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Last updated on: 2026-06-19
Android Apps > Health & Fitness > NYC Child Support - ACCESS HRA
NYC Child Support - ACCESS HRA icon

NYC Child Support - ACCESS HRA

1.12
NYC Human Resources Administration
4.19
242 reviews
10,000+
Downloads
Free

Enroll in Child Support Services in NYC

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iOS version

About NYC Child Support - ACCESS HRA

NYC Child Support - ACCESS HRA is a health & fitness app developed by NYC Human Resources Administration.

Download Statistics

NYC Child Support - ACCESS HRA has been downloaded 34 thousand times. In the last 30 days, the app was downloaded 360 times.

User Ratings

NYC Child Support - ACCESS HRA is rated 4.19 out of 5 stars. The rating is based on 240 ratings.

App Information

NYC Child Support - ACCESS HRA is FREE to download. The APK download size is 87.28 MB. The latest version available is 1.12. The last update was on October 9, 2025.

Technical Requirements

NYC Child Support - ACCESS HRA requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play January 2022.

Description
ACCESS HRA Child Support Mobile makes it easy for all people in New York City to fill out an enrollment form for Child Support Services.


Log In

You can use your existing ACCESS HRA account to log in to this app. If you don’t have an account, you can create one in the app.


Submit Enrollment Form

Once you are logged in, you can submit an enrollment form right from your phone. We will ask you some questions about yourself, the Other Party, and the child or children. If you have children with multiple people, please submit an additional enrollment form for each of the Other Parties.


View Enrollment Summary

Once you have submitted your enrollment form for Child Support Services, you will be able to view and download a copy of the form.


Required Documents

Once you have submitted your enrollment form, you will see a list of documents that may be needed for your enrollment. Depending on the type of form you submitted, we will either ask that you return your documents to us directly from this app or we will provide a list of documents that you should bring with you to court. If you are returning documents to us through our mobile app, you can take a photo from your camera roll straight from the list shown to you on the screen. After you submit your enrollment form, someone from the NYC Office of Child Support Services will reach out to you to confirm the information and required documents.


Forms

New forms are available to submit for your Child Support case, including Challenge Forms and forms for programs such as the Arrears Credit Program and the Arrears Cap Program.


Appointments and Notices

Cash Assistance clients can view NYC Child Support Appointments and Notices in the app


For custodial parents


The app simplifies the child support enrollment process by asking you questions that more quickly help you complete the appropriate form. Once submitted, the forms and any required documentation is reviewed by an Office of Child Support Services (OCSS) staff member, who will contact you to confirm your submission and talk to you about the next steps. You can also use the app to provide OCSS your updated contact information and receive child support appointment reminders.


For noncustodial parents


As of December 2022, you can make child support payments to the government or the custodial parent directly through the app, without a fee, by using a credit card, debit card, PayPal, or Venmo. The app also provides you access to child support enforcement challenge forms and debt reduction application forms, which can be completed and submitted via the app. Once OCSS receives the submission, you will be contacted to discuss whether you qualify and the next steps. You can also provide your updated contact information via the app.

ACCESS HRA Child Support Mobile is available in English, Spanish, Korean, Arabic, Russian, Traditional Chinese, and French.

Recent changes:
Minor bug fixes and security enhancements.
Show more Show less

More data about NYC Child Support - ACCESS HRA

Price Free to download
Total downloads 34 thousand
Recent downloads 360
Rating 4.19 based on 240 ratings
Ranking Not ranked
Version 1.12
APK size 87.3 MB
Number of libraries 48
Designed for Android 5.0+
Suitable for Everyone
Ads NO ads

App Performance Report

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NYC Child Support - ACCESS HRA compared with similar apps

Common keywords of similar apps

Form Forms Services Submitted Nyc Required List Provide Ocss People Log Questions Children Directly Office Confirm Challenge Arrears Credit Program Appointments Notices Custodial Submission Steps Updated Child Support App Enrollment Documents Access Submit Hra Mobile View Information Contact Account Parents Card

Keywords missing from this app

Hr Health Time Benefits Care Fsa Manage Claims Features Connect Hsa Secure Real Document Status Device Website Service Accounts Find Requests Details Upload Email Easy Programs Check Phone Sign Payment Enrolled Balance Update Plan Recent

More from NYC Human Resources Administration

NYC ACCESS HRA icon NYC ACCESS HRA
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Google Play Rating history and histogram

180
14
7
7
36

Downloads over time

NYC Child Support - ACCESS HRA has been downloaded 34 thousand times. Over the past 30 days, it averaged 12 downloads per day.

Changelog of NYC Child Support - ACCESS HRA

Show changelog

Developer information for NYC Human Resources Administration

NYC Human Resources Administration

ACCESSHRASuppapp@hra.nyc.gov

Legal name:

Address:

Phone number:

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Share NYC Child Support - ACCESS HRA

Comments on NYC Child Support - ACCESS HRA for Android

★★★★★ Monique Minor · May 3, 2024
Thank You for supporting my children and me
★★★★★ Andrew Jackson · Nov 3, 2024
Edit: app now works! Thanks, I just saw the icon this morning. Now I don't have to ask my son (same one that receives the Child support) to make the payment for me.
★☆☆☆☆ Oleg Kuperman · May 31, 2022
Confusing, poorly coded, everything I expected it to be.
★☆☆☆☆ Marlin Edmond · Sep 3, 2025
THIS APP STOP WORKING !!!! IT HASN'T BEEN WORKING SINCE JULY 2025!!!!! TRYING TO MAKE A PAYMENT IS SO DIFFICULT!!! I CALL PHONE PAYMENT NUMBER, NO ONE EVER ANSWERS!!!!! THIS IS SO RIDICULOUS!!!! PLEASE FIX WHATEVER PROBLEMS MAY BE OCCURRING!!!!!!
★☆☆☆☆ Tanya Williams · Nov 21, 2022
This app doesn't work when I click to upload my documents nothing happens just a blank white page comes up please fix this
★☆☆☆☆ michelle olivo · Apr 1, 2022
App is not working. Won't let me enroll
★☆☆☆☆ Carlondra Haywood · Jun 4, 2024
I put in for a CS case using this app in Dec 2023. All the information, including pics, was uploaded at the same time. I only have the "your application has been submitted" message, but there is 0 enrollment application on file and "Document due date" is still Jan 3, 2024 even though "documents received" message is there and documents files have been uploaded and are viewable. This app is just a waste of gov money with workers not making sure the online applications are getting processed timely

Google Play Rankings for NYC Child Support - ACCESS HRA

This app is not ranked

Technologies used by NYC Child Support - ACCESS HRA

NYC Child Support - ACCESS HRA is requesting 17 permissions and is using 48 libraries.
Show details
MyACCESS Wisconsin icon MyACCESS Wisconsin
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HealthyRhode icon HealthyRhode
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TOOTRiS | Child Care On Demand icon TOOTRiS | Child Care On Demand
MiChildSupport icon MiChildSupport
Humana Enrollment Document Tra icon Humana Enrollment Document Tra

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