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Ease of use, card replacement was slow but other than this I love how I can submit my documents right on my app!!!!
★★★★★Danny Cortez· Aug 21, 2026
I've Had a Great Experience with Optum Bank. Prescriptions Have Been Payed. Thank You For All You Do. 👍🏽❤️🙏🏽
★★★★★Ray Mavity· Feb 13, 2026
Very easy to keep track of my HSA with this app.
★★★★★Cameron Henson· Dec 15, 2025
Optum HSA is excellent. Great resource to help manage medical expenses, as well as manage investments to earn $ for the future. Reasonable fees.
★★★★★Jamie Havens· Feb 20, 2026
Use it all the time...easy to pay with optum!
★☆☆☆☆Tony I· Jan 21, 2026
DO NOT USE OPIUM BANK! I called every month for a year to have them fix my incorrect tax forms. They claim it will take 2 weeks. I call later and it's still not done. They claim to have sent to a manager and still nothing happens. I've started reaching out from January 2025 and to this day my tax forms, sent in October because I had to post an extension, were incorrect. This is the most incompetently run customer service I have ever dealt with. If you have an issue, you're stuck with it.
★☆☆☆☆Liam O'Rourke· Apr 6, 2026
Optum won't let you connect an external bank account unless you link it through an aggregator and allow them full access to transaction and statement history. This is a completely unnecessary request that violate customers' privacy and increases their security risk in the event of a data breach. I believe that Optum is forcing customers to provide this access so that they can gather more data, but they are doing it at the cost of customer service and security.
★☆☆☆☆Isaac· Jul 17, 2026
Unable to log in to the app for 3 days, called and got told" sorry, you'll have to try again later." yet I've tried for 3 days now. Good luck if you have this as an account holder!
Google Play Rankings for Optum Bank
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Technologies used by Optum Bank
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