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I tried to create a new label for a new consignment. I wasn't able to input the address since the street was "not found." Regrettably, it did not show any suggestions for alternative spellings of the street. I had to use the web interface from my computer to complete the process. Otherwise, great app.
★★★★★Youcef Larouci· May 1, 2026
I would like to sincerely thank Swiss Post for their excellent service. My parcel arrived safely, and I truly appreciate the support I received throughout the process. The staff were very responsive, professional, and helpful, especially during a stressful situation with customs and delivery timing. Everything was handled efficiently, and the parcel was delivered on time. Thank you again for your great work and reliability.
★★★★☆Peter de Castro· Jun 10, 2026
Does everything I expect of it, plus a lot more without getting in my way *too* much, but it keeps asking me if I want to turn on ads and accept all sorts of tracking methods, and sometime recently enabled ads *without* my consent, despite me rejecting tracking on two different screens, and despite me being logged in this whole time. Please just store my preference on my logged in account, and respect my choice. Cheers. (removed a star for the nonconsentual opt-in in particular)
★★★★☆Michael· Sep 30, 2025
Update: More reliable now. // Great app, horrible login. Constant logout, login only works 1 out of 10 times and app freezes after login. 5/5 if it had working login process. Example: Login successful, app doesn't recognize it and freezes. Login successful, "You were not automatically redirected when you signed up. Please click on the «Login»button to complete the process.", button doesn't work. Login successful, nothing happens after.
★☆☆☆☆zutru tv· Mar 19, 2026
I am using the latest version 9.3.0, and I cannot log in anymore. The Swiss ID connection is insecure. It does not work in the app, nor on the website.
★☆☆☆☆Robert Fenk· Jan 24, 2026
Get random error at drop off, now cannot use consignment number again. No hint how to solve. User hostile
★☆☆☆☆Sascha Meier· Dec 17, 2025
Typical Swiss app. Looks nice, doesn't work. Why do all Swiss apps stop working when using a VPN?! Sometimes that's the only option. But that's just the Swiss narrow-mindedness... It's infuriating. All other apps, hundreds of global apps, never have issues with VPNs. Only the tiny Swiss app makers deem it necessary to block usage with VPNs... just ridiculous. Re: Attacks are reality. If your infrastructure can't deal with that, it's your problem - don't make it ours by imposing restrictions.
★☆☆☆☆Yann Monbaron· Apr 30, 2026
Please stop using Swiss Id. This service is broken and keeps bugging all the time. Use Internet standards instead. I'm currently unable to sign in on the swiss post app because swissid doesn't send the SMS verification code
★☆☆☆☆D. S.· Nov 20, 2025
Since a while now the app doesn't recognize some of my shipments. While I get email and sms notifications from the post, these shipments do not automatically appear in the app. When I add the shipments manually, options for managing them (e.g. extend collection period) do not appear. I have called the Swiss post Hotline a few weeks ago and described the problem but no feedback nor resolution so far. I have tried logging in and out, cleaning the data and the cache, uninstalling and reinstalling.
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