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Helpful and friendly staff. They're always quick to answer back when I leave messages on the app. It's easy to see they love animals!
★★★★★Patience Sawyers· Feb 24, 2026
This is BY FAR the best vet booking app I've ever used, seamless and reliable. I just booked my cat an appointment in literally 30 seconds.
★★★★★Pritam Saha· May 8, 2026
Very caring and capable Vets. The front office folks are kind as well.
★★★★★Jo parson· Aug 16, 2025
Staff is friendly and great with my dog. Clinic is clean.
★★★★★Debra Ozminski· Dec 4, 2025
I love this vet. They are knowledgeable and kind and all around great.
★☆☆☆☆Allie Geehreng· Sep 20, 2025
Can't get them to update my email (doesn't let you do it on your own like literally every other company normally would). Vet can't do it either and directs me to HHP "support" & they don't respond. Doesn't even load on my Chromebook & only tried because I can't get the refill request to NOT be where my buttons are at the bottom of the screen on my phone. Half the time it crashes on phone. Ux is poorly designed. I can schedule appointments *sometimes* just... ugh. A phone call is less time.
★☆☆☆☆Kevin Carlson· Dec 11, 2025
Just the home screen. Does the Vet need to send an invitation for access? *12/10 update-home screen now appears but when signing up (creating an account) it encounters an error and won't create an account.
★☆☆☆☆Erika Siobahn Kenny· May 29, 2026
Doesn't give access to actual vet records like pet parents want. Basically just shows you their rounded weight, what meds they've been prescribed, so you can order more, and what vaccines they are due for. One of our pets had the wrong sex listed, but I can't even edit that myself. This is more for marketing and scheduling, NOT for pet parents to have access to detailed records. I had the app for 10 minutes and now am I installing.
★★☆☆☆R C· Oct 2, 2025
App was initially perfect, but for months now it no longer displays any information at all regarding my visits, medication, history, ECT. This inhibits the ability to use the app to reorder meds, to view my pet plan, and have a nice app containing relevant information. I've tried troubleshooting this with uninstalls, factory reset on phone, logging out, updating, and still no luck. It is still nice to be able to self schedule vet appointments!
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