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Trio dos offers an easy-to-use app alongside ethical banking.
★★★★★viveca dutt· Jun 10, 2025
Ethical bank with great customer service and user-friendly app.
★★★★★Kristine M· Sep 20, 2025
Reliable, easy to use app from a great ethical organization. Wonderful customer service on the phone as well!
★☆☆☆☆Sining Yeoh· May 3, 2026
I've tried opening a Trio dos account twice over the years. 1st time, app insisted my face didn't match my ID, which I've never experienced elsewhere. 2nd time, there appears to be no option to use my eVisa as my ID (as the app insists on an expiry date for my residence permit - my ILR has no expiry!) and it doesn't accept my foreign passport as ID. Calling customer support the 1st time didn't help at all. I'll try to call one more time but this is so much effort with no guarantee of success.
★☆☆☆☆Adrian C· Feb 1, 2026
Deteriorating app experience. Used to work well, but I have had real problems accessing my accounts and performing transactions recently. There is no way to log in alternatively (e.g. desktop). I now cannot get into my app at all and need to for urgent banking. I cannot call anyone at Trio dos because it is the weekend. This is unacceptable, especially when considering I pay a fee for this account. As soon as I can get into my accounts I will be transferring to another provider.
★☆☆☆☆sol williaminai· May 31, 2026
Since the update I can't use any features to register with the app, the ID checks triggers my phone to shut down and the digicams it just won't accept, this update comes with major issues
Google Play Rankings for Triodos Bank UK
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Technologies used by Triodos Bank UK
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