AW Touchpoint

26.2.0

American Well

4.34

4,459 reviews

100,000+
Downloads

Free

AW Touchpoint mobile app is a component of our comprehensive telehealth solution

iOS version

About AW Touchpoint

AW Touchpoint is a medical app developed by American Well.

How many times has AW Touchpoint been downloaded?

AW Touchpoint has been downloaded 220 thousand times. In the last 30 days, the app was downloaded 380 times.

What is the rating of AW Touchpoint?

AW Touchpoint is rated 4.34 out of 5 stars, based on 4.5 thousand ratings.

Is AW Touchpoint free?

AW Touchpoint is free to download. The APK download size is 62.91 MB. The latest version available is 26.2.0. The last update was on May 29, 2026.

What are the requirements for AW Touchpoint?

AW Touchpoint requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play May 2017.

Description

Enabling healthcare providers to perform telemedicine consults anywhere, safely and conveniently – from any mobile device.

More data about AW Touchpoint

Price	Free to download
Total downloads	220 thousand
Recent downloads	380
Rating	4.34 based on 4.5 thousand ratings
Ranking	Not ranked
Version	26.2.0
APK size	62.9 MB
Number of libraries	56
Designed for Android	6.0+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Alternative downloads for the AW Touchpoint app

AW Touchpoint compared with similar apps

Common keywords of similar apps

Touchpoint Amwell Aw Component Comprehensive Login Case Point Workflow Video App Providers Mobile Connect Telehealth Patients Medical Call Secure Care

Keywords missing from this app

Patient Health Healthcare Features Access Time Communication Messaging Hipaa Push Doctors Provider Virtual Backline Information Phone Experience Direct Recent Chat Visit Buzz Practice Text Message Platform Connected Compliant Easy Quality Telemedicine Bridge Send Visits Online Share Physicians Collaboration Team

Google Play Rating history and histogram

3.3K

430

150

160

430

Downloads over time

AW Touchpoint has been downloaded 220 thousand times. Over the past 30 days, it averaged 13 downloads per day.

Changelog of AW Touchpoint

Show changelog

Developer information for American Well

American Well

AcuteCareMobileTeam@amwell.com

Website

Legal name:

Address:

Phone number:

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Comments on AW Touchpoint for Android

★★★★☆ Loretta Solomon · Dec 11, 2023

Wow!! What a time saver!!!! The app worked really well. The Dr. & I were able to communicate w/each other well. Initially my Android phone didn't support the call. I had 2 min to download the AW Touchpoint app & get to the appropriate place in the app for my appt. I was pleasantly surprised that I was successfully able to do so. If you're doing virtual for the first time, be sure the Dr.'s office gives you the app name & link ahead of time (perhaps day before appt) to avoid last min scramble.

★★★★☆ Charlie Solis · Oct 16, 2023

I was impressed that the video quality is clear with no lag. Felt like a Skype call which is a good thing. 👍 Lastly, it would be great if it had more options for the camera view tho

★★★★★ Deb Roskelley · Dec 1, 2023

Great call! The only way I could get my 91-year-old mom to the Doctor.

★★☆☆☆ Ron Gendrich · Aug 21, 2023

Not easy to use first time. Should advise patients in advance to set up. Burned half of my appointment time just connecting.

★☆☆☆☆ start over · May 31, 2023

Multiple attempts to use it failed. Multiple attempts to test it resulted in a message that it fails. Piece of junk. Intermountain Healthcare and Select Health out of Salt Lake City, Utah only compound people's stress with their incompetence and inability to connect patients with doctors via this poorly designed, programmed and tested app.

★☆☆☆☆ Veronica Rocha · Jun 27, 2023

Sound was terrible and the picture kept on freezing

★☆☆☆☆ Heather Kinloch · Feb 28, 2023

It's awful. I have Wi-Fi and had a strong connection and even downloaded the app, and it kept freezing and bad connection

Google Play Rankings for AW Touchpoint

This app is not ranked

Technologies used by AW Touchpoint

AW Touchpoint is requesting 26 permissions and is using 56 libraries.

Permissions

Development tools

test access to protected storage

Your location

approximate (network-based) location, precise (GPS) location

Network communication

view network connections, view Wi-Fi connections, pair with Bluetooth devices, full network access, receive data from Internet

Storage

modify or delete the contents of your USB storage

Phone calls

read phone status and identity

Hardware controls

take pictures and videos, change your audio settings, record audio, control vibration

System tools

run at startup, prevent phone from sleeping

Extra

android.permission.BLUETOOTH_CONNECT, android.permission.BLUETOOTH_SCAN, android.permission.FOREGROUND_SERVICE, android.permission.POST_NOTIFICATIONS, android.permission.USE_BIOMETRIC, android.permission.USE_FINGERPRINT, android.permission.USE_FULL_SCREEN_INTENT, com.avizia.blackwell.provider.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION, com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE, com.google.android.gms.permission.AD_ID

Ad network libraries

None found

Social libraries

None found

Development tools

Android Jetpack core

Android Architecture Components

Android Jetpack VersionedParcelable Android Jetpack Annotations Android Library Icon

Android Jetpack Annotations Firebase Android Library Icon

Firebase

Android Jetpack Widgets Android Jetpack AppCompat Android Library Icon

Android Jetpack AppCompat AndroidX Activity Android Library Icon

AndroidX Activity Android Activity Saved State Android Library Icon

Android Activity Saved State AndroidX Loader Android Library Icon

AndroidX Loader Google Cloud Messaging (GCM) Android Library Icon

Google Cloud Messaging (GCM)

Android Transition Support Library

Android Support Library collections Kotlin Android Library Icon

Kotlin

Android Support VectorDrawable

AndroidX Legacy: Support Library core utils AndroidX Cursor Adapter Android Library Icon

AndroidX Cursor Adapter

AndroidX Local Broadcast Manager

Android Support Library Print AndroidX App Startup Android Library Icon

AndroidX App Startup Google gson Android Library Icon

Google gson

Android Support Library Document File Android WorkManager Android Library Icon

Android WorkManager AndroidX Widget ViewPager2 Android Library Icon

AndroidX Widget ViewPager2 Okio Android Library Icon

Okio

AndroidX Concurrent Futures JetBrains Annotations Android Library Icon

JetBrains Annotations AndroidX Emoji / Emoji2 Android Library Icon

AndroidX Emoji / Emoji2 IntelliJ IDEA Android Library Icon

IntelliJ IDEA AndroidX Tracing Android Library Icon

AndroidX Tracing AndroidX SQLite Android Library Icon

AndroidX SQLite AndroidX Multi-Dex Library Android Library Icon

AndroidX Multi-Dex Library AndroidX ExifInterface Android Library Icon

AndroidX ExifInterface AndroidX ProfileInstaller Android Library Icon

AndroidX ProfileInstaller AndroidX DynamicAnimation Android Library Icon

AndroidX DynamicAnimation Google Guava Android Library Icon

Google Guava AndroidX Inspection Android Library Icon

AndroidX Inspection Retrofit Android Library Icon

Retrofit

Picasso

AndroidX Resource Inspection Jetpack WindowManager Android Library Icon

Jetpack WindowManager Jetpack DataStore Android Library Icon

Jetpack DataStore Dagger Android Library Icon

Dagger

The Checker Framework Android Library Icon

The Checker Framework greenrobot EventBus Android Library Icon

greenrobot EventBus AndroidX Biometric Android Library Icon

AndroidX Biometric

Simple Logging Facade for Java (SLF4J) Android Library Icon

Simple Logging Facade for Java (SLF4J) Timber Android Library Icon

Timber

RootBeer

RoundedImageView SQLCipher Android Library Icon

SQLCipher

Java-WebSocket WebRTC Android Library Icon

WebRTC

Conscrypt

KeyboardVisibilityEvent Android Library Icon

KeyboardVisibilityEvent dnsjava Android Library Icon

dnsjava

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