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2000x better than Ops genie. Better app, better apis, better integrations, just overall better user experience.
★★★★☆Scott N Decker· Nov 20, 2025
Acknowledge not working? I get the push notification of an incident but when I click acknowledge from mobile app or smartwatch, nothing happens and the incident isn't actually acknowledged. I get a text a few seconds later and have to acknowledge via that.
★★★★★Brian Peterson· Nov 29, 2024
Best service for monitoring global cloud deployments in a 24/7 environment. Smooth escalation to global team members and different queues for different systems
★★★★★Scott Fechser· Jan 19, 2026
I had no idea how awesome this was until my company switched to Rootly. Pager duty gives much better control of alerts. It doesn't create extra do not disturb schedules, and it doesn't randomly adjust the notification volume of other apps. It just gives me the prompt alerting when there is a problem.
★☆☆☆☆Timothy Lyon (AshTR)· Mar 8, 2025
Woke up and found out I'd been paged, but the alert was cut off by Android's own system notification immediately after, it's like the app is notifying on two different notification channels. Not sure what's going on with this app anymore, used to not have an issue but seems to be having more problems in recent months.
★☆☆☆☆Braden Tibbles· Sep 2, 2025
Not sure if it is just my org, but there are constant issues since moving to Pager Duty. Recently I accepted pages via this android app and nothing occurred on the alerts' timeline. If you click accept / acknowledge and the notification goes away or gets greyed out. How am I supposed to know it didn't actually acknowledge it. Now I am forced to set up multiple backup alerts.
★☆☆☆☆Thomas Walker· Aug 1, 2025
Ever since my phone updated to Android 16, Pager Duty has become convinced that my device is rooted (it is not and has never been) and automatically closes itself, making it impossible to use. Edit: Pager Duty claims that my phone is "rooted" because their "Security Provider" thinks that having busy box installed equals "root". Strangely my employer's MDM and Google's own safety checks disagree. Guess which of these two applications I will be uninstalling?
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