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After hitting a wall getting my Polestar 2 to work with Intelligent Octopus Go I contacted the support team at Polestar Energy, and they were able to get things working for me. Now working reliably.
★★★★☆Mark Davey· Feb 24, 2026
To add a bit of balance, the app works, and much better since you no longer need to add the charger. Integrates with OiG just fine.
★☆☆☆☆Iain Lennon· Jan 16, 2025
You can see your car charging, but can't currently add an Octopus account or an Ohme charger.
★★☆☆☆Ryan Thomas· Oct 12, 2025
Unfortunately the interface with chargers and electricity providers is very poor. The app constantly has problems (e.g. sync is delayed by minutes vs the Polestar app, does not sync with energy provider, etc.). The service cannot be trusted and is far from the ideal of "plug in and let the tech do the work". Smart charging (which makes a massive difference to charging costs) is unreliable and performs poorly. And then there's waking up in the morning and finding the car didn't charge.
★☆☆☆☆Neil French· Oct 6, 2025
Riddled with issues so charging is a real faff. At least every month it makes me re-pair my Easee charger and once a week it refuses to sync with the car, so you end up paying for peak rate charging. Now it resets to a 100% SoC target on each charge, so you have to set it back again. I don't think any of the developers test the app before pushing it out.
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