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Great service. Friendly people. I wish there was a way that they could track to see where the bus is, so we know when they will pick us up, and I won't have to wait outside for them to get here.
★★★★★Steven Mocaby· Aug 29, 2024
It does really update for you get a digital bus pass at all time updates from buses on the way to pick you up
★★★★★David Norman· Oct 24, 2025
Having issues with the app, so I've been calling and everyone has been great.
★★★★☆Norah Pines· Dec 19, 2023
Sometimes I bring pretzel sticks in my pocket and eat them when the bus driver isn't looking Minus one star because my account wouldn't ever let me log in, so I'm using my mom's account
★☆☆☆☆Winter Drummond· Apr 30, 2025
The transit system charges for a 31-day bus pass for $42, and they are stealing money from good, hard-working citizens of Boise when their services are not available on a Sunday. Somebody really needs to take a look at this. Because of us people are going to spend that kind of money. They either need to make the buses available on Sunday or they need to not charge us for Sundays and make those charges available for the days that they are open which is Monday through Saturday.
★☆☆☆☆Kimberley· Jan 23, 2023
In Nampa, ID it should NEVER say high demand or "Oh dear. Looks like someone got that seat." There's ALWAYS a seat available. I've been trying since 6a. It is now 9:30a. At 6:01 a seat did pop up. Clicked it and then the Oh dear message popped up. After that it's been doing high demand. I had to call my work back to tell them I may not make it in. I can't afford a taxi. I could, but that would mean less groceries. Our taxes are paying for this. It NEEDS to be reliable.
★☆☆☆☆ThatOneLittleNoob· May 17, 2022
I been stuck on a road for an hour only to give me a "we are experiencing high demand" and when you put in the right addresses in it changes it to the wrong one horrible app do not use this
★☆☆☆☆pascual nava· Jun 23, 2021
No ops for simple access. First/last name required. Email and a cell # required and if you do not have the last two, you are just out of luck. Call VTR and talk to one of their very friendly customer service reps who will tell you in a very condensing tone that everyone has an email acct and mobile # or to just use a family/friend members info. VTR needs replaced. No Sunday service and the rep compared service to be similar to that of Seattle. I am from Seattle. This service is no where close!!!
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