Official Mobile Banking App for Citizens Bank Nepal
3.79·4,446 reviews·1,000,000+ downloads
About Citizens Smart
Citizens Smart is a finance app developed by F1soft.
How many times has Citizens Smart been downloaded?
Citizens Smart has been downloaded 1 million times. In the last 30 days, the app was downloaded 19 thousand times.
What is the rating of Citizens Smart?
Citizens Smart is rated 3.79 out of 5 stars, based on 4.4 thousand ratings.
Is Citizens Smart free?
Citizens Smart is free to download. The APK download size is 88.66 MB. The latest version available is 7.3.189. The last update was on July 6, 2026.
What are the requirements for Citizens Smart?
Citizens Smart requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play December 2013.
Description
Citizens Smart is a convenient and safe transaction banking application offered online. You can manage and access your Citizens Bank accounts quickly and securely either through SMS, WIFI, 3G or Edge.
Get a detailed PDF report for Citizens Smart with download trends, rating history,
and key performance statistics — useful for competitive research or tracking your own app.
Learn more
Are you the developer of this app? Join us for free to see more information about your app and learn how we can help you promote and earn money with your app.
I've been using this app for past 4 years. All the services and banking experiences provided by this app has been delightful.
★★★★★Ramit Paudel· May 3, 2026
I am expecting some improvement in the mobile banking facility of Citizens Bank. This bank and its mobile banking service tend to open a little late. A faster opening feature when opening mobile banking would have been a bit easier for Citizens Bank's customer representatives. All the remaining features are very good. Citizens Bank's mobile banking features 🙏🙏🙏🙏
★★★★★R K· May 11, 2026
I am a Sri Lankan. I have been using this app for more than 4 years. I use it mostly from Dubai. I have not had any problems so far. The usability of the features that a banking app should have is at a high level.
★☆☆☆☆Aasma Limbu· Jul 23, 2026
If someone asked me to rate Citizens Bank, I'd give it 0/10. It has been the worst banking experience I've had. The staff were rude, unprofessional, and did not treat me with respect or respond to my concerns properly. I hope the bank improves its customer service. Branch-Damak
★★☆☆☆Nirajay kumar Chaudhary· Jul 10, 2026
To slow it doesn't open at time just loading half an
★☆☆☆☆Phool chand Shing· Jul 29, 2026
My mobile banking password reset Garza maddat garidinu hola vand Pani nagrne to Mach 😞 bade bank
★☆☆☆☆Arjun Gupta· Jun 28, 2026
The worst mobile banking app I've ever used. I've used almost 10 different mobile banking apps, but this one is by far the most frustrating. It constantly keeps buffering and often won't even let me log in, despite having a strong and stable internet connection. At the same time, I can log into eSewa, Nepal SBI Bank, and Nail Bank apps from the same location using the same internet connection without any issues. The problem is clearly with this app, not my network.
Google Play Rankings for Citizens Smart
This app is not ranked
Technologies used by Citizens Smart
22 permissions·32 libraries
Subscribe to see full permission and library details
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.