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It's really good but has some problems when you put in your location that you want to be picked up at it gives the drivers a nearby location so u have to walk even on busy interactions
★★★★☆Nicole Lawson· Dec 18, 2024
Pretty reliable, and sometimes it gets delayed, but it's usually not more than a few minutes. I enjoy using this service!
★★★★★Danielle Boyd· Sep 7, 2025
Mrs. Krishawn was the best driver ever you could come across she made you feel safe. She was a blessing in disguise.
★★★★☆Keith Kimbrough· Apr 17, 2025
Overall once you figure out all the rules it's pretty smooth. Great experience 👍.
★★★★★John Hutton· Aug 14, 2024
The lady was very hospitable and open to conversation
★☆☆☆☆Kat Ford· Apr 21, 2026
I use Talk back. Since the last update. I am unable to now book a ride. When I select the destination or pickup location, those comp boxes do not work, and it keeps repeating whenever I select I am also unable to rate the trip as well. The only functionality I really have access to is to see the trips
★☆☆☆☆eryn noble· Dec 3, 2024
These people have screwed me over so many times. Right from the start, the supervisor, Paul Jones, asked me how I was disabled and then laughed in my face. I was finally approved, and then these jerks have left me stranded multiple times. Straight up stranded. Now I guess they pick you up whenever they want and just keep picking up more and more ppl, no matter how late you already are. All this on a service that DOESN'T do same day reservations, yet can't make a working schedule? Holy hell.
★☆☆☆☆Victor Macias· Aug 1, 2024
You can not book Ride KC Freedom or Ride KC Freedom On-Demand rides on this app, but you can book IRIS rides. Very interesting 🤔🧐 Oh, my bad. Before July 30, this was the case. Now I see you can book rides with Ride KC Freedom and Ride KC Freedom On-Demand and not IRIS, if the time you want to ride is available. 😵💫😵💫😵💫😵💫😵💫😵💫 If a Freedom driver is not available it will switch to IRIS 😄🙄
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