Seat Alerts by ExpertFlyer

★★★★★ Good app. Very useful

★★★★★ Service works as described and has saved me from sitting in a middle seat several times. App UI feels a little dated and can probably use a design refresh. Would be great if the user experience was improved a little, like add favorite airports selection to the profile personalization area. Maybe even validate date + airline + flight number using publicly available data first, so that airport pairs can just be selected from returned results if needed. Just a suggestion, not a complaint...

★★★★★ It works! Saved me from a middle seat. Although United sucks and charged $32 for an aisle. But the service great. You don't need the app, the alert came via email. Im not sure it alerted on my phone.

★★☆☆☆ I paid the $0.99 service to get seat alerts and received a delayed notification after I found my own seats (hours after they were available). Strangely enough, I received the notification after I wrote a 1-star review which was a couple of hours after I found my own seats (this is an updated review with 2-stars). Glad that I checked manually and was able to get the seats on my own. If there's high demand for seats and they go away quickly, this app won't help you. Also very rude developer, not humble at all. (Look at all the replies from customers reviews). Instead of saying that he'll add more details to the app features to clarify everyone how often the app checks for seat availability, he engages in hand combat with each reviewer and try to prove his way, instead of apologizing for not meeting expectations. It should say, that it checks seats every 6 or 8 hours. Customer sets expectations, not developers and if there is misalignment there should be more info added to the app (caveats, disclaimers, etc). Good luck with that attitude, if you change your approach to how you treat feedback, you'll have better ratings, otherwise it leaves a bad experience from beginning to end.

★★☆☆☆ I have registered with my Facebook account. Facebook login is not available in the app. I can't login with the app. Minor yer super important detail. So stupid!

★★☆☆☆ i used a real email address, ensured spam filter situation was set, waited patiently and went directly to the website to re-send the verification key 2 additional times and never received it. i really wanted it to work, because i didn't want to receive an angry response like everyone else.

★★☆☆☆ Tried logging in through facebook. Got the spinning loading wheel for several minutes. Uninstalled, reinstalled. Tried again. Required an email address. The verification email never arrived. Could not log in and could not use. Please stop requiring an email and extra verification to use an app, that likely will be used once before getting uninstalled.