myPronto

Whether you’re requesting a service, renewing your plan, upgrading to a higher plan, or checking your data utilization, myPronto gives you full control anytime, any day, anywhere.

It’s more than just an app; it’s your companion for a smooth, connected, and hassle-free experience.

Because we know convenience matters, myPronto brings together payment, support, and usage tracking in one place, so you spend less time worrying and more time enjoying a reliable broadband connection.

Key Features

1. Simple, secure login.

Get started effortlessly with your PBS ID, email, fingerprint, or face ID. Multiple options, one safe entry point, designed for flexibility and ease of access.

2. Request services directly.

No long queues, no calls. Place your service requests instantly, right within the app.

3. Renew your plan seamlessly.

With our integrated payment system, renewing your broadband plan has never been faster or more convenient.

4. Upgrade to affordable higher plans.

Growing needs? Bigger dreams? myPronto makes upgrading to faster, budget-friendly plans as simple as tapping a button.

5. 24/7 in-app customer support.

Need help? We’ve got you. Our customer service team is available round the clock, just a chat away inside the app.

6. Detailed usage & traffic reports.

Take charge of your broadband like never before. Track your usage and monitor traffic with clear, easy-to-read insights that keep you informed and in control.


With myPronto, you don’t just manage your broadband, you experience it.
Stay connected. Stay in control. Stay ahead.

Recent changes:
We’ve introduced several major improvements to deliver a smoother, clearer, and more powerful experience:

• New Device Management Section — Added a Router WiFi Settings feature that lets you remotely update the Wi-Fi password of your home fiber router directly from the app.

• Smarter Plans Page — Your current plan now automatically scrolls into view, making it easier to find what you need.

Update now to enjoy a faster, simpler, and more intuitive experience.