SBMG Rajasthan

स्वच्छ भारत मिशन (ग्रामीण) राजस्थान is the official mobile application by the Panchayati
Raj Department, Government of Rajasthan, designed to empower citizens and enable
efficient management of sanitation and cleanliness services across rural Rajasthan.
🏠 FOR CITIZENS
One-Click Complaint Registration
Report sanitation issues in your area quickly and easily. No long forms, no waiting in
queues—just capture a photo, select the complaint type, and submit. Track your
complaint status in real-time until resolution.
Complaint Categories:
● Door-to-door waste collection issues
● Road sweeping problems
● Drainage cleaning requirements
● CSC-related concerns
● RRC/Dumping yard issues
Track Your Complaints
View all your submitted complaints with status updates. Get real-time notifications
when your complaint is verified, assigned, or resolved. Mark complaints as completed or
raise concerns if not satisfied with the resolution.
Government Schemes at Your Fingertips
Discover central and state government schemes you are eligible for. Access detailed
information about schemes like Individual Household Latrine (IHHL), GOBARdhan, and
more. Save your favorite schemes for quick reference.
Stay Updated
Get timely notifications about local events including health camps, government
workshops, and Gram Sabha meetings. Never miss important community happenings in
your area.
Contractor Transparency
Access details of government contractors, ongoing projects, and work status in your
Gram Panchayat to ensure accountability and transparency.
󰞴 FOR GOVERNMENT OFFICIALS
Multi-Level Access System
The app supports role-based access for various levels of administration:
Village Development Officer (VDO)
● Manage complaints at Gram Panchayat level
● Conduct field inspections with digital checklists
● Verify and process citizen complaints
● Maintain inspection logs and reports
Block Development Officer (BDO)
● Monitor multiple Gram Panchayats
● View consolidated inspection reports
● Track block-level complaint statistics
● Export data for reporting
Chief Executive Officer (CEO)
● District-level oversight and monitoring
● Track vendor and supervisor attendance
● Access contractor details
● View GP-wise performance rankings
State Mission Director (SMD)
● State-level monitoring dashboard
● Comprehensive oversight of all districts
● Data analytics and reporting
🔧 FOR FIELD SUPERVISORS
Digital Attendance System
Mark attendance through QR code scanning with geo-location verification. View
attendance logs, track present/absent days, and monitor attendance across multiple
locations on map.
Task Management
View daily assigned complaints and manage resolution workflow efficiently. Update
complaint status and document resolution activitiy
🔒 SECURE & RELIABLE
This application is developed and maintained by the Panchayati Raj Department,
Government of Rajasthan under the Swachh Bharat Mission (Gramin) Phase II initiative.
Your data is secure and used only for improving sanitation services in your area.
📱 HOW TO USE
Citizens:
1. Download and open the app
2. Continue as Citizen
3. Select your location
4. Raise complaints or explore government schemes
Officials/Supervisors:
1. Login with your official credentials
2. Access role-specific dashboard
3. Manage complaints, inspections, or attendance as per your role
🤝 SUPPORTING THE MISSION
This app is part of the Government of India's Swachh Bharat Mission (Gramin) - Phase II
(2020-21 to 2024-25), aimed at sustaining Open Defecation Free (ODF) status and
upgrading sanitation standards across rural India.
Swabhav Swachhata, Sanskaar Swachhata
स्वभाव स्वच्छता, संस्कार स्वच्छता
📞 SUPPORT
For any assistance, call our helpline: 0141-2204880
Use the in-app Feedback option to share your suggestions or report issues.
Supported by:
● Ministry of Jal Shakti, Government of India
● Swachhata Hi Seva
● Panchayati Raj Department, Rajasthan