RNE PartnerApp

Reliance New Energy Channel Partner App

The Reliance New Energy Channel Partner App is an exclusive digital platform designed for the authorized channel partners of Reliance New Energy, (Reliance Industries Limited). Built to support the end-to-end workflow of delivering renewable energy power solutions, the app enables partners to manage every stage of the customer lifecycle – from enquiry to installation and warranty – in one integrated platform.

This app is tailored to simplify operations, improve efficiency, reduce manual errors, and enhance customer trust. It equips channel partners with the right digital tools to capture opportunities, conduct surveys, generate proposals, ensure compliance during installation, and maintain accurate system records.

Core Features

1. Enquiry Capture: Partners can quickly capture and manage enquiries for renewable energy power solutions.

2. Site Survey: The app provides a structured framework for conducting accurate site surveys.

3. Order Confirmation: Once customers confirm their interest, the app supports order finalization and provides a seamless handoff from proposal to execution.

4. Installation and Commissioning Checklists: The app includes step-by-step checklists to ensure that installation and commissioning of renewable energy solar systems are carried out as per guidelines, ensuring reliability and quality.

5. Warranty Sharing: After successful commissioning, the app generates and shares the status of warranty document release.

Why This App is Essential for Channel Partners

The Reliance New Energy Channel Partner App is more than just a digital tool; it is an operational backbone for our authorized partners. By consolidating multiple processes into a single application, it reduces dependency on paperwork, eliminates redundant tasks, and creates a clear, auditable workflow. Partners benefit from faster response times, greater accuracy in data capture, and the ability to deliver a superior customer experience.

Customers, in turn, benefit from transparent processes, reliable system installations, and confidence that their solar power generation system is backed by an authorized Reliance partner with verified records and warranties.

About Reliance New Energy

Reliance New Energy, part of Reliance Industries Limited, is committed to accelerating India’s transition toward renewable energy solutions. With a focus on solar power and sustainable innovation, the company empowers businesses and individuals to adopt cleaner energy. Through trusted partnerships with our channel network, we deliver world-class renewable energy systems that align with the vision of a greener future for India and beyond.

By using the Reliance New Energy Channel Partner App, authorized partners gain a reliable, efficient, and professional way to manage customer interactions, streamline project execution, and strengthen trust in the Reliance brand. This app represents a step toward digital

transformation in renewable energy services and ensures that every customer engagement meets the highest standards of quality, transparency, and service.

Recent changes:
Enhanced ticket workflow with a new Resolved status before ticket closure.
Introduced a complete C&I Opportunity Workflow, covering project creation, site creation, opportunity management, and customer onboarding.
Added Customer Energy Generation Monitoring to help Channel Partners track customer energy generation performance.
Performance improvements, bug fixes, and overall stability enhancements