Power outages, account management and consumption tracking
About Hydro-Québec
Hydro-Québec is a tools app developed by Hydro-Québec.
Download Statistics
Hydro-Québec has been downloaded 1.3 million times. In the last 30 days, the app was downloaded 9.9 thousand times.
User Ratings
Hydro-Québec is rated 4.04 out of 5 stars. The rating is based on 4.3 thousand ratings.
App Information
Hydro-Québec is FREE to download. The APK download size is 15.93 MB. The latest version available is 5.16.5. The last update was on June 9, 2026.
Technical Requirements
Hydro-Québec requires Android 5.1+ or higher. The app has a content rating of Everyone. The app has been available on Google Play March 2016.
Description
Power outages The tool to find out more about ongoing outages and planned service interruptions. • Track the service status for any addresses you want at any time. • Manage the tracking options for any addresses you want. • Add a label for the addresses you are tracking: daycare, school, condo, parents. • Activate notifications to receive information about the service status and to find out if there are any planned service interruptions at those addresses. • Report an outage easily.
Your consumption Your consumption data presented in different ways to help you track, understand and manage your electricity consumption: • An overview of your hourly electricity consumption from the previous day • An overview of the current period and a forecast of the bill amount • Detailed analysis of your electricity consumption, including a breakdown by use • Comparison with households similar to yours
Your account Quick access to sign up for services and manage your account. • See your account balance and next billing date. • See your billing and payment history. • Sign up for the Equalized Payments Plan to pay the same amount every month, winter and summer alike, and receive an alert when you use more electricity than anticipated. • Sign up for Pre-Authorized Debit and avoid late payments. • Turn on notifications to receive billing notices and payment due reminders.
Determine your home’s profile and get customized recommendations so you can build your action plan and save. You can easily update your profile when necessary.
Click on “More” to for even more! • Options for modifying your home’s profile or for selecting, modifying or adding an account in your Customer Space • App settings to turn on the notifications, modify the language and define your connection options, including Continuous connection • Quick links to the most commonly used online services • Information about how to contact us • Information about touring facilities that are open to the public • Hydro-Québec news
Recent changes: Issue resolution and ongoing improvement.
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Lots of interesting information about my services and Hydro consumption and ways to be more efficient and save money
★★★★★Anthony Elder· Nov 30, 2024
The app works all the time. The only time it does not, is for scheduled maintenance, which is announced beforehand. Very easy to use, track your consumption, pay bills, track power outages and the status of work being done. It is a very helpful tool.
★★★★★Stan FENG ZHANG· Apr 10, 2024
It does its purpose, easy to use and reliable, though bit of traffic jam during major power outage
★★★★★sylvie Azzuolo· Oct 10, 2024
I love this app. Helps me manage and understand my electrical usage. Helps me save money plus it helps me understand my consumption therefore I am able to use less electricity during peak hours....... Hence, saving money. I also purchased HILO game changer. Simple to use. In my option both go hand in hand to help with my consumption and help the environment.
★★☆☆☆Philippe Gosselin· Feb 9, 2026
Needs a lot of work. It would be nice to be able to see our electricity consumption per day not just for the previous day but for older days as well. Also, the cost projection are worthless. They are always off. Even the way the amount that will be charged just jumps all of a sudden makes no sense. I use the same amount of electricity during 2 days but the increase of cost in those 2 days is completely different.
★☆☆☆☆D Pineault· Jun 4, 2024
Now you can no longer report outages, so what's the point of the app? Map is inaccurate. Doesn't show the same thing as on their website. It doesn't respond when you actually need it to work (ie yesterday when we lost power). Received "map is unavailable ..." Numerous times. Also, simply won't load at all on many occasions. Can't report an outage and receive "Technical Issue" error, then why have the app?! Constant "an unknown error has occurred".
★☆☆☆☆Marissa· Nov 20, 2025
I downloaded to get notifications for peak hours for the winter credit but the app seems like it completely non-functional.
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