 2023

3 hours prior to downloading this app, my wife called and reported our power was out. She spoke to a live operator who said the power would be restored within 2.5 hours. After that time had passed, I downloaded the app and checked to see the status of our outage. After typing in my address, the app reported back that "On cor was unaware of any outage in my area. Do I want to report an outage? " POWER REMAINS OFF. APP IS HIGHLY INACCURATE AND UNRELIABLE.

Google Play Rating history and histogram

240

Store listing

By Oncor Electric Delivery Company LLC, from Google Play

“Report a power outage, manage new service requests and get real-time updates.”

Screenshots by Oncor Electric Delivery Company LLC, from the Google Play listing

Description by Oncor Electric Delivery Company LLC Written by the developer, not by AppBrain. Click to read.

More power at your fingertips. With MyOncor, customers can instantly access their account and report outages, manage new service requests and receive real-time updates from Oncor.

Features include:

REPORT OUTAGES
• Report power outage and street light issues
• Check your current outage status and your outage history
• Track estimated restoration times quickly from your mobile device
• View outage information using current location or Google Maps

MANAGE NEW SERVICE REQUESTS
• Start and track new service for your construction project
• Manage multiple properties and locations
• Access builder and developer resources

REAL-TIME ONCOR NEWS UPDATES
• Read articles from Oncor’s blog, The Wire
• Find important safety information to keep you and your family safe before, after and during severe weather
• Receive energy efficiency tips to help manage your energy consumption and save on your electric bill
• Stay up-to-date with Oncor social media accounts

*To use MyOncor, you must be a customer in the Oncor Electric Delivery service territory.

Recent changes:
MyOncor is updated regularly so we can make it better for you. Please update to the latest version to use all available app features. This version includes enhancements and bug fixes to improve the customer experience.

Official page on Google Play

Safety and technology

Found in the app by AppBrain

Ads: No ads
Price: Free
Libraries: 46
App size: 101.6 MB
Needs Android: 8.0+
Content rating: Everyone

Technologies used by MyOncor

16 permissions · 46 libraries

Subscribe to see full permission and library details

Releases

Updates seen on Google Play

Version: 5.18.0
Launched: September 2019

Sep 30, 2026UpdateVersion 5.18.0
Jul 15, 2026UpdateVersion 5.17.0
Jun 11, 2026UpdateVersion 5.16.0
May 4, 2026UpdateVersion 5.15.0
Feb 24, 2026UpdateVersion 5.14.0

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Alternatives

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Installs

Tracked by AppBrain

Last 30 days: 1.2 thousand
Per day: 39; 30-day average
Play install range: 100+ thousand
Launched: September 2019

Installs over time

MyOncor has been installed 130 thousand times. Over the past 30 days, it averaged 39 installs per day.

Rankings

Google Play top charts

Google Play Rankings for MyOncor

This app is not ranked

About the app and developer

About MyOncor

MyOncor is a business app developed by Oncor Electric Delivery Company LLC.

Install Statistics

MyOncor has been installed 130 thousand times. In the last 30 days, the app was installed 1.2 thousand times.

User Ratings

MyOncor is rated 2.28 out of 5 stars. The rating is based on 400 ratings.

App Information

MyOncor is freely available from Google Play. The app size is 101.59 MB. The latest version available is 5.18.0. The last update was on September 30, 2026.

Technical Requirements

MyOncor requires Android 8.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since September 2019.

App Performance Report

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Developer information for Oncor Electric Delivery Company LLC

Oncor Electric Delivery Company LLC

mobileapps@oncor.com

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