NYC Child Support - ACCESS HRA is a health & fitness app developed by NYC Human Resources Administration.
Download Statistics
NYC Child Support - ACCESS HRA has been downloaded 34 thousand times. In the last 30 days, the app was downloaded 360 times.
User Ratings
NYC Child Support - ACCESS HRA is rated 4.19 out of 5 stars. The rating is based on 240 ratings.
App Information
NYC Child Support - ACCESS HRA is FREE to download. The APK download size is 87.28 MB. The latest version available is 1.12. The last update was on October 9, 2025.
Technical Requirements
NYC Child Support - ACCESS HRA requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play January 2022.
Description
ACCESS HRA Child Support Mobile makes it easy for all people in New York City to fill out an enrollment form for Child Support Services.
Log In
You can use your existing ACCESS HRA account to log in to this app. If you don’t have an account, you can create one in the app.
Submit Enrollment Form
Once you are logged in, you can submit an enrollment form right from your phone. We will ask you some questions about yourself, the Other Party, and the child or children. If you have children with multiple people, please submit an additional enrollment form for each of the Other Parties.
View Enrollment Summary
Once you have submitted your enrollment form for Child Support Services, you will be able to view and download a copy of the form.
Required Documents
Once you have submitted your enrollment form, you will see a list of documents that may be needed for your enrollment. Depending on the type of form you submitted, we will either ask that you return your documents to us directly from this app or we will provide a list of documents that you should bring with you to court. If you are returning documents to us through our mobile app, you can take a photo from your camera roll straight from the list shown to you on the screen. After you submit your enrollment form, someone from the NYC Office of Child Support Services will reach out to you to confirm the information and required documents.
Forms
New forms are available to submit for your Child Support case, including Challenge Forms and forms for programs such as the Arrears Credit Program and the Arrears Cap Program.
Appointments and Notices
Cash Assistance clients can view NYC Child Support Appointments and Notices in the app
For custodial parents
The app simplifies the child support enrollment process by asking you questions that more quickly help you complete the appropriate form. Once submitted, the forms and any required documentation is reviewed by an Office of Child Support Services (OCSS) staff member, who will contact you to confirm your submission and talk to you about the next steps. You can also use the app to provide OCSS your updated contact information and receive child support appointment reminders.
For noncustodial parents
As of December 2022, you can make child support payments to the government or the custodial parent directly through the app, without a fee, by using a credit card, debit card, PayPal, or Venmo. The app also provides you access to child support enforcement challenge forms and debt reduction application forms, which can be completed and submitted via the app. Once OCSS receives the submission, you will be contacted to discuss whether you qualify and the next steps. You can also provide your updated contact information via the app.
ACCESS HRA Child Support Mobile is available in English, Spanish, Korean, Arabic, Russian, Traditional Chinese, and French.
Recent changes: Minor bug fixes and security enhancements.
Get a detailed PDF report for NYC Child Support - ACCESS HRA with download trends, rating history,
and key performance statistics — useful for competitive research or tracking your own app.
Learn more
Are you the developer of this app? Join us for free to see more information about your app and learn how we can help you promote and earn money with your app.
Comments on NYC Child Support - ACCESS HRA for Android
★★★★★Monique Minor· May 3, 2024
Thank You for supporting my children and me
★★★★★Andrew Jackson· Nov 3, 2024
Edit: app now works! Thanks, I just saw the icon this morning. Now I don't have to ask my son (same one that receives the Child support) to make the payment for me.
★☆☆☆☆Oleg Kuperman· May 31, 2022
Confusing, poorly coded, everything I expected it to be.
★☆☆☆☆Marlin Edmond· Sep 3, 2025
THIS APP STOP WORKING !!!! IT HASN'T BEEN WORKING SINCE JULY 2025!!!!! TRYING TO MAKE A PAYMENT IS SO DIFFICULT!!! I CALL PHONE PAYMENT NUMBER, NO ONE EVER ANSWERS!!!!! THIS IS SO RIDICULOUS!!!! PLEASE FIX WHATEVER PROBLEMS MAY BE OCCURRING!!!!!!
★☆☆☆☆Tanya Williams· Nov 21, 2022
This app doesn't work when I click to upload my documents nothing happens just a blank white page comes up please fix this
★☆☆☆☆michelle olivo· Apr 1, 2022
App is not working. Won't let me enroll
★☆☆☆☆Carlondra Haywood· Jun 4, 2024
I put in for a CS case using this app in Dec 2023. All the information, including pics, was uploaded at the same time. I only have the "your application has been submitted" message, but there is 0 enrollment application on file and "Document due date" is still Jan 3, 2024 even though "documents received" message is there and documents files have been uploaded and are viewable. This app is just a waste of gov money with workers not making sure the online applications are getting processed timely
Google Play Rankings for NYC Child Support - ACCESS HRA
This app is not ranked
Technologies used by NYC Child Support - ACCESS HRA
NYC Child Support - ACCESS HRA is requesting 17 permissions and is using 48 libraries.
Show details
Back to top
AppBrain Intelligence premium content
Subscribe now to get full and unlimited access to AppBrain Intelligence.
You'll have access to:
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
