MyMercy is a medical app that gives Mercy Health patients a mobile hub to access and manage health information and securely connect with their care team. In the US MEDICAL category it holds a respectable position (#78) with a solid rating (4.12 from thousands of reviews) and shows momentum with 9.9K downloads in the last 30 days, totaling 500,000+ installations.
Pros & Cons
High user rating across thousands of reviews (4.12 from 5,628 ratings)
Large and growing install base with 500,000+ total downloads and 9.9K in the last 30 days
Strong medical-focused features (test results, meds, immunizations, bills, family data) plus integration potential with Google Maps and Health data services
Free to download and use, with a comprehensive personal health management experience
No explicit requested permissions listed in the data provided (privacy details not disclosed)
.apk size shows 0 bytes in the data (could indicate incomplete metadata)
Some competitors emphasize broader telehealth or monetization options not detailed in this dataset
About MyMercy
MyMercy is a medical app developed by Mercy.
How many times has MyMercy been downloaded?
MyMercy has been downloaded 660 thousand times. In the last 30 days, the app was downloaded 9.9 thousand times. It is ranked in the top 100 medical apps.
What is the rating of MyMercy?
MyMercy is rated 4.12 out of 5 stars, based on 5.6 thousand ratings.
Is MyMercy free?
MyMercy is free to download. The last update was on July 1, 2025.
What are the requirements for MyMercy?
MyMercy requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play October 2015.
Description
Use your existing MyMercy account to manage your health information and communicate with your care team on your mobile devices.
With MyMercy you can: • Review test results, medications, immunization history and more • Stay in touch with your care team • Manage your appointments • Upload health and fitness data, including data from the Health Connect app, when enrolled in self-tracking programs • View and pay your bill • Access your family’s health information
If you already have a MyMercy.net account, you are ready to begin. If you require support accessing or creating your account, visit MyMercy.net for more help options.
If you have any questions, e-mail us at mymercymobile@mercy.net.
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This has been incredible for keeping appointments and even better for communicating with my healthcare people. I can't say enough about it!
★★★★★Sam Morehead· Aug 10, 2026
I have a Doctor taking very good care of blood pressure. And her name is Dr. C D' Andrea. She's at Mercy Clinic in Ardmore. OK.
★★★★★Daryl Pauley· Aug 14, 2026
Mymercy is the best app available. Mymercy allows me to know all about my care with the Mercy system. I suggest every patient use this most helpful app. It is essential to my healthcare.
★★★★☆Connie Hall· Jul 6, 2026
The only problem I've had is that I can only message refill requests, not to ask for a new one. I was supposed to have a prescription called by my doctor's office before the weekend, but due to July 4th long weekend, it hasn't been done. Hopefully today it will happen. Our doctor and Mercy Clinic have been amazing otherwise.
★☆☆☆☆Aaron Clasby· Jul 28, 2026
Update 20260728: app still sucks, main in terms of authentication. I still cannot get biometrics or PIN to work. Tried from multiple devices. Does the DevOps actually see these messages? Update 20251010: First of all make up your mind what app we should use. Secondly, fix the login issues. Not able to use Biometrics on droid. When trying the form login, I have to act like I am logging in twice. It is totally clunky and near worthless.
★★☆☆☆Lee Laizure· Jun 28, 2026
Unable to use the app. Once logged in I try to open different menus like Test Results or Messages and most attempts result in a Failed To Connect To Server error. On the rare occasion Messages opens, it fails soon after. Couldn't check in for an upcoming appointment either as it was Unable to Connect. I was able to open a message that said there is a new My Mercy+ app but cannot find it in the Play store and the included link in the message gives me, you guessed it, Failed to Connect to Server.
★★☆☆☆Sarah Downs· Jul 14, 2026
-Parents are no longer allowed to send a message to their kids doctor, or anyone on their childs care team? Excuse me, what?!? -Parents can't send a refill request either for a medication? (in the app) *I needed to send a message so that a script for anti-nausea meds could be sent, just to find out that I can't send any messages to my sons doctor? (even when logged into his account)
★☆☆☆☆Doc Trins O'Grace· Aug 3, 2026
I always come back, all doe-eyed, because I love Mercy. Then I remember how hard this thing is to use. They don't even reply to reviews. How very un-Mercy like.
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Trust & Safety: No permissions are disclosed in the provided data. The app references standard services (Google Maps, Firebase) and obfuscation (is_proguarded), suggesting typical safety practices for Android apps. Without additional permission-level details, the metadata indicates a conventional safety profile for a medical consumer app.
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