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The app doesn't work. I tried connecting my brand new bsk notus to the app. I selected the device, input the Wi-Fi password and the device is connected to the network, but the process fails when connecting to BSK cloud. I wrote an email to thr company however I haven't received an answer for more tham a week
★☆☆☆☆Nicolae Jurcut· Nov 12, 2025
Simple interface, it works but, no Google Home integration or Tuya integration, or SmartThings... So unable to use with other smart home equipments. Waiting for some integration to give 5 star. But the Zephyr hardware is 5 star. Now after it worked 20 h, the app is not working for the last 3 hours it says device disconnected but the router shows it has internet connection... After reset and another 4 hours still not working no server cloud connection. 8+ hours the app is unable to use.
★☆☆☆☆Catalin Dumitru· Aug 17, 2025
Does not work. I'm trying to connect a Zephyr device, but it gets stuck during the "connecting to cloud" step. Either it just hangs during the process, or I get a message that an error occurred. I just bought the device.
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