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Bpost is one of the best delivery services I used, as receiver and a sender. 100% recommended.
★★★★☆Wim Goris· May 25, 2026
Standard email adress can't be changed from app, log on to the bpost site, and you can... Edit: customer service was able to change the email address
★★★★★echelonakintosh· Jul 13, 2026
The digital experience and capabilities of changing the pickup points or having more control over the shipment is a big step forward than other providers. For me personally, very happy with the end to end experience.
★★★★☆Gabriel Draghici· Feb 20, 2026
The app works as intended but because the boxes I use are near a railway and near the border there is no data mobile, meaning no matter the Bluetooth works, I am in front of it, I cannot open the box until I get internet somehow... Let's not talk about having a smartwatch and headset, you have to disconnect one to get this working... So it is easier and faster to get packages from post directly which makes the app look silly and useless. Please solve these devs, not hard at all.
★☆☆☆☆Branislav Jocic· Aug 18, 2026
Awfully bad service. Most of my shipments are not delivered even though I have left all needed instructions where to leave packages and even an access code to the ramp. All other delivery services deliver as promised except BPost. Stop hiring incompetent people, and hire someone who likes their job. Postal services are essential services, and please treat it as one. Never saw this bad delivery services like this one. :-(
★☆☆☆☆Steven Gillespie· Jun 21, 2026
An international registered letter spent more than a month with Bpost before even being forwarded on to customs for processing.
★☆☆☆☆Andro Id· Mar 18, 2026
Tracking my package from Belgium I was suggested install the app. The app do not accept Swedish citizens to register for tracking their package stuck on the way.
★☆☆☆☆Peter· Sep 23, 2026
No way of sending a return parcel from a locker with no screen
★☆☆☆☆Igor Ruchkomanov· Sep 11, 2026
Customer support has no access to help you with your problems, boxes as delivery locations are terrible, you can't extract your packages if it's a bbox without a screen, they ask you to call a support number which doesn't pick up at any time even after a 10-min holding period, and you are left with no options, and no packages
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