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Android Apps > Business > Freshchat
Freshchat icon

Freshchat

8.3.1
Freshworks Inc
3.76
1,490 reviews
100,000+
Downloads
Free

Chat with customers & prospects on-the-go

Freshchat Screenshot 1 of 6
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Freshchat Screenshot 6 of 6
Screenshots by Freshworks Inc, from the Google Play listing
View on Google Play

AppBrain's verdict

Established
Rating on Google Play
3.76
1,490 ratings
Installs
140 thousand
Last updated
October 1, 2026
Ads
No ads
Size
19.3 MB

Freshchat has 140 thousand installs. Users are divided: 3.8 stars from 1,490 ratings.

Official page on Google Play

User feedback

Ratings and reviews on Google Play

Comments on Freshchat for Android

★★★★★ Amit lohakare · Oct 14, 2021
Best Portal to manage company work absolutely great 👍👌
★★★★★ Tattoo Wizards · Jul 27, 2022
Great app. Only thing I don't like is that it logs me out after a month or so and I must log in again, but I never know when it logged out or no and missed some messages.
★★★★★ Chandru Vadivelan · Jun 30, 2022
It's very user-friendly, and I am Freshworks employee.
★★★★★ Gehad Shawqy · Nov 6, 2023
Please return the copy and paste feature as this update not allowing us to copy messages. It's resolved thank u for your help
★★★★★ Sucharitha Reddy · Oct 26, 2021
This is a great tool to quickly help your customers and maintain good relationship with your customers. Best part is its free until the business scales up beyond a certain number of users. So very handy for early stage startups
★★★★☆ Usman Mustafa · Nov 12, 2022
Kindly add swipe actions on conversation It's difficult to tap the resolve icon in the conversation especially if you are using bigger screen smartphone like s20 ultra or s21 ultra
★☆☆☆☆ Trupesh Patel · May 7, 2024
The app gives an error message on Android and never opens, but notifications pop up.
★★☆☆☆ Daniel Serajian-Bates · Jul 15, 2024
The overall app seems to work fine in general, however the main chat feature is completely broken. Live chats do not update unless you close the app down and reopen it during any conversation flow, really disappointed as we have just migrated from Zendesk to this!

Google Play Rating history and histogram

810
160
160
54
300

Store listing

By Freshworks Inc, from Google Play
Description by Freshworks Inc Written by the developer, not by AppBrain. Click to read.
Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.

With the Android app, teams can:

Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.

Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.

Never miss a message - With push notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.

Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.

Recent changes:
This version includes bug fixes and performance enhancements to improve your support experience.

Safety and technology

Found in the app by AppBrain
Ads
No ads
Price
Free
Libraries
30
App size
19.3 MB
Needs Android
6.0+
Content rating
Everyone

Technologies used by Freshchat

9 permissions · 30 libraries
Subscribe to see full permission and library details

Releases

Updates seen on Google Play
Version
8.3.1
Launched
September 2017
  • Oct 1, 2026UpdateVersion 8.3.1
  • Aug 10, 2026UpdateVersion 8.3.0
  • Feb 11, 2026UpdateVersion 8.2.7
  • Sep 1, 2025UpdateVersion 8.2.5
  • Aug 7, 2025UpdateVersion 8.2.4
Show all changes Show fewer

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Installs

Tracked by AppBrain
Last 30 days
500
Per day
17
30-day average
Play install range
100+ thousand
Launched
September 2017

Installs over time

Freshchat has been installed 140 thousand times. Over the past 30 days, it averaged 17 installs per day.

Rankings

Google Play top charts

Google Play Rankings for Freshchat

This app is not ranked

About the app and developer

About Freshchat

Freshchat is a business app developed by Freshworks Inc.

Install Statistics

Freshchat has been downloaded 140 thousand times. In the last 30 days, the app was downloaded 500 times.

User Ratings

Freshchat is rated 3.76 out of 5 stars. The rating is based on 1.5 thousand ratings.

App Information

Freshchat is freely available from Google Play. The APK size is 19.34 MB. The latest APK version available is 8.3.1. The last update was on October 1, 2026.

Technical Requirements

Freshchat requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since September 2017.

Freshchat is made and published by Freshworks Inc. AppBrain is an independent app data site and isn't affiliated with Freshworks Inc. The app name, icon, screenshots and description belong to Freshworks Inc and are shown as published on Google Play.

App Performance Report

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Developer information for Freshworks Inc

Freshworks Inc

support@freshchat.com

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