My BT

10.0.24

BT Group PLC

3.63

21,572 reviews

1,000,000+
Downloads

Free

Make managing your BT account simple

3.63 · 21,572 reviews · 1,000,000+ downloads

Download from Google Play

About My BT

My BT is a tools app developed by BT Group PLC.

Download Statistics

My BT has been downloaded 4 million times. In the last 30 days, the app was downloaded 20 thousand times.

User Ratings

My BT is rated 3.63 out of 5 stars. The rating is based on 22 thousand ratings.

App Information

My BT is FREE to download. The APK download size is 74.17 MB. The latest version available is 10.0.24. The last update was on September 4, 2026.

Technical Requirements

My BT requires Android 6.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play since June 2015.

Description

My BT is the easiest way to check your recent usage, view and pay your bills, get help when you need it and much more.

With a few taps you can see how much you’re using on your BT landline, broadband, TV and mobile, check your current broadband status and pay your bills quickly and easily.

You’ll need your BT ID to log in – but after that you can use a 4-digit PIN or fingerprint ID for quick access when you need it.

Forgotten your log-in details? Go to https://www.bt.com/forgotmybtid
BT Help | Get support with BT products and services
BT Help is the place to come for support with all your BT products and services. From speeding up your internet connection to managing your account and billing.

Recent changes:
New BT Mobile is now available in the My BT app, giving you an easy way to explore and manage your mobile options. We’ve also introduced exciting new TV packages, so you can explore the latest options and choose the package that’s right for you.

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More data about My BT

Price	Free to download
Total downloads	4 million
Recent downloads	20 thousand
Rating	3.63 based on 22 thousand ratings
Ranking	Not ranked
Version	10.0.24
APK size	74.2 MB
Number of libraries	57
Designed for Android	6.0+
Suitable for	Everyone
Ads	NO ads

App Performance Report

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Alternative downloads for the My BT app

Google Play Rating history and histogram

Rating history

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11K

2.7K

5.4K

2.7K

Downloads over time

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My BT has been downloaded 4 million times. Over the past 30 days, it averaged 680 downloads per day.

Changelog of My BT

Show changelog

Developer information for BT Group PLC

BT Group PLC

my.bt.app.support@bt.com

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Comments on My BT for Android

★★★★★ Jan Rayner · Aug 27, 2026

The 6-digit code disappeard too quickly

★☆☆☆☆ Jason Newby · Sep 5, 2026

Terrible this app is useless I have up-to-date software on my phone I have uninstall it now 5 times and reinstall it still will not let me log on bt tec guys can't help terrible app terrible service, but it's bt what do you expect

★☆☆☆☆ Emma D · Aug 13, 2026

Just an awful app, so hard to use. It's always logging you out and doesn't seem to let you do anything at all once you're in! Just directs you to the website and mobile deals!

★☆☆☆☆ Serpil Thesiger · Aug 15, 2026

This app insists that I don't have broadband, tries to sign me up, and can't show any bills! So what is it for?

★☆☆☆☆ Colin Ashmead · Sep 25, 2026

Worst app I have ever used. I have to log in over and over. The app crashes. I get blank pages. Absolutely hopeless.

Google Play Rankings for My BT

This app is not ranked

Technologies used by My BT

20 permissions · 57 libraries

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Frequently asked questions about My BT

Is My BT free?

Yes. My BT is free to download from Google Play.

Is My BT still available?

Yes. My BT is on Google Play, and the last update we saw was on September 4, 2026.

Does My BT contain ads?

No. Google Play does not list My BT as containing ads.

What Android version does My BT require?

My BT runs on Android 6.0 and higher.

How large is the My BT APK?

The My BT APK is 74.17 MB.

Is My BT suitable for children?

Google Play rates the content of My BT as suitable for everyone.

How many times has My BT been downloaded?

Google Play lists 1,000,000+ downloads for My BT.

How do people rate My BT?

My BT scores 3.63 out of 5 stars, from 21,572 ratings on Google Play.

Who made My BT?

My BT was developed by BT Group PLC. It is listed in the tools category on Google Play.

What are the best alternatives to My BT?

People looking at My BT also look at these tools apps: My Virgin Media, Mit Telenor, Danmark, LG&E, KU and ODP, My TELUS, My Liberty App.

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