Prison Video has 180 thousand installs. Users rate it well: 4.2 stars from 2,372 ratings.
Prison Video is made and published by
Phonehub IO Ltd.
AppBrain is an independent app data site and isn't affiliated with Phonehub IO Ltd.
The app name, icon, screenshots and description belong to Phonehub IO Ltd and are shown as
published on Google Play.
About Prison Video
“Stay connected with secure video calls.”
Prison Video is a communication app developed by Phonehub IO Ltd.
Install Statistics
Prison Video has been installed 180 thousand times. In the last 30 days, the app was installed 2.1 thousand times.
User Ratings
Prison Video is rated 4.19 out of 5 stars. The rating is based on 2.4 thousand ratings.
App Information
Prison Video is freely available from Google Play. The app size is 48.85 MB. The latest version available is 4.19.5. The last update was on September 16, 2026.
Technical Requirements
Prison Video requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since July 2020.
Description by Phonehub IO Ltd(from Google Play)
From the same team behind the award-winning service, Prison Voicemail, Prison Video enables approved social contacts to take part in video calls with loved ones in any UK prison operated by HMPPS.
Typically, prisoners are allowed up to 2 free video calls per month.
Simply register, add your contact and request your first call.
This service is not currently available for prisoners held in the United States.
Need help? Contact the team on support@prisonvideo.com
Recent changes: In this update, we have added a few fixes and improvements to make Prison Video even better.
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Another wonderful call. Thank you for putting this service on. As he is over 200 miles away, and I can't afford to make many visits, your service keeps us both in touch and supports our mental health. Thank you.
★★★★★Jacinda Smith· Aug 23, 2025
I think the prison video calls are a really good way to stay in touch with your loved ones.
★★★★★wildfilly89· Mar 22, 2026
Absolutely brilliant. It allows me to see my brother regularly which fills my heart with pure joy xxx
★☆☆☆☆Julie Sisman· Nov 13, 2025
Had 2:successful calls, but today's was stuck on connecting screen for the whole 45 minutes. It's just not good enough. Nothing g wrong with my Internet. Looking at the reviews I'm not the only one this has happened to. It's very upsetting and if it doesn't work properly then they should create something that is reliable-this isn't. Not good enough. We not in some developing country or the middle of nowhere-supposed to be Great Britain-well it's as bad as other countries with poor services
★☆☆☆☆Emma Devlin· Mar 20, 2026
Won't even let me finish submitting my personal details to set up the account just keeps saying failed please Contact support
★☆☆☆☆Simon· Mar 5, 2025
This spp is useless cant seem to get support from help team sll they say is It's nothing to do with us check with prison when I try and book a call thr only message I get is no call slot data available Dorset matter what date I select this is for the whole of this month up until 3rd of April try to ring helpline Can't UNDER6 WHY YOU ADVERTISE HELP NUMBER noone seems able to answer the phone to deal with the problem when i email answer seem to eventually disappear PLEASE ANSWER PHONE I BEG YOU
★☆☆☆☆Ann Davies· Aug 20, 2025
My video call too, my son, didn't happen I waited the hole 30 minutes everything was fine my end, but my son was not there can someone contact me to let me know what happened thank you
Google Play Rankings for Prison Video
This app is not ranked
Technologies used by Prison Video
20 permissions·21 libraries
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Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
