One-stop access to SNAP/CA case status, EBT balances, and appointments.
Document upload workflow with 100-day history in My Uploads and 60-day retention in Documents.
Real-time notifications for recertification, appointments, and updates.
Multilingual support across seven languages (English, Spanish, Arabic, French, Korean, Russian, Simplified Chinese).
Not ranked in any top app lists.
Requires a broad set of permissions (location, camera, storage, overlay, etc.) to enable features and handle sensitive benefits data; users should review permissions and privacy implications.
About NYC ACCESS HRA
NYC ACCESS HRA is a health & fitness app developed by NYC Human Resources Administration.
How many times has NYC ACCESS HRA been downloaded?
NYC ACCESS HRA has been downloaded 1.4 million times. In the last 30 days, the app was downloaded 12 thousand times.
What is the rating of NYC ACCESS HRA?
NYC ACCESS HRA is rated 4.64 out of 5 stars, based on 110 thousand ratings.
Is NYC ACCESS HRA free?
NYC ACCESS HRA is free to download. The APK download size is 89.22 MB. The latest version available is 3.10. The last update was on October 9, 2025.
What are the requirements for NYC ACCESS HRA?
NYC ACCESS HRA requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play March 2017.
Description
ACCESS HRA mobile - your benefits on-the-go!
View Case Details and EBT Balances The Cases section of the app lets you view the current status of your SNAP or Cash Assistance case, the EBT balance for each of your benefits, and any upcoming Recertification dates. You can also track your Fair Fares NYC discount status, your Fair Fares NYC renewal period, or Access-A-Ride status.
View Appointments The Appointment section of the app lets you view appointments that are upcoming, missed, or completed. It also lets you add a reminder for your appointment to your phone or tablet.
View Payments The Payments section of the app lets you view upcoming and past payments for your case, such as payments made to your landlord, utility company, or to your EBT card.
Required Documents The Required Documents section will show you a list of the documents that you need to return to the agency to support an application, recertification, periodic report or special grant request. You can take a photo of each document or select an image from your camera roll straight from this list. Your history of documents that you have uploaded can be seen on the My Uploads screen. Each document will stay on the list for 100 days.
Note: Uploaded documents must be of good quality for the Agency to review. Submitting documents does not mean that your documents prove the eligibility factor. Please visit the My Documents section to check if the Agency accepted the documents you submitted. Only documents that are listed in the My Documents section were accepted by the Agency.
View Accepted Documents The Documents section of the app lets you view a list of documents the Agency received from you about your case. Each document that you submit and is accepted by the Agency stays on the list for 60 days from the date it was accepted.
Profile Information The Profile section of the app provides you with the contact information and notification preferences you have previously provided to the agency. If you have a CA or SNAP case, you can only update your profile every 24 hours. If you are only a Fair Fares NYC client, you can update your profile as often as you need.
Additional Information You can also get real-time notifications on your smartphone about your case, such as when your case ‘Recertification’ is due, confirmation of an online application submission, upcoming appointments, required documentation and E-notices.
ACCESS HRA mobile is available in English, Spanish, Arabic, French, Korean, Russian, and Simplified Chinese.
Recent changes: Minor bug fixes and security enhancements.
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★★★★☆Antonio D.Yarbrough (Shorty T Toonz)· May 26, 2026
I love using the "Access HRA" APP. FOOD STAMPS AND OR CASH ASSISTANCE / HRA APP for the NY STATE/CITY IN REGARDS TO MY BENEFITS UPCOMING DROP DATE, AMOUNTS,ANY UPCOMING APPTS.AND-OR DOCS THAT I NEED TO UPLOAD WITH AMOUNT TO EXPECT RECOMMENDATIONS I NEED TO PROVIDE OR UPLOAD ON TO THE WEBSITE UPCOMING APPOINTMENT DATES I CAN'T CALL THE CARD OR IF I FORGET MY FS EBT CARD INFO, ETC. THE INFORMATION IT PROVIDES ISN'T UP-TO-DATE DETAILS.
★★★★★Yahya Ibrahim· Jun 12, 2026
It's very good no waiting too much just the required document upload nothing else and the hra mangment see when you eligible or no medicade medicare everything is fine whent you got the right thing
★★★★★Timothy Rodriguez· Jun 10, 2026
I am trying to get a half fare price for the Access-A-Ride because they are telling me I have to pay $3.00 when I should be paying $1.50 for the ride
★☆☆☆☆K.P. Weston· Jun 9, 2026
Horrible, they require you to have the app, the online HRA account doesn't have the same information as the app, but you need the app to upload documents ? It's confusing that they have you going back and forth, and can't just don't all on one platform! You would think that with the tech advance that we could have this made simple? From my experience is better to just walk in to the office. Only then to get an employee without ppl skills and hates they job and takes it out in the customers! Lol
★☆☆☆☆jaison william· Jul 28, 2026
No type of customer care employees are very rude hope corporate is reading this because this not how customer be treated at public places they talk like gypsy. I would like to give my feedback on Google and nyc website if nyc mayor reading this fix this hire new staff go to city like charlotte nc or in Maryland and Washington DC people are professionals where did these people get hire from streets they have no commonsense total doorknob when you try to correct them this is on your website they
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