Report a power outage, manage new service requests and get real-time updates.
About MyOncor
MyOncor is a business app developed by Oncor Electric Delivery Company LLC.
Download Statistics
MyOncor has been downloaded 130 thousand times. In the last 30 days, the app was downloaded 1.1 thousand times.
User Ratings
MyOncor is rated 2.40 out of 5 stars. The rating is based on 390 ratings.
App Information
MyOncor is FREE to download. The APK download size is 101.56 MB. The latest version available is 5.16.0. The last update was on June 11, 2026.
Technical Requirements
MyOncor requires Android 8.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play September 2019.
Description
More power at your fingertips. With MyOncor, customers can instantly access their account and report outages, manage new service requests and receive real-time updates from Oncor.
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I don't know why everybody's complaining about this app It actually works 99.9% of the time If I have an outage at my home I sign into this app and report the outage at my home, and they give me an update within 2 minutes or less They send me a text tell me the estimated ETA when do the electricity should be back on and their ETA time frame is pretty accurate So all the other negative 1 star 2-star people who give this rating to they don't know what you're talking about I'm being honest here
★★★★★Brian Russell· Mar 1, 2022
Can report and check outages. They notify you about known outages.
★★★★☆Dena Smith· Nov 24, 2025
One of the properties I have on the app shows a map for who knows where, while the others show the appropriate location. There is no way to interact with chat because the fields to enter information or behind some of the Android function fields. So it's pretty much useless. Otherwise, it's incredibly handy to have text messages telling you when the power goes out on locations that you need to have monitored.
★☆☆☆☆Beth W· Jan 8, 2024
App used to work. Sadly, it hasn't worked in at least a year. When trying to add a property, it claims it's the wrong service provider. It's not. Do better, On cor. The concept is great, if only it worked.
★☆☆☆☆Matt Overholser· Feb 3, 2023
Sitting here without power or heat...again. Trying to log in to the app, the app will not take my address, phone number, or meter ID. It locks me out for 10 minutes, but the best part is the 10-minute countdown will not count down unless I leave my phone on the countdown screen. If I close the app or navigate away from the countdown screen, it stops counting down. When I come back to it later it's resumes counting from where I left it. It's super frustrating!
★☆☆☆☆Ken Wise· Jun 9, 2024
Can't report outage, because your system/ app doesn't recognize none of my info, EIN, meter, address, phone. Why the app does not store your info is STUPID!!!
Google Play Rankings for MyOncor
This app is not ranked
Technologies used by MyOncor
16 permissions·46 libraries
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