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Android Apps > Medical > AW Touchpoint
AW Touchpoint icon

AW Touchpoint

25.3.0
4.33
4,457 reviews
100,000+
Downloads
Free

AW Touchpoint mobile app is a component of our comprehensive telehealth solution

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iOS version

About AW Touchpoint

AW Touchpoint is a medical app developed by American Well.

How many times has AW Touchpoint been downloaded?

AW Touchpoint has been downloaded 210 thousand times. In the last 30 days, the app was downloaded 360 times.

What is the rating of AW Touchpoint?

AW Touchpoint is rated 4.33 out of 5 stars, based on 4.5 thousand ratings.

Is AW Touchpoint free?

AW Touchpoint is free to download. The APK download size is 87.90 MB. The latest version available is 25.3.0. The last update was on July 9, 2025.

What are the requirements for AW Touchpoint?

AW Touchpoint requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play May 2017.

Description

More data about AW Touchpoint

Price Free to download
Total downloads 210 thousand
Recent downloads 360
Rating 4.33 based on 4.5 thousand ratings
Ranking Not ranked
Version 25.3.0
APK size 87.9 MB
Number of libraries 56
Designed for Android 6.0+
Suitable for Everyone
Ads NO ads

App Performance Report

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AW Touchpoint compared with similar apps

Keywords missing from this app

Patient Health Healthcare Features Access Communication Hipaa Time Messaging Push Backline Information Direct Virtual Recent Compliant Phone Chat Buzz Platform Text Message Experience Doctors Practice Telemedicine Bridge Provider Send Fixes Messages Easy Quality Share Collaboration Team Pmd Account Improvements

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Google Play Rating history and histogram

3.3K
430
150
170
430

Downloads over time

AW Touchpoint has been downloaded 210 thousand times. Over the past 30 days, it averaged 12 downloads per day.

Changelog of AW Touchpoint

Developer information for American Well

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Comments on AW Touchpoint for Android

★★★★☆ Loretta Solomon · Dec 11, 2023
Wow!! What a time saver!!!! The app worked really well. The Dr. & I were able to communicate w/each other well. Initially my Android phone didn't support the call. I had 2 min to download the AW Touchpoint app & get to the appropriate place in the app for my appt. I was pleasantly surprised that I was successfully able to do so. If you're doing virtual for the first time, be sure the Dr.'s office gives you the app name & link ahead of time (perhaps day before appt) to avoid last min scramble.
★★★★☆ Charlie Solis · Oct 16, 2023
I was impressed that the video quality is clear with no lag. Felt like a Skype call which is a good thing. 👍 Lastly, it would be great if it had more options for the camera view tho
★★★★★ Deb Roskelley · Dec 1, 2023
Great call! The only way I could get my 91-year-old mom to the Doctor.
★★☆☆☆ Ron Gendrich · Aug 21, 2023
Not easy to use first time. Should advise patients in advance to set up. Burned half of my appointment time just connecting.
★☆☆☆☆ start over · May 31, 2023
Multiple attempts to use it failed. Multiple attempts to test it resulted in a message that it fails. Piece of junk. Intermountain Healthcare and Select Health out of Salt Lake City, Utah only compound people's stress with their incompetence and inability to connect patients with doctors via this poorly designed, programmed and tested app.
★☆☆☆☆ Veronica Rocha · Jun 27, 2023
Sound was terrible and the picture kept on freezing
★☆☆☆☆ Heather Kinloch · Feb 28, 2023
It's awful. I have Wi-Fi and had a strong connection and even downloaded the app, and it kept freezing and bad connection

Google Play Rankings for AW Touchpoint

This app is not ranked

Technologies used by AW Touchpoint

AW Touchpoint is requesting 29 permissions and is using 58 libraries.
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