BoldDesk is a business app developed by Syncfusion.
Download Statistics
BoldDesk has been downloaded 3.2 thousand times. In the last 30 days, the app was downloaded 110 times.
User Ratings
BoldDesk is rated 3.80 out of 5 stars. The rating is based on 48 ratings.
App Information
BoldDesk is FREE to download. The last update was on January 22, 2025.
Technical Requirements
The app has a content rating of Medium Maturity. The app has been available on Google Play August 2023.
Description
BoldDesk is cloud-based, modern help desk software designed to facilitate a wide range of customer support activities. You can organize support requests, collaborate with customers and teammates, automate repetitive tasks, and improve the overall customer experience.
The BoldDesk mobile app is a versatile and effective ticketing system that allows you to address tickets with the same ease and features as your web version.
Manage all your support requests, convert emails to tickets, automate ticket assignments, customize support forms, set your own SLA, and publish self-help articles for your products.
Resolve a ticket more efficiently by breaking it down into subtasks and assigning them to different agents.
This intuitive ticketing system features an improved user experience to provide seamless customer service.
We are constantly striving to enhance your experience with the BoldDesk mobile app.
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Absolutely Essential for Support Teams — Bold Desk Mobile App Rocks! Bold Desk is a powerful and user-friendly help desk app that makes managing customer support on the go very easy. The interface is clean, navigation is smooth, and responding to tickets is fast and efficient. Real-time notifications ensure no ticket is missed, and features like internal notes and collaboration are very useful. It delivers desktop-level support features in a mobile-friendly way.
★★★★★George Kingston· Feb 20, 2025
Fantastic app. The user-friendly and intuitive interface makes it a breeze to use. The support team is truly exceptional—they not only listen to user feedback but actively incorporate suggestions into their updates. What’s more, they keep you personally updated on their progress every step of the way. Highly recommend!
★★☆☆☆Ow Khoon Peng Denny· Oct 9, 2025
The app used to pop up and show new tickets or updates. Now it doesn't seem to.
Google Play Rankings for BoldDesk
This app is not ranked
Technologies used by BoldDesk
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