NYC ACCESS HRA

3.10

NYC Human Resources Administration

4.64

109,128 reviews

1,000,000+
Downloads

Free

SNAP and Cash Assistance On-The-Go: Case Status, Appointments and Doc Upload

iOS version

NYC ACCESS HRA brings SNAP and Cash Assistance management to your mobile device, with real-time case status, EBT balances, appointments, and document uploads. It’s city-backed and multilingual, supported by 1,000,000+ total downloads and 12K in the last 30 days.

Pros & Cons

One-stop access to SNAP/CA case status, EBT balances, and appointments.
Document upload workflow with 100-day history in My Uploads and 60-day retention in Documents.
Real-time notifications for recertification, appointments, and updates.
Multilingual support across seven languages (English, Spanish, Arabic, French, Korean, Russian, Simplified Chinese).

Not ranked in any top app lists.
Requires a broad set of permissions (location, camera, storage, overlay, etc.) to enable features and handle sensitive benefits data; users should review permissions and privacy implications.

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NYC ACCESS HRA compared with similar apps

About NYC ACCESS HRA

NYC ACCESS HRA is a health & fitness app developed by NYC Human Resources Administration.

How many times has NYC ACCESS HRA been downloaded?

NYC ACCESS HRA has been downloaded 1.4 million times. In the last 30 days, the app was downloaded 12 thousand times.

What is the rating of NYC ACCESS HRA?

NYC ACCESS HRA is rated 4.64 out of 5 stars, based on 110 thousand ratings.

Is NYC ACCESS HRA free?

NYC ACCESS HRA is free to download. The APK download size is 89.22 MB. The latest version available is 3.10. The last update was on October 9, 2025.

What are the requirements for NYC ACCESS HRA?

NYC ACCESS HRA requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play March 2017.

Description

ACCESS HRA mobile - your benefits on-the-go!

View Case Details and EBT Balances
The Cases section of the app lets you view the current status of your SNAP or Cash Assistance case, the EBT balance for each of your benefits, and any upcoming Recertification dates. You can also track your Fair Fares NYC discount status, your Fair Fares NYC renewal period, or Access-A-Ride status.

View Appointments
The Appointment section of the app lets you view appointments that are upcoming, missed, or completed. It also lets you add a reminder for your appointment to your phone or tablet.

View Payments
The Payments section of the app lets you view upcoming and past payments for your case, such as payments made to your landlord, utility company, or to your EBT card.

Required Documents
The Required Documents section will show you a list of the documents that you need to return to the agency to support an application, recertification, periodic report or special grant request. You can take a photo of each document or select an image from your camera roll straight from this list. Your history of documents that you have uploaded can be seen on the My Uploads screen. Each document will stay on the list for 100 days.

Note: Uploaded documents must be of good quality for the Agency to review. Submitting documents does not mean that your documents prove the eligibility factor. Please visit the My Documents section to check if the Agency accepted the documents you submitted. Only documents that are listed in the My Documents section were accepted by the Agency.

View Accepted Documents
The Documents section of the app lets you view a list of documents the Agency received from you about your case. Each document that you submit and is accepted by the Agency stays on the list for 60 days from the date it was accepted.

Profile Information
The Profile section of the app provides you with the contact information and notification preferences you have previously provided to the agency. If you have a CA or SNAP case, you can only update your profile every 24 hours. If you are only a Fair Fares NYC client, you can update your profile as often as you need.

Additional Information
You can also get real-time notifications on your smartphone about your case, such as when your case ‘Recertification’ is due, confirmation of an online application submission, upcoming appointments, required documentation and E-notices.

ACCESS HRA mobile is available in English, Spanish, Arabic, French, Korean, Russian, and Simplified Chinese.

Recent changes:
Minor bug fixes and security enhancements.

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More data about NYC ACCESS HRA

Price	Free to download
Total downloads	1.4 million
Recent downloads	12 thousand
Rating	4.64 based on 110 thousand ratings
Ranking	Not ranked
Version	3.10
APK size	89.2 MB
Number of libraries	39
Designed for Android	5.0+
Suitable for	Everyone
Ads	NO ads

App Performance Report

Get a detailed PDF report for NYC ACCESS HRA with download trends, rating history, and key performance statistics — useful for competitive research or tracking your own app. Learn more

Get PDF Report — $29

Google Play Rating history and histogram

90K

9.9K

3.9K

1.6K

4.1K

Downloads over time

NYC ACCESS HRA has been downloaded 1.4 million times. Over the past 30 days, it averaged 410 downloads per day.

Changelog of NYC ACCESS HRA

Oct 9, 2025UpdateVersion 3.10
Oct 29, 2024UpdateVersion 3.9
Oct 15, 2024UpdateVersion 3.9
May 15, 2024Installs1,000,000+ installs
Aug 23, 2023UpdateVersion 3.6
Apr 11, 2023UpdateVersion 3.4
Jan 17, 2023UpdateVersion 3.3
Dec 7, 2022UpdateVersion 3.2
Jul 20, 2022UpdateVersion 3.1
Apr 27, 2022UpdateVersion 3.0
Jan 27, 2022UpdateVersion 2.9
Aug 4, 2021Installs500,000+ installs
Jul 10, 2021UpdateVersion 2.8
Apr 25, 2021UpdateVersion 2.7
Feb 20, 2021UpdateVersion 2.6
Dec 5, 2020UpdateVersion 2.5
Oct 3, 2020UpdateVersion 2.4
Feb 29, 2020UpdateVersion 2.3
Jan 25, 2020UpdateVersion 2.2
Oct 13, 2019UpdateVersion 2.1
Mar 30, 2019UpdateVersion 2.0
Mar 22, 2019UpdateVersion 1.9
Oct 9, 2018UpdateVersion 1.6
Sep 20, 2018UpdateVersion 1.5
Jun 1, 2018Installs100,000+ installs
Mar 29, 2018UpdateVersion 1.3
Dec 24, 2017Installs50,000+ installs
Dec 18, 2017UpdateVersion 1.2
Jul 31, 2017UpdateVersion 1.2
Jul 27, 2017Installs10,000+ installs
Jun 20, 2017Installs5,000+ installs
May 6, 2017Installs1,000+ installs
Apr 27, 2017Installs500+ installs
Apr 11, 2017UpdateVersion 1.1
Apr 4, 2017Installs100+ installs
Mar 23, 2017Installs50+ installs
Mar 17, 2017New AppVersion 1.0 in HEALTH_FITNESS for Free

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Developer information for NYC Human Resources Administration

NYC Human Resources Administration

ACCESSHRASuppapp@hra.nyc.gov

N/A

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Comments on NYC ACCESS HRA for Android

★★★★☆ Antonio D.Yarbrough (Shorty T Toonz) · May 26, 2026

I love using the "Access HRA" APP. FOOD STAMPS AND OR CASH ASSISTANCE / HRA APP for the NY STATE/CITY IN REGARDS TO MY BENEFITS UPCOMING DROP DATE, AMOUNTS,ANY UPCOMING APPTS.AND-OR DOCS THAT I NEED TO UPLOAD WITH AMOUNT TO EXPECT RECOMMENDATIONS I NEED TO PROVIDE OR UPLOAD ON TO THE WEBSITE UPCOMING APPOINTMENT DATES I CAN'T CALL THE CARD OR IF I FORGET MY FS EBT CARD INFO, ETC. THE INFORMATION IT PROVIDES ISN'T UP-TO-DATE DETAILS.

★★★★★ Connie Hall · May 21, 2026

I'm waiting for an AC response my AC old installed 6/12/13 that's how long it's been working its slow breaking down I truly need a new AC keeping cool & asthma high blood please reach out my caseworker has helped me request to HRA for assistance of a new AC, sincerely appreciate Ms Connie Hall Thank You 🙏🏻🙏🏾

★★★★★ Lauren Salazar GALARZA · Apr 28, 2026

All the information and documents available for your case and benefits and movements all in one application

★☆☆☆☆ Private Bot · May 31, 2026

Incompetent/Useless like the HRA caseworkers

★☆☆☆☆ SuperLupiniBean · May 30, 2026

This app is terrible. NYC really needs to update this whole app. Trying to upload my weekly income "pay stub" (mines a full page) there was no way to crop, so it didn't fit and got cut off. DO BETTER NYC

★☆☆☆☆ Sabrina Bacote · May 12, 2026

I cannot see any of my information on this app doesn't show balance or anything can upload this app sucks

★☆☆☆☆ Maria Garcia · Apr 16, 2026

Horrible. I've been trying to upload documents for over 6 hours. The max is 10 documents, but HRA asks for over 30 documents. We should be able to email documents and/orphan documents.

Google Play Rankings for NYC ACCESS HRA

This app is not ranked

Technologies used by NYC ACCESS HRA

NYC ACCESS HRA is requesting 18 permissions and is using 41 libraries.

Permissions

Development tools

test access to protected storage

Your location

approximate (network-based) location, precise (GPS) location

Network communication

view network connections, full network access, receive data from Internet

Storage

modify or delete the contents of your USB storage

Phone calls

read phone status and identity

Hardware controls

take pictures and videos, control vibration

System tools

prevent phone from sleeping

Extra

android.permission.HIDE_OVERLAY_WINDOWS, android.permission.POST_NOTIFICATIONS, android.permission.USE_BIOMETRIC, android.permission.USE_FINGERPRINT, com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE, com.google.android.gms.permission.AD_ID, gov.nyc.hra.SelfService.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Ad network libraries

None found

Social libraries

None found

Development tools

Android Jetpack core

Android Architecture Components

Android Jetpack VersionedParcelable Firebase Android Library Icon

Firebase

Android Jetpack Annotations Android Jetpack Widgets Android Library Icon

Android Jetpack Widgets Android Jetpack AppCompat Android Library Icon

Android Jetpack AppCompat AndroidX Activity Android Library Icon

AndroidX Activity Android Activity Saved State Android Library Icon

Android Activity Saved State AndroidX Loader Android Library Icon

AndroidX Loader Android Jetpack Media Android Library Icon

Android Jetpack Media Google Cloud Messaging (GCM) Android Library Icon

Google Cloud Messaging (GCM)

Android Transition Support Library

Android Support Library collections Kotlin Android Library Icon

Kotlin

Android Support VectorDrawable

AndroidX Legacy: Support Library core utils AndroidX Cursor Adapter Android Library Icon

AndroidX Cursor Adapter

AndroidX Local Broadcast Manager

Android Support Library Print

Android Support Library Document File Google gson Android Library Icon

Google gson AndroidX Widget ViewPager2 Android Library Icon

AndroidX Widget ViewPager2 Okio Android Library Icon

Okio

JetBrains Annotations IntelliJ IDEA Android Library Icon

IntelliJ IDEA Glide Android Library Icon

Glide

AndroidX ExifInterface Google ZXing Android Library Icon

Google ZXing Google Maps SDK Android Library Icon

Google Maps SDK Google Guava Android Library Icon

Google Guava Dagger Android Library Icon

Dagger

Simple Logging Facade for Java (SLF4J) Android Library Icon

Simple Logging Facade for Java (SLF4J) Apache Commons I/O Android Library Icon

Apache Commons I/O Joda Android Library Icon

Joda

XML Pull Parsing card.io Android Library Icon

card.io

OrmLite

kXML

Trust & Safety: The app requests a broad set of permissions (location, camera, network state, storage, notifications, overlay, etc.) to enable features like case tracking, document uploads, and real-time alerts. It handles highly sensitive government benefits data (SNAP, Cash Assistance, EBT). As a government-backed app from NYC HRA, it carries inherent trust, but users should review the requested permissions, use official stores for updates, and manage privacy settings accordingly.

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