OORO Smart Call Manager

OORO – Where Every Business Call Gets Captured
If your team makes and receives calls every day, OORO is built for you. Whether you run a sales team, HR department, customer support team, or any business where people talk to customers — OORO gives you complete visibility over every call, every contact, and every team member. In real time.
Stop running your business without the information you need.

Most managers face the same problem: their team makes dozens of calls daily on personal phones with no records. Contacts sit in spreadsheets nobody updates. Meetings get booked over WhatsApp and then forgotten. OORO fixes all of this — automatically.
WHAT OORO DOES
Inbound & Outbound Calls — All Tracked
Every call made or received on a team member's work mobile is captured, logged, and saved against the contact. Nothing disappears. Everything has a record.

Every Call Recorded & Transcribed
OORO saves the full recording and generates a word-for-word transcript after every call. Read exactly what was said. Coach your team on real conversations — not guesswork.

Contacts — Manual, Import & CRM
Add contacts manually, import from a spreadsheet, or connect your CRM. Every contact appears in one organised list with status, assigned team member, and one-tap contact buttons.

Meeting Scheduling in One Tap
Book meetings directly from any contact. Set date, time, team member, and category. Syncs with Google Calendar and Outlook automatically.

Call, WhatsApp & SMS from the App
Your team communicates through OORO via call, SMS, and WhatsApp. Every message is saved against the contact automatically — no more conversations lost on personal phones.

To-Do Tracking After Every Call
Team members add follow-up tasks against each contact or meeting. Managers see every to-do across the team on one dashboard. Nothing gets forgotten.

Live Dashboard for Managers
See your entire operation at a glance: calls made, contacts received, upcoming meetings, and every team member's activity — across every vertical and department. In real time.

Business Verticals, Departments & Stages
Create verticals for different areas of your business, departments under each vertical, and custom progress stages under each department. Every contact sits in the right place and team members update their stage as work progresses — giving managers a live pipeline view.

Ticket & Appointment Management
Log any support request or service enquiry as a ticket. Track all appointments — scheduled, completed, and cancelled — with full team assignment and context.

WHO OORO IS FOR
Sales teams — track every contact, call, and meeting across the team
HR & recruitment — log candidates, record screening calls, schedule interviews
Customer support — record complaint calls, resolve disputes with transcripts
Field service — manage service requests, assign to team members, track outcomes
Education & coaching — handle enquiries, book demos, manage follow-up tasks
WHY OORO IS DIFFERENT
Most CRM apps are rigid — you fit your business into their structure. OORO works the other way. You create your verticals, departments, and stages. The app organises itself around how you actually work. Every team member sees only what is relevant to them. You see everything.
GET STARTED IN MINUTES
Download OORO, enter your organisation code, and your team is live. Set up your verticals and departments in minutes. Everything is visible on your dashboard from day one.
OORO is powered by NMG Technologies.