Ooma Setup is a focused Android tool for activating and configuring Ooma hardware, including Telo, Base Station, and the 4G Adapter. It’s a free, quick-start companion for setup and status checks, designed to streamline device onboarding without enabling calling. Ideal for Ooma customers seeking a hands-on setup experience within the TOOLS category.
Pros & Cons
Dedicated setup tool for Ooma hardware (Telo, Base Station, 4G Adapter)
Fast activation and reconfiguration workflow
Clear device status visibility and signal checks
Free to use and lightweight for quick diagnostics
No in-app calling capability; limited to setup and diagnostics
Primarily targets Ooma hardware, not a general-purpose communications app
Requires compatible Ooma devices to be fully functional
About Ooma Setup
Ooma Setup is a tools app developed by Ooma.
Download Statistics
Ooma Setup has been downloaded 120 thousand times. In the last 30 days, the app was downloaded 1.4 thousand times.
User Ratings
Ooma Setup is rated 4.07 out of 5 stars. The rating is based on 430 ratings.
App Information
Ooma Setup is FREE to download. The APK download size is 39.83 MB. The latest version available is 2.8.8. The last update was on May 21, 2026.
Technical Requirements
Ooma Setup requires Android 5.0+ or higher. The app has a content rating of Everyone. The app has been available on Google Play January 2018.
Description
Telo Setup app allows Ooma customers quickly: -activate a new Telo or Base Station -activate 4G Adapter -reconfigure existing Telo -check Telo status -check 4G Adapter's signal strength
More changes and improvements coming soon. Please email to setup-app-feedback@ooma.com if you have suggestions or ideas on how to make this app better.
P.S. You can't make calls with Telo Setup app. Please download Ooma Office or Ooma Residential apps for calling purposes.
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Easy set up, thanks. My next task is to transfer phone number. Hope to get this done soon
★★★★★Norris Ward· Feb 16, 2023
The App worked great. There was no problems installing my new Ooma device for home phone service using this App.
★★★★☆Ray Morin· Sep 20, 2022
Needs an "all done" button in the 45-minute wait time section, so one can exit early if download is complete, along with a note to say "unit has completed download when light is blue and play button is lit" but outside the annoying 45-minute wait, app is very good, and setup is a breeze!!!
★☆☆☆☆Genevieve Hass· Sep 15, 2022
Terrible app for setup of my ooma telo air 2. I did end up getting it to connect through Wi-Fi on my own after I had been on the phone with customer service and also through their chat feature. They were not able to get it connected. The app is worthless to connect Wi-Fi. If you are having trouble, connect the telo air 2 to your computer, and it will connect automatically to your network. Then plug in the phone and follow the prompts. Hope this helps someone else!
★☆☆☆☆Scott Altice· Oct 17, 2023
Yet another worthless app coded by idiots. Refuses to connect to new telo BT, though my phone pairs with it. Unable to activate via web MGMT either. Cannot get through to customer service, after wading through phone tree ad nauseam. A replacement telo, supposed to be preconfigured. Nope, another lie. Ooma customer for years, about to become ex customer. Activation of Telos used to be simple. No more. Sent many customers to Ooma over the years (not that they noticed), but never again.
Google Play Rankings for Ooma Setup
This app is not ranked
Technologies used by Ooma Setup
20 permissions·34 libraries
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Trust & Safety: The app requests a broad set of permissions (including location, network state, Bluetooth, camera, and foreground services) typical for device setup and diagnostics. There is no indication of calling or messaging capabilities, and there is a note that calls cannot be made through this app, aligning the privacy posture with its setup-focused purpose.
Each subscription will automatically renew 3 days before the expiration date for
the same time period. Subscriptions can be cancelled at any time before the renewal.