Shenandoah Valley Electric Cooperative, SVEC Electric Outage app, MySVEC
About MySVEC
MySVEC is a tools app developed by dataVoice.
Download Statistics
MySVEC has been downloaded 18 thousand times. In the last 30 days, the app was downloaded 210 times.
User Ratings
MySVEC is rated 3.00 out of 5 stars. The rating is based on 91 ratings.
App Information
MySVEC is FREE to download. The APK download size is 11.76 MB. The latest version available is 2.5.5. The last update was on February 5, 2026.
Technical Requirements
MySVEC requires Android 4.4+ or higher. The app has a content rating of Everyone. The app has been available on Google Play April 2016.
Description
Take your participation as a member-owner of Shenandoah Valley Electric Cooperative (SVEC) to a new level with the free mobile app that offers a full range of services at your fingertips. Pay your bill, report a power outage, and receive outage-related notifications through this fast, user-friendly app.
Features enable you to: ~Manage and make timely, secure payments ~Report an outage ~Receive up-to-date outage restoration information ~View the area’s outage map ~Contact us by phone or email
This app is designed to provide an additional convenience for you, our member-owner, and serve as another way in which you can be connected to your electric cooperative. It builds on existing resources such as our website (www.svec.coop) and our social media channels, including Facebook and Twitter. During extreme weather or emergency situations, this app also offers another way to contact us and monitor the area’s outage map.
Remember, you are more than a customer of Shenandoah Valley Electric Cooperative. You are a member-owner. Take advantage of everything the Cooperative has to offer by downloading this app. We will continually evaluate your needs and work to exceed your expectations, pursuing opportunities that will benefit you.
This institution is an equal opportunity provider and employer. SVEC supports our armed services and veterans in employment opportunities.
Recent changes: Added a new map allowing users to either MapLibre or Google Maps.
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Love it tells me when my power is out and when it's estimated to come back, and you can pay your bill on here
★★☆☆☆Nick Steeves· May 10, 2025
I can't sign in to pay my bill. I can't even launch the app. I just keep getting an "unable to connect" alert. For all the money they make they could put a fraction of it into a better app.
★☆☆☆☆Michael Falls· May 30, 2025
Unable to connect issues. Apparently, this has been ongoing for weeks, maybe over a month. During actual outages this has been difficult at best to navigate and report outages.
★★☆☆☆Joe C· Apr 28, 2023
App desperately needs refinement. Will not allow me to sign in to Bill Pay with established account credentials that I can readily use on desktop site. It is also excruciatingly slow to load the outage map, which really isn't all that useful as I've never had it provide a reasonably accurate restoration time. I heartily second the need to add a reasonable User ID retrieval and password reset option.
Google Play Rankings for MySVEC
This app is not ranked
Technologies used by MySVEC
MySVEC is requesting 28 permissions and is using 7 libraries.
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
Android Jetpack core
Firebase
Google Cloud Messaging (GCM)
PhoneGap / Apache Cordova
ShortcutBadger