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Lots of interesting information about my services and Hydro consumption and ways to be more efficient and save money
★★★★★Anthony Elder· Nov 30, 2024
The app works all the time. The only time it does not, is for scheduled maintenance, which is announced beforehand. Very easy to use, track your consumption, pay bills, track power outages and the status of work being done. It is a very helpful tool.
★★★★★Stan FENG ZHANG· Apr 10, 2024
It does its purpose, easy to use and reliable, though bit of traffic jam during major power outage
★★★★★sylvie Azzuolo· Oct 10, 2024
I love this app. Helps me manage and understand my electrical usage. Helps me save money plus it helps me understand my consumption therefore I am able to use less electricity during peak hours....... Hence, saving money. I also purchased HILO game changer. Simple to use. In my option both go hand in hand to help with my consumption and help the environment.
★★☆☆☆Philippe Gosselin· Feb 9, 2026
Needs a lot of work. It would be nice to be able to see our electricity consumption per day not just for the previous day but for older days as well. Also, the cost projection are worthless. They are always off. Even the way the amount that will be charged just jumps all of a sudden makes no sense. I use the same amount of electricity during 2 days but the increase of cost in those 2 days is completely different.
★☆☆☆☆D Pineault· Jun 4, 2024
Now you can no longer report outages, so what's the point of the app? Map is inaccurate. Doesn't show the same thing as on their website. It doesn't respond when you actually need it to work (ie yesterday when we lost power). Received "map is unavailable ..." Numerous times. Also, simply won't load at all on many occasions. Can't report an outage and receive "Technical Issue" error, then why have the app?! Constant "an unknown error has occurred".
★☆☆☆☆Marissa· Nov 20, 2025
I downloaded to get notifications for peak hours for the winter credit but the app seems like it completely non-functional.
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