Prison Video is a communication app developed by Phonehub IO Ltd.
Download Statistics
Prison Video has been downloaded 170 thousand times. In the last 30 days, the app was downloaded 2 thousand times.
User Ratings
Prison Video is rated 4.19 out of 5 stars. The rating is based on 2.3 thousand ratings.
App Information
Prison Video is FREE to download. The APK download size is 48.85 MB. The latest version available is 4.19.5. The last update was on July 20, 2026.
Technical Requirements
Prison Video requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play July 2020.
Description
From the same team behind the award-winning service, Prison Voicemail, Prison Video enables approved social contacts to take part in video calls with loved ones in any UK prison operated by HMPPS.
Typically, prisoners are allowed up to 2 free video calls per month.
Simply register, add your contact and request your first call.
This service is not currently available for prisoners held in the United States.
Need help? Contact the team on support@prisonvideo.com
Recent changes: In this update, we have added a few fixes and improvements to make Prison Video even better.
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Another wonderful call. Thank you for putting this service on. As he is over 200 miles away, and I can't afford to make many visits, your service keeps us both in touch and supports our mental health. Thank you.
★★★★★Jacinda Smith· Aug 23, 2025
I think the prison video calls are a really good way to stay in touch with your loved ones.
★★★★★wildfilly89· Mar 22, 2026
Absolutely brilliant. It allows me to see my brother regularly which fills my heart with pure joy xxx
★☆☆☆☆Ann Davies· Aug 20, 2025
My video call too, my son, didn't happen I waited the hole 30 minutes everything was fine my end, but my son was not there can someone contact me to let me know what happened thank you
★☆☆☆☆Simon· Mar 5, 2025
This spp is useless cant seem to get support from help team sll they say is It's nothing to do with us check with prison when I try and book a call thr only message I get is no call slot data available Dorset matter what date I select this is for the whole of this month up until 3rd of April try to ring helpline Can't UNDER6 WHY YOU ADVERTISE HELP NUMBER noone seems able to answer the phone to deal with the problem when i email answer seem to eventually disappear PLEASE ANSWER PHONE I BEG YOU
★☆☆☆☆Julie Sisman· Nov 13, 2025
Had 2:successful calls, but today's was stuck on connecting screen for the whole 45 minutes. It's just not good enough. Nothing g wrong with my Internet. Looking at the reviews I'm not the only one this has happened to. It's very upsetting and if it doesn't work properly then they should create something that is reliable-this isn't. Not good enough. We not in some developing country or the middle of nowhere-supposed to be Great Britain-well it's as bad as other countries with poor services
★☆☆☆☆Emma Devlin· Mar 20, 2026
Won't even let me finish submitting my personal details to set up the account just keeps saying failed please Contact support
Google Play Rankings for Prison Video
This app is not ranked
Technologies used by Prison Video
20 permissions·21 libraries
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