Inmate Inbox is a free Android communications app designed to help families stay connected with loved ones in real time. It holds a solid US ranking in COMMUNICATION (#72) and a 4.18 average rating from 695 reviews, reflecting steady user interest with 100,000+ total downloads and 1.5K in the last 30 days. The app emphasizes real-time messaging and photo sharing, with facility-based pricing and jail-staff delivery for photos.
Pros & Cons
Free to download
Real-time messaging
Photos shared with jail staff approval
Fast and easy online payments
Pricing varies by facility, which can affect costs
Photos delivery requires jail staff approval, potentially delaying media sharing
May lack broader universal messaging features highlighted by some competitors
About Inmate Inbox
Inmate Inbox is a communication app developed by Inmate Inbox.
How many times has Inmate Inbox been downloaded?
Inmate Inbox has been downloaded 130 thousand times. In the last 30 days, the app was downloaded 1.5 thousand times. It is ranked in the top 100 communication apps.
What is the rating of Inmate Inbox?
Inmate Inbox is rated 4.23 out of 5 stars, based on 700 ratings.
Is Inmate Inbox free?
Inmate Inbox is free to download. The APK download size is 7.09 MB. The latest version available is 4.16. The last update was on August 27, 2026.
What are the requirements for Inmate Inbox?
Inmate Inbox requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play May 2018.
Description
Our “Inmate Inbox” Mobile app is free to download
and will allow you to stay connected with your family
and friends. Enjoy real time communications with
your loved ones while on the go.
Get a detailed PDF report for Inmate Inbox with download trends, rating history,
and key performance statistics — useful for competitive research or tracking your own app.
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A great way to stay in contact with loved ones who are incarcerated
★★★★★Claudia Landrum· Mar 29, 2024
Awesome . I was very pleased with this site I had no difficulty with having communication with my loved one. Thank you Inmate Inbox
★★★★☆Sylvia Mabrey· May 23, 2026
You're able to send messages, pictures and have video chats with loved ones. Prices are my only complaint at this time.
★☆☆☆☆Heather Brandon· Oct 6, 2021
Wasted my time completing the lengthy registration just for it to tell me every username under the sun already existed. Went to the login and used my information, and it tells me the "user is inactive" which made absolutely no sense, so, long story short, I immediately uninstalled the app. Only tried it because I can't get Jail funds, which is what I recommend highly over this app and all apps similar. Use Jail funds instead. Trust me.
★★☆☆☆Jada Thornton· Sep 10, 2024
I used to get notifications when I received a message, now I don't for some reason. I have to literally open the app to see if I have a message. Also, 25.¢ per message, 5.¢ per emoji, and .50¢ per picture, and if the picture gets rejected you don't get your money back!!! I mean they are making a killing off this app!! I know of a county jail where there texts are only .5¢ per txts. Which is more reasonable to me. Company's like this though ONLY care about making a dollar...SMH!!!
★☆☆☆☆Rudy Ochoa· Apr 11, 2022
MAKING $(PROFITING) FROM VICTIMS IS DISGUSTING! .BCUZ It's THE FAMILIES OF THE INNOCENT UNTIL PROVEN GUILTY THAT HAVE $2 RIDICULOUS $ SO THIER LUVD 1S DO NOT STARVE N W/OUT STORE$ THEY WILL GO HUNGRY Every day. Example $1.20= 1 SOUP ETC. N NOW THIS 2 COMMUNICATE W/ THEIR CHILDREN (SUFFERING) JUST TAKING MORE N MORE $ FROM THE FAMILY WHO USUALLY MISSING THE MAN OF THE HOUSE THE BREAD WINNER, SO WHILE THE WIFE/MOTHER STRESSES ON THE BILLS U HAVE LEECHES LIKE THIS BIZ, THEIR NOT GIVIN A SERVICE!
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Trust & Safety: The app requests standard networking, camera, notifications, and payment-related permissions (e.g., ACCESS_NETWORK_STATE, CAMERA, FOREGROUND_SERVICE, INTERNET, POST_NOTIFICATIONS, RECEIVE_BOOT_COMPLETED, WAKE_LOCK, BILLING, GCM, and related services). This aligns with its function as a communications and payments app. Overall, permissions indicate typical usage for a communication platform with in-app purchases; no atypical or uncontrolled permissions are listed.
Each subscription will automatically renew 3 days before the expiration date for
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