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Due to our location, we can go months without a power outage or have 5 in 2 weeks. This lets us report & get an ETA for repair completion.
★★★★☆Brandi· Apr 27, 2024
Update April 2024: they have fixed many of the issues I had with the app. I have fixed my rating. If I could give it zero stars I would. It says I need to reset my password every month and why even have biometrics as an option if I never get to use it.
★★★★☆Sheri Brearcliffe· Jul 11, 2025
It would be helpful if after a payment is made and confirmed in the app, that the balance would either reflect ZERO or at least "payment pending". I have double paid my bill more than once because it continues to show a balance due after payment is made.
★☆☆☆☆Rebel kruis· Apr 7, 2025
Pacific power is stupid. They said I spent the most on laundry. I live in an apartment. I don't even have laundry hookups in my apartment.
★☆☆☆☆Jeronimo· Oct 31, 2023
I wouldn't bother downloading this app. The power usage charts are broken and show nothing of value anymore. The biometric login is constantly resetting and forces you to go through a hassle to enable it again which completely defeats the purpose of it.
★☆☆☆☆UnFriendlyAI· Feb 11, 2026
Logged me out no matter what I do doesn't save my password doesn't save my biometrics have to use the website even though I wanted to use the app for my convenience it's inconvenience because my passwords are written down forcing me to either be home or wait to go look at my password book.
★★☆☆☆P. B. Smith· Oct 22, 2023
App has stopped displaying power usage history. Currently, only useful for viewing your bill.
Google Play Rankings for Pacific Power
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Technologies used by Pacific Power
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