Freshchat is a business app developed by Freshworks Inc.
Download Statistics
Freshchat has been downloaded 140 thousand times. In the last 30 days, the app was downloaded 690 times.
User Ratings
Freshchat is rated 3.76 out of 5 stars. The rating is based on 1.5 thousand ratings.
App Information
Freshchat is FREE to download. The APK download size is 17.38 MB. The latest version available is 8.2.7. The last update was on February 11, 2026.
Technical Requirements
Freshchat requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play September 2017.
Description
Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.
With the Android app, teams can:
Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.
Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.
Never miss a message - With push notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.
Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.
Recent changes: This version includes bug fixes and performance enhancements to improve your support experience.
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Best Portal to manage company work absolutely great 👍👌
★★★★★Tattoo Wizards· Jul 27, 2022
Great app. Only thing I don't like is that it logs me out after a month or so and I must log in again, but I never know when it logged out or no and missed some messages.
★★★★★Chandru Vadivelan· Jun 30, 2022
It's very user-friendly, and I am Freshworks employee.
★★★★★Gehad Shawqy· Nov 6, 2023
Please return the copy and paste feature as this update not allowing us to copy messages. It's resolved thank u for your help
★★★★★Sucharitha Reddy· Oct 26, 2021
This is a great tool to quickly help your customers and maintain good relationship with your customers. Best part is its free until the business scales up beyond a certain number of users. So very handy for early stage startups
★★★★☆Usman Mustafa· Nov 12, 2022
Kindly add swipe actions on conversation It's difficult to tap the resolve icon in the conversation especially if you are using bigger screen smartphone like s20 ultra or s21 ultra
★☆☆☆☆Trupesh Patel· May 7, 2024
The app gives an error message on Android and never opens, but notifications pop up.
★★☆☆☆Daniel Serajian-Bates· Jul 15, 2024
The overall app seems to work fine in general, however the main chat feature is completely broken. Live chats do not update unless you close the app down and reopen it during any conversation flow, really disappointed as we have just migrated from Zendesk to this!
Google Play Rankings for Freshchat
This app is not ranked
Technologies used by Freshchat
Freshchat is requesting 9 permissions and is using 30 libraries.
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