NYC ACCESS HRA is a health & fitness app developed by NYC Human Resources Administration.
Download Statistics
NYC ACCESS HRA has been downloaded 1.4 million times. In the last 30 days, the app was downloaded 11 thousand times.
User Ratings
NYC ACCESS HRA is rated 4.62 out of 5 stars. The rating is based on 110 thousand ratings.
App Information
NYC ACCESS HRA is FREE to download. The APK download size is 89.22 MB. The latest version available is 3.10. The last update was on October 9, 2025.
Technical Requirements
NYC ACCESS HRA requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play March 2017.
Description
ACCESS HRA mobile - your benefits on-the-go!
View Case Details and EBT Balances The Cases section of the app lets you view the current status of your SNAP or Cash Assistance case, the EBT balance for each of your benefits, and any upcoming Recertification dates. You can also track your Fair Fares NYC discount status, your Fair Fares NYC renewal period, or Access-A-Ride status.
View Appointments The Appointment section of the app lets you view appointments that are upcoming, missed, or completed. It also lets you add a reminder for your appointment to your phone or tablet.
View Payments The Payments section of the app lets you view upcoming and past payments for your case, such as payments made to your landlord, utility company, or to your EBT card.
Required Documents The Required Documents section will show you a list of the documents that you need to return to the agency to support an application, recertification, periodic report or special grant request. You can take a photo of each document or select an image from your camera roll straight from this list. Your history of documents that you have uploaded can be seen on the My Uploads screen. Each document will stay on the list for 100 days.
Note: Uploaded documents must be of good quality for the Agency to review. Submitting documents does not mean that your documents prove the eligibility factor. Please visit the My Documents section to check if the Agency accepted the documents you submitted. Only documents that are listed in the My Documents section were accepted by the Agency.
View Accepted Documents The Documents section of the app lets you view a list of documents the Agency received from you about your case. Each document that you submit and is accepted by the Agency stays on the list for 60 days from the date it was accepted.
Profile Information The Profile section of the app provides you with the contact information and notification preferences you have previously provided to the agency. If you have a CA or SNAP case, you can only update your profile every 24 hours. If you are only a Fair Fares NYC client, you can update your profile as often as you need.
Additional Information You can also get real-time notifications on your smartphone about your case, such as when your case ‘Recertification’ is due, confirmation of an online application submission, upcoming appointments, required documentation and E-notices.
ACCESS HRA mobile is available in English, Spanish, Arabic, French, Korean, Russian, and Simplified Chinese.
Recent changes: Minor bug fixes and security enhancements.
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An excellent way to save time and keeping the whole system and yourself in the know.
★★★★☆Feli Kiwi· Aug 25, 2026
Streamline, make more user-friendly and navigational
★★★★★Ishi Moise· Aug 22, 2026
Great to keep up with your case information
★★★★★GADI DOCK US army veteran· Jul 27, 2026
NYC access HRA excellent professional service US army veteran wounded warrior Purple Heart US armed forces GADI DOCK 🇺🇸
★☆☆☆☆Alex Lopez· Jul 23, 2026
Everyone doesn't know how to use a smartphone as required for this app. Why can't I do everything from my computer. I can upload all files easily from there. Why not make the website fully functional. Just another tool used to deny benefits
★☆☆☆☆Rich G.· Jul 22, 2026
Hra has screwed me in my storage fees if it had not been for my nephew I would have lost my personal belongings
★☆☆☆☆Sharon Marin· Aug 3, 2026
I can't get into this app to upload my documents. I can get into nyc.gov, and my information comes up, but my app is like I don't have a case. 😡
★☆☆☆☆Nickolas Monroe· Aug 3, 2026
It's annoying and keeps logging me out as I am trying to upload documents
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