Prison Video

4.20.11

Phonehub IO Ltd

4.20

2,423 reviews

100,000+
Downloads

Free

Stay connected with secure video calls.

Screenshots by Phonehub IO Ltd, from the Google Play listing

View on Google Play

AppBrain's verdict

EstablishedWell rated

Rating on Google Play: 4.20; 2,423 ratings
Installs: 180 thousand
Last updated: October 8, 2026
Ads: No ads
Size: 49.0 MB

Prison Video has 180 thousand installs. Users rate it well: 4.2 stars from 2,423 ratings.

Official page on Google Play

User feedback

Ratings and reviews on Google Play

Comments on Prison Video for Android

★★★★★ Jacinda Smith · Aug 23, 2025

I think the prison video calls are a really good way to stay in touch with your loved ones.

★★★★★ Juliawebb Brenzett · Sep 7, 2025

Another wonderful call. Thank you for putting this service on. As he is over 200 miles away, and I can't afford to make many visits, your service keeps us both in touch and supports our mental health. Thank you.

★★★★★ Karen Mccall · Sep 6, 2025

Brilliant for those that cannot make the journey to see their loved ones.

★☆☆☆☆ Ann Davies · Aug 20, 2025

My video call too, my son, didn't happen I waited the hole 30 minutes everything was fine my end, but my son was not there can someone contact me to let me know what happened thank you

★☆☆☆☆ Miss M. · Jun 27, 2025

Wouldn't let me change address, so I deleted app and reinstalled it. Now it says it doesn't recognize my number and I can't add the prison name. So annoying

★☆☆☆☆ Julie Sisman · Nov 13, 2025

Had 2:successful calls, but today's was stuck on connecting screen for the whole 45 minutes. It's just not good enough. Nothing g wrong with my Internet. Looking at the reviews I'm not the only one this has happened to. It's very upsetting and if it doesn't work properly then they should create something that is reliable-this isn't. Not good enough. We not in some developing country or the middle of nowhere-supposed to be Great Britain-well it's as bad as other countries with poor services

Google Play Rating history and histogram

1.8K

210

390

Store listing

By Phonehub IO Ltd, from Google Play

Description by Phonehub IO Ltd Written by the developer, not by AppBrain. Click to read.

From the same team behind the award-winning service, Prison Voicemail, Prison Video enables approved social contacts to take part in video calls with loved ones in any UK prison operated by HMPPS.

Typically, prisoners are allowed up to 2 free video calls per month.

Simply register, add your contact and request your first call.

This service is not currently available for prisoners held in the United States.

Need help? Contact the team on support@prisonvideo.com

Recent changes:
In this update, we have added a few fixes and improvements to make Prison Video even better.

Safety and technology

Found in the app by AppBrain

Ads: No ads
Price: Free
Libraries: 21
App size: 49.0 MB
Needs Android: 6.0+
Content rating: Everyone

Technologies used by Prison Video

21 permissions · 21 libraries

Subscribe to see full permission and library details

Releases

Updates seen on Google Play

Version: 4.20.11
Launched: July 2020

Oct 8, 2026UpdateVersion 4.20.11
Sep 16, 2026UpdateVersion 4.20.3
Jul 20, 2026UpdateVersion 4.19.5
Jul 10, 2026UpdateVersion 4.19.3
May 21, 2026UpdateVersion 4.19.0

Show all changes Show fewer

Alternatives

Similar apps and more from Phonehub IO Ltd

Alternatives to Prison Video

Installs

Tracked by AppBrain

Last 30 days: 2 thousand
Per day: 66; 30-day average
Play install range: 100+ thousand
Launched: July 2020

Installs over time

Prison Video has been installed 180 thousand times. Over the past 30 days, it averaged 66 installs per day.

Rankings

Google Play top charts

Highest rank: #187
Chart: Top Free; Communication
Country: United Kingdom

Google Play Rankings for Prison Video

Top rankings

Rank	Country	Category	List
187	United Kingdom	Communication	Top Free

Show all market rankings

Ranking history in United Kingdom

About the app and developer

About Prison Video

Prison Video is a communication app developed by Phonehub IO Ltd.

Install Statistics

Prison Video has been installed 180 thousand times. In the last 30 days, the app was installed 2 thousand times. It is ranked #187 in communication.

User Ratings

Prison Video is rated 4.20 out of 5 stars. The rating is based on 2.4 thousand ratings.

App Information

Prison Video is freely available from Google Play. The app size is 48.98 MB. The latest version available is 4.20.11. The last update was on October 8, 2026.

Technical Requirements

Prison Video requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since July 2020.

Prison Video is made and published by Phonehub IO Ltd. AppBrain is an independent app data site and isn't affiliated with Phonehub IO Ltd. The app name, icon, screenshots and description belong to Phonehub IO Ltd and are shown as published on Google Play.

App Performance Report

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Developer information for Phonehub IO Ltd

Phonehub IO Ltd

info@phonehub.io

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