NAC eShop

NAC Shop helps customers in Malawi buy selected goods and services from South Africa through one customer app.

Browse products, place orders, fund your wallet, choose a payment method, and follow your order progress in one place. The app is designed for cross-border shopping with customer-friendly tools for payments, delivery planning, account management, and order support.

With NAC Shop, you can:

• Browse selected products across categories such as electronics, fashion, home items, and digital services
• Place orders for delivery from South Africa to Malawi
• Choose available payment options such as Airtel Money, bank transfer, PayFast, wallet payments, and other supported methods shown in the app
• Fund and manage your wallet in supported currencies
• View exchange-based pricing used in the app
• Track order and shipment updates from processing to collection or delivery
• Choose supported delivery routes and collection options where available
• Access invoices, payment instructions, and order records in one place
• Manage your profile, addresses, and account preferences
• Use the app in supported language options including English and Chichewa

NAC Shop is built to make cross-border shopping more organized and transparent. Customers can review order totals, delivery estimates, available payment routes, and shipment progress directly inside the app. For eligible services, the app may also provide wallet top-up options, manual proof-of-payment flows, and customer support channels.

Key features include:

• Customer wallet for supported top-ups and payments
• Order checkout with available payment routing
• Shipment and order tracking
• Downloadable invoices and payment records
• Profile and account management
• Language and currency preferences
• Support for selected digital-service purchases and subscriptions where offered

Important notes:

• Available payment methods may vary depending on the order, currency, or route
• Delivery times are estimates and may change due to supplier processing, customs, route conditions, or operational delays
• Some services, products, or wallet actions may require verification or additional review
• NAC Shop does not guarantee customs outcomes, supplier availability, or third-party processing times

NAC Shop is intended for customers who want a more convenient way to shop selected items from South Africa and manage delivery into Malawi through a single mobile experience.

Recent changes:
NAC Shop V9 is here.

• Browse products and categories
• Register and manage your account
• Fund your wallet with supported payment methods
• View invoices and order details
• Track supported shipments
• Manage profile, KYC, and settings
• Improved stability and user experience
. Custom orders
. Fixed bugs
. Google Sign-in and OTP Option