Modivcare is a medical-focused app that enables participating-benefit-plan members to conveniently book and manage non-emergency transportation, replacing the need to call a care center. With a solid 4.53 rating from 26,746 reviews and a broad user base, it holds the US MEDICAL category position as #51. Downloads exceed 500,000+ with 12K in the last 30 days, and the app has been available for about 1765 days.
Pros & Cons
Accessible to members with participating benefit plans
Eliminates the need to call a care center for scheduling
Supports mileage reimbursement submissions
Large and established user base with solid ratings
Compared to some competitors, the app may lack broader healthcare information, plan details, or provider search features.
In-app login is required and existing website accounts may not work for login.
No explicit information on real-time ride tracking or provider search within the app
About Modivcare
Modivcare is a medical app developed by Modivcare.
Download Statistics
Modivcare has been downloaded 600 thousand times. In the last 30 days, the app was downloaded 12 thousand times. It is ranked in the top 100 medical apps.
User Ratings
Modivcare is rated 4.56 out of 5 stars. The rating is based on 29 thousand ratings.
App Information
Modivcare is FREE to download. The APK download size is 39.37 MB. The latest version available is 1.5.16. The last update was on July 31, 2026.
Technical Requirements
Modivcare requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since July 2021.
Description
This app is available to members with participating benefit plans.
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Goodwill Transportation has been a breath of fresh air. Thank you Medicare for the great transportational service, it's really been helpful knowing that we no longer have to stress about how we will make it to receive our medication properly and as prescribed. It's because of your helpful service that this has been made possible for us. Thanks again.
★★★★★Ashley Atkins· Sep 3, 2026
Absolutely love this app! It's quick and easy to fill out if you need a ride to a Dr. appointment, and it also has a lot more to choose from other than just Dr. Appointments. Easy to book a ride, and if you drive yourself the best part of all, is they pay you to go to your appointments which means they care about our well-being and want us to stay up to date with or appointments to make sure we live the healthiest lives we possibly can! If you have any trouble with booking a trip, there is CHAT!
★☆☆☆☆sheila lynn· Sep 30, 2026
doesn't work. Verification email, I need it deleted to start over. States my email no good or password expired. How? You may change it every day, im not you.
★☆☆☆☆Travis Lee Michael Camden· Oct 2, 2026
I already I have a login but when I go to add a member myself and put all the right info especially in my member ID it says my ID is not registered, and I've called the number for Medicare and gotten rides be much easier if the app could just do it the app won't let me
★☆☆☆☆Carla L. Lewis· Sep 2, 2026
This app is beginning to create a lot of problems. I am consistently getting error messages. It is becoming frustrating every time to book a trip. Then AI Mara or Laura is no help as well as when you request to speak to an agent, the agents usually works from home, and you here kids in the background and sometimes these agents does not know customer service and are rude and unprofessional. 😡
★☆☆☆☆Kevin· Sep 18, 2026
It rejecting most off the rides, and it logged you out itself
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Trust & Safety: The app requests a broad permissions set (location: ACCESS_COARSE_LOCATION, ACCESS_FINE_LOCATION; storage: READ/WRITE_EXTERNAL_STORAGE; network and notifications; foreground service; ad ID and other identifiers) and uses a foreground service to support transportation-related features. This aligns with its core functions, but users should review requested permissions at install and assess privacy accordingly.
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.
