My BT

10.0.18

BT Group PLC

3.63

21,480 reviews

1,000,000+
Downloads

Free

Make managing your BT account simple

3.63 · 21,480 reviews · 1,000,000+ downloads

About My BT

My BT is a tools app developed by BT Group PLC.

Download Statistics

My BT has been downloaded 4 million times. In the last 30 days, the app was downloaded 27 thousand times.

User Ratings

My BT is rated 3.63 out of 5 stars. The rating is based on 21 thousand ratings.

App Information

My BT is FREE to download. The APK download size is 76.03 MB. The latest version available is 10.0.18. The last update was on August 4, 2026.

Technical Requirements

My BT requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play June 2015.

Description

My BT is the easiest way to check your recent usage, view and pay your bills, get help when you need it and much more.

More data about My BT

Price	Free to download
Total downloads	4 million
Recent downloads	27 thousand
Rating	3.63 based on 21 thousand ratings
Ranking	Not ranked
Version	10.0.18
APK size	76.0 MB
Number of libraries	57
Designed for Android	6.0+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Alternative downloads for the My BT app

My BT compared with similar apps

Common keywords of similar apps

Bt Make Managing Broadband Id Log Products Account Check Recent Pay Bills Support Services App Experience

Keywords missing from this app

Mobile Manage View Usage Service Bill Features Outage Data Access Payments Balance Information Easily Customers Billing Bank Contact Telecom Track Payment Device Latest Report Accounts Fingertips Phone Management Water Sign Stay Login History Notifications Utility Anytime Update Control Quickly Connected

Google Play Rating history and histogram

Rating history

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11K

2.7K

5.4K

2.7K

Downloads over time

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My BT has been downloaded 4 million times. Over the past 30 days, it averaged 890 downloads per day.

Changelog of My BT

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Developer information for BT Group PLC

BT Group PLC

my.bt.app.support@bt.com

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Comments on My BT for Android

★★★★☆ Susan Thorkildsen · Jul 3, 2026

I have left BT/EE, but your router is still here. You were supposed to send me a prepaid address label, so I could return it. I have never received one. Please send me a label. Thank you. Susan Thorkildsen

★★★★★ Kris Fellows · Jul 18, 2026

It's handy for paying your bills, upgrading and other things

★☆☆☆☆ Aerron Eales · Jul 13, 2026

Every time I log into this app, after about 5 seconds it tells me I need to re log in, and just keeps repeating the same screen explaining I need to log in again, I don't get time to do anything, this has happened since I first downloaded the app. %his app is not fit for purpose, how can BT charge for a service that doesn't work, and with the many reviews saying the same thing, they do nothing, but still send me txt message if my bill is a few hours overdue.

★☆☆☆☆ Serpil Thesiger · Aug 15, 2026

This app insists that I don't have broadband, tries to sign me up, and can't show any bills! So what is it for?

★☆☆☆☆ Simon Harding · Jul 18, 2026

Impossible to login. I specify my email then password. BT sends and OTP by SMS, which I type in. It is accepted and the app proceeds to display ... the login prompt. I have been through this cycle about 10 times. All I want to do is pay my bill!

Google Play Rankings for My BT

This app is not ranked

Technologies used by My BT

20 permissions · 57 libraries

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