Zinc connects technicians with the people and information they need
About ServiceMax Zinc
ServiceMax Zinc is a business app developed by ServiceMax Zinc.
Download Statistics
ServiceMax Zinc has been downloaded 66 thousand times. In the last 30 days, the app was downloaded 170 times.
User Ratings
ServiceMax Zinc is rated 3.17 out of 5 stars. The rating is based on 420 ratings.
App Information
ServiceMax Zinc is FREE to download. The last update was on April 16, 2025.
Technical Requirements
ServiceMax Zinc requires Android 4.3+ or higher. The app has a content rating of Everyone. The app has been available on Google Play February 2014.
Description
Zinc Real-Time Communication connects technicians in real time with the people and information needed to confidently get the job done quickly and correctly, allowing the organization to reduce mean time to repair, boost customer satisfaction and improve employee engagement. Instead of turning to non-compliant consumer apps, service teams can now turn to a powerful, yet easy to use, team communication platform purpose-built for their needs — ServiceMax Zinc.
Hotline Communication: • Connects technicians to the right expert instantly with Hotline bots • Bypass long call canter queues and email exchanges to get information quickly and efficiently • Track every request • Measure resolution times, quality of internal service, and adapt Hotline staffing to changing demands
Broadcast Communication: • Broadcast information in real time to your teams’ mobile devices • Alerts fill the screen, requiring team members to interact with the message to continue in the app • Target a specific group of employees based on critera such as group membership, department, location, work skills, or role
Team Communication: • Communicate 1:1 and in groups • Text, voice, video, content sharing and location sharing • Conversations linked to ServiceMax records (such as Assets, Work Orders, Cases, Returns) for easy reference and access
Security: • Military-Grade Encryption • Customer Data Security • Data Center Security • Application Security • Business Continuity and Reliability
Privacy: • Data Ownership • Custom Data Storage and Deletion • Multi-Factor Authentication • SSO and SAML 2.0
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App is great for keeping teams together. Really love the new update that allows Android phones to Zoom into messages. Thank you!
★★★★★Swezan shrestha· Apr 19, 2026
Servicemax Zinc not working in Samsung s26 ultra. What's the issue with this as it was working flawless with Samsung s25 ultra. My current device has Android version 16 and One UI 8.5 version. Please help
★★★★★Angela Bryant-Brown· Feb 9, 2016
Love it! What a great and efficient way to communicate with a group.
★★★★★A Google User· Oct 17, 2015
Great app for business communication COTAM creates an all new way of communicating at work. Apps like WhatsApp and Viber are not designed for business communication.
★☆☆☆☆Derryn F· Sep 17, 2023
Recent update keeps crashing samsung. Why can't developers just leave things the way they are. It worked fine before your stupid update🤬
★☆☆☆☆Samantha Gallagher· Feb 4, 2016
Notifications The app is fine except it makes my phone vibrate with the notification icon. My phone is set to NEVER vibrate. Yet this app notifies me of a message by vibrating, blinking, and the icon. At all hours! I want to decide when and how I'm notified. The support solution was to turn off notifications. Sort of defeats the purpose of the app.
★☆☆☆☆Brian L· Oct 22, 2023
The new update broke a perfectly functional app. Super laggy, crashes constantly, and won't update messages without either getting off of the Wi-Fi or completely force stopping the app. Put it back to the way it was!
Google Play Rankings for ServiceMax Zinc
This app is not ranked
Technologies used by ServiceMax Zinc
ServiceMax Zinc is requesting 0 permissions and is using 36 libraries.
Show details
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
