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On Demand drivers are really considerate towards the disabled. Well train with compassion & kindness.
★★★★★Norlin Ab. Wahab· Aug 8, 2026
Best sgt² kebab : 1. Install Apps then order how many pax & how to pay (T&G, debit card, QR etc.) 2. Accept & wait at the mention place 3. Standby to pay when the van has arrived 4. After pay, closed the door 5. And recite dua' on vehicle 🤓😇 6. Lastly, after safely arrived at the point you can submit rating to driver . As simple as that 🤩🤩🤩🤩
★★★★☆Hazim Zulkifli· Jul 23, 2026
It's a good service no doubt. But there's really no point of the timing if it's not going to be adhered to. It gets annoying when the van is said to arrive in 5 minutes then I continue to wait for it for half an hour. It's a great way to get around but if someone can do something about that timing it would be much better
★★★★★Farzana Mohd Ali· Jul 18, 2026
1st trip. RapidKL staff at the station and bus counter do not know how to use this application. It is quite confusing in terms of address search. Because the language used must exactly as the address. Otherwise, it cannot find the destination it wants to go to. But the RapidKL On-Demand Van Driver was very helpful. Thank you to Mr. Ruben Raj.
★☆☆☆☆aina nazirah· Aug 20, 2026
I have experienced several occasions where I had to wait quite a long time for the On-Demand van. One of the main reasons appears to be that the van needs to travel to LRT Glenmarie to pick up other passengers before coming to LRT Kerala. Since LRT Glenmarie is relatively far from LRT Kerala, this significantly increases the waiting time for passengers at LRT Kerala, even though the actual distance between my destination and LRT Kerala is not very far.
★☆☆☆☆Cimie· Aug 20, 2026
Why these apps does have a report driver? I just waiting the driver 6 minutes and his on the way to the place that they pick up. But the driver just wasted the time when his go take another road while the status is 'heading you to pickup.' and make the waiting time is 16 minutes.
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