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The app works all the time. The only time it does not, is for scheduled maintenance, which is announced beforehand. Very easy to use, track your consumption, pay bills, track power outages and the status of work being done. It is a very helpful tool.
★★★★★West island Traveler· Jan 31, 2025
Lots of interesting information about my services and Hydro consumption and ways to be more efficient and save money
★★★★★sylvie Azzuolo· Oct 10, 2024
I love this app. Helps me manage and understand my electrical usage. Helps me save money plus it helps me understand my consumption therefore I am able to use less electricity during peak hours....... Hence, saving money. I also purchased HILO game changer. Simple to use. In my option both go hand in hand to help with my consumption and help the environment.
★★★★★D. B.· Aug 1, 2024
Love having this app. It's way more convenient than the Ontario Hydro companies. Easy to navigate, love the Power Outage information. I've only had this app (& QB Hydro) for less than a month, but so far, it's super convenient.
★★☆☆☆Philippe Gosselin· Feb 9, 2026
Needs a lot of work. It would be nice to be able to see our electricity consumption per day not just for the previous day but for older days as well. Also, the cost projection are worthless. They are always off. Even the way the amount that will be charged just jumps all of a sudden makes no sense. I use the same amount of electricity during 2 days but the increase of cost in those 2 days is completely different.
★☆☆☆☆Edward Baker· Jul 2, 2025
App is only good for checking your bill. All other features provide incorrect information. I never needed a generator before moving to Quebec. Power outages happen very frequently and the app provides incorrect information on when the power outage actually started, when it will be fixed and what the progress is (this part is rarely updated). Why even bother giving the information if it's wrong? What is the use in an app that gives misleading information? Check your bill, that's it.
★☆☆☆☆Marissa· Nov 20, 2025
I downloaded to get notifications for peak hours for the winter credit but the app seems like it completely non-functional.
★★☆☆☆Smart Like Rock· May 29, 2024
Power consumption calculator hasn't worked in weeks, called them, they said it's a technical issue.... 3 weeks ago.... It's essential for the app, so fix the issue Hydro
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